Product highest quality and very well…
Product highest quality and very well made. Only let down by some mishandling, miss communication and delay in despatch department with me having to find out where my order was otherwise I would have given 5 stars. Hopefully some lessons learned even if you were in the process of moving warehouses for other customers.
Reply from Wonder Living
Hi Mike,
Thank you for your detailed review and for sharing your experience. We’re pleased to hear that you’re satisfied with the quality of the product.
We sincerely apologize for the issues you faced with handling, communication, and the delay in dispatch. We understand that this affected your overall experience, and we regret that we fell short in this instance. Even though we were in the process of moving warehouses, it’s important that our customers don’t encounter such difficulties.
We appreciate your feedback, as it helps us improve our processes and prevent similar issues in the future.
Best regards,
Cecilie - Wonder Living