The colors are good. I really like the lip liner, but there's a pretty big problem. It cannot be sharpened with a regular sharpener ( I have 3 different ones--none work on this). I think the company e... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like the product but, I accidently ordered the same color eyeliner I already have and I wanted to not refund but exchange for another color, and u guys want to charge for shipping ??? That policy ne... See more
Company replied
I ordered the waterproof eyeliner, lip stains, and lip liners, in hopes of these holding up to the hype that is being said in media platforms. Sadly, not the case for me. Lip stains didn’t last too... See more
Company replied
There was a defective product sent to my friend. It was 3 eye pencils that would not sharpen. I love these pencils and I have every color and they always sharpen. Her pencils look exactly like mine... See more
Company replied
3.4
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Wonderskin
Amy, we're really sorry your product arrived broken. Opening your order and finding it damaged is such a disappointing experience, especially after waiting for it to arrive. That's not how we want you to receive your Wonderskin products. We've already reached out to you directly by email so we can get a replacement sorted for you. Please keep an eye on your inbox (and your spam folder, just in case).
Does not last as long as you advertise
Does not last as long as you advertise. I have to reapply during the day.
June 22, 2026
Reply from Wonderskin
Noris, thank you for sharing your honest feedback. We're really sorry the product didn't last as long as you expected and that you've had to reapply it throughout the day. That's not the long-lasting performance we promise, and we completely understand your disappointment. We've already reached out to you directly by email so we can make this right. Please keep an eye on your inbox (and your spam folder, just in case).
Reply from Wonderskin
Anne, thank you so much! We're glad you're enjoying the product and that your order experience was quick and smooth. We really appreciate your support!
5 Stars!!
I needed help with my order and when ai was able to contact Customer service, they fixed it all!
I love all the products from Wonderskin and use it daily. I am never disappointed with any of the things I purchased!
June 22, 2026
Reply from Wonderskin
Donner, thank you for such a wonderful review! We're so happy our team could help with your order and that you're enjoying your Wonderskin products as part of your daily routine. Knowing you've continued to love your purchases means so much to us!
Not worth the money
This product does not work I have used it six times and each time it has only lasted about an hour the product that I purchased from Dollar General for five dollars stays on longer than this. I am totally dissatisfied.
June 22, 2026
Reply from Wonderskin
Tina, we're really sorry to read this. We know how disappointing it is to give a product multiple chances only to have it last about an hour every time. We completely understand why you'd feel let down, especially when it didn't perform as promised. We've already reached out to you directly by email so we can make this right. Please keep an eye on your inbox (and your spam folder, just in case), and we'll personally take care of you.
Don’t recommend
Eyeliner does smear. After an hour eyeliner was smeared. Not happy with product
April 30, 2026
Reply from Wonderskin
Hi there. Thank you for being so honest. We're really sorry the eyeliner let you down. If it was already smudging after just an hour, we completely understand why you're disappointed—that's not the long-lasting performance we expect from it. We've already reached out to you directly by email so we can make this right. Please keep an eye on your inbox (and your spam folder, just in case), and we'll personally help from here.
Awesome!
Excellent customer service. Quick shipping. Efficient. Friendly. Excellent product. A+"Store."
June 15, 2026
Reply from Wonderskin
Roberta, thank you so much! We're thrilled to hear you've had such a positive experience with our Customer Care, shipping, and products. Your A+ rating means the world to us!
Reply from Wonderskin
Robin, thank you for your honest feedback. We're so glad the eyeliner has been a winner for you, but we're really sorry the lip stains fell so far short of your expectations. We'd love the chance to understand what happened and make things right. We've already reached out to you directly by email, so please keep an eye on your inbox (and your spam folder, just in case).
I am NOT impressed with the lip stain…
I am NOT impressed with the lip stain at all!
It does not stay on all day. I am unhappy I even bought it.
To find out how to get a refund and the refund process is a hassle. So I’m stuck. 😬😞
I absolutely love the eyeliner. It does stay on all day.
June 21, 2026
Reply from Wonderskin
Dana, we're really sorry to read this. We know you wanted to love the lip stain, which makes it even more disappointing that it didn't last the way you expected and that the refund process felt like a hassle. We're glad to hear the eyeliner has been a hit, but we never want one product to overshadow your overall experience. We've already reached out to you directly by email so we can make this right. Please keep an eye on your inbox (and your spam folder, just in case), and we'll personally take care of you.
Wonderskin eyeliner pencil and lipstick
Loved their eyeliner pencil. Was not happy with their lipstick and had no problem returning it. This is great customer service
June 22, 2026
Reply from Wonderskin
Hi Arlene, thank you for this! Hearing that you love our product is exactly what we hoped you'd feel. It means a lot when someone takes a chance on us and ends up this happy, and your review helps other people find what works for them too. Enjoy every wear!
Not as described. Caused dryness and doesn't last as advertised.
The product is not as described. Lip stain doesn't last more that a few hours. It dries out my lips and leaves ugly stains in the cracks it causes leaving them looking like crusty and gross. I pride myself in having hydrated lips. Nobody wants crusty dried lips. I tried it a few different times same results.
June 22, 2026
Reply from Wonderskin
Hi Suzan, thank you for this! Hearing that you love our product and the services is exactly what we hoped you'd feel. It means a lot when someone takes a chance on us and ends up this happy, and your review helps other people find what works for them too. Enjoy every wear!
Disappointed
the product is very watery and did not last or produce a nice color on my lips. I wanted to be blown away after spending $66+ dollars but I am not. Would not recommend.
June 22, 2026
I love their eyeliners
I love their eyeliners, they are long lasting and have very vivid colors. I have 3 of them. Their mascaras have great colors but while applying on eye lashes they are kind of sticky that feel weird on my lashes.
March 31, 2026
Reply from Wonderskin
Hi Natalya, thank you for this! Hearing that you love our product is exactly what we hoped you'd feel. It means a lot when someone takes a chance on us and ends up this happy, and your review helps other people find what works for them too. Enjoy every wear!
Great product line
Great product line. The eyeliner stays all day. I've use the lip stain peel to and it does work I just wasn't crazy about it.
The prices are decent and my items shipped quickly.
June 15, 2026
Reply from Wonderskin
Hi Patty, thank you for this! Hearing that you love our product is exactly what we hoped you'd feel. It means a lot when someone takes a chance on us and ends up this happy, and your review helps other people find what works for them too. Enjoy every wear!
Great communication
Great communication, out of hours too! Minor problem my end was dealt with politely and speedily. The items I bought are fantastic, worth every penny! Thanks Wonderskin, I’ll be back for more 🥰❤️
July 4, 2026
Unprompted review
Reply from Wonderskin
Hi Janet, thank you for this! Hearing that you love our product is exactly what we hoped you'd feel. It means a lot when someone takes a chance on us and ends up this happy, and your review helps other people find what works for them too. Enjoy every wear!
Order came as described
Order came as described. The lip stain really does last the whole day O_O
June 22, 2026
Reply from Wonderskin
Hi there, thank you for this! Hearing that you love our product is exactly what we hoped you'd feel. It means a lot when someone takes a chance on us and ends up this happy, and your review helps other people find what works for them too. Enjoy every wear!
Pricey but nice product
I tried not to like this product I even considered sending it back but when I did, not only was the return process smooth but they offered a nice discount to try something else they thought I might like. I decided to try my product one more time and it did exactly what it was supposed to do. (Follow and read directions) Wonderskin for the win!
June 21, 2026
Reply from Wonderskin
Hi Devvine, thank you for this! Hearing that you love our product is exactly what we hoped you'd feel. It means a lot when someone takes a chance on us and ends up this happy, and your review helps other people find what works for them too. Enjoy every wear!
I didn’t believe it until I tried it
I didn’t believe it until I tried it. It stays put even on oily eyelids
June 22, 2026
Reply from Wonderskin
Hi Gale, thank you for this! Hearing that you love our product is exactly what we hoped you'd feel. It means a lot when someone takes a chance on us and ends up this happy, and your review helps other people find what works for them too. Enjoy every wear!
Fantastic customer service!
My order was shipped with one of the product boxes being empty - I emailed about the error and the team responded quickly and made sure to send me a replacement!
June 22, 2026
Reply from Wonderskin
Renee, thank you for your kind words! We're sorry there was an issue with your order, but we're glad our team could respond quickly and get a replacement sent out for you. We truly appreciate your understanding and support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.