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Wonderskin Reviews 

6,585
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 5,659 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the product's colors and ease of application, noting that some eyeliners glide on smoothly and stay put as advertised. Reviewers often find the products long-lasting and effective, with some even replacing their previous cosmetics. The delivery service is generally seen as timely, and the overall user experience is positive for many. However, some customers also noted significant issues with product quality, particularly with pencils that are difficult to sharpen or break easily, leading to wasted product. There are also concerns about the longevity of some lip products and eyeliners not living up to their advertised claims, with some experiencing smudging or fading. A few other people also felt that the colors of some products did not match the online images, and some experienced issues with missing items or incorrect orders.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and performance. Many customers praise the products,... See more

Quality

Customers had ambiguous experiences with quality, with some reviewers praising the decent and good quality of... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising the speed and... See more

User experience

Consumers find the user experience to be ambiguous, with many expressing positive feelings about the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The colors are good. I really like the lip liner, but there's a pretty big problem. It cannot be sharpened with a regular sharpener ( I have 3 different ones--none work on this). I think the company e... See more

Company replied

Rated 3 out of 5 stars

I like the product but, I accidently ordered the same color eyeliner I already have and I wanted to not refund but exchange for another color, and u guys want to charge for shipping ??? That policy ne... See more

Company replied

Rated 3 out of 5 stars

I ordered the waterproof eyeliner, lip stains, and lip liners, in hopes of these holding up to the hype that is being said in media platforms. Sadly, not the case for me. Lip stains didn’t last too... See more

Company replied

Rated 3 out of 5 stars

There was a defective product sent to my friend. It was 3 eye pencils that would not sharpen. I love these pencils and I have every color and they always sharpen. Her pencils look exactly like mine... See more

Company replied



Contact info

3.4

Average

TrustScore 3.5 out of 5

7K reviews

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3.4

All reviews

(6,585)

5,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These customer services people at…

These customer services people at WONDERSKIN never gave up on me. They delivered my package three times before it actually smelled to my address. They are exceptional employees! If you ever have an issue just email them and explain the problem. They will work tirelessly to make it right’

July 6, 2026
Unprompted review
Wonderskin logo

Reply from Wonderskin

Kathy, your kindness truly means the world to us. Thank you for recognizing our Customer Care team and their determination to get your order safely to you. We're so glad everything worked out in the end, and we'll be sure to share your lovely words with the team, they'll absolutely appreciate them!

Rated 5 out of 5 stars

The eyeliners are the best I have ever…

The eyeliners are the best I have ever used. I have mature skin and they glide like butter when I'm lining my eyes! It didn't take me long to receive them either. I'm very happy with the whole buying experience! I will definitely be purchasing Wonderskin again!

June 23, 2026
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Reply from Wonderskin

Brandi, this was such a wonderful review to read! We're delighted to hear the eyeliner glides on so smoothly for you and that it made lining your eyes effortless. Knowing you loved the entire experience, from fast shipping to the product itself, really makes our day. We can't wait to welcome you back!

Rated 5 out of 5 stars

Great eyeliner

Love the eyeliner

June 16, 2026
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Reply from Wonderskin

Audra, thank you so much! We love hearing that you're enjoying the eyeliner. It means a lot that you took a moment to share your experience with us.

Rated 5 out of 5 stars

New favorite eyeliner!

love these eyeliners they don't tug on my "mature"skin Also love the colors and wearablity. I have a new favorite eyeliner!

June 20, 2026
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Reply from Wonderskin

Arlene, we absolutely loved reading your review! 😊 We're so happy the eyeliner glides on comfortably without tugging on your skin, and we're thrilled you've found a new favorite. We hope you have fun collecting even more colors!

Rated 5 out of 5 stars

Content

Have always like wondering products.

June 16, 2026
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Reply from Wonderskin

Chris, thank you so much for sticking with us over the years. Knowing you've continued to enjoy Wonderskin products means more than you know. We truly appreciate your support!

Rated 5 out of 5 stars

Excellent service

Excellent service

June 16, 2026
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Reply from Wonderskin

Heather, thank you so much! We truly appreciate your lovely feedback and are so glad you had an excellent experience with us.

Rated 5 out of 5 stars
Wonderskin logo

Reply from Wonderskin

Thank you so much! We're thrilled to hear the eyeliner is giving you the long-lasting wear you were hoping for. We really appreciate you taking the time to share!

Rated 5 out of 5 stars

Love this brand

Love this brand. Lipstain lasts all day with no transfer or fading, also pleased with the other products especially the foundation and cleansing balm. Have recommended to friends and they are also pleased with the results, especially as we are older ladies and the lipstains do not feather into our lip lines.

July 7, 2026
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Reply from Wonderskin

Diana, thank you for such a thoughtful review. It means so much to hear that our products are working so well for you, especially the lip stain, foundation, and cleansing balm. We especially loved hearing that you've been recommending Wonderskin to your friends and that it's been a great fit for you all. That truly means the world to us!

Rated 5 out of 5 stars

Loving your eyeliners…..stay power all…

Loving your eyeliners…..stay power all day.
Colors are beautiful as well.
Thank you

June 23, 2026
Wonderskin logo

Reply from Wonderskin

Sherry, thank you so much! We're so happy you're loving the beautiful shades and the all-day staying power of our eyeliners. We hope you continue enjoying every color!

Rated 4 out of 5 stars

I’ve had a problem with the product I…

I’ve had a problem with the product I originally purchased because of a… miscommunication. That problem is still being evaluated, but THE CUSTOMER SERVICE has been quite fast and is going well. Thank you.

July 7, 2026
Unprompted review
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Reply from Wonderskin

Sharyn, thank you for your patience and for recognizing our Customer Care team. We're glad you've had a positive experience with our support while we continue looking into your concern. We'll keep working to get everything resolved, and if you need anything in the meantime, please don't hesitate to reach out to us at hello@wonderskin.com.

Rated 5 out of 5 stars

The product

The product came fast and the product is nice.

June 16, 2026
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Reply from Wonderskin

Thank you so much for your review! We're delighted your order arrived quickly and that you're enjoying your purchase. We really appreciate you choosing Wonderskin!

Rated 2 out of 5 stars

don't believe the hype

The instagram ad said it would glide easily, it did not. They said it would last all day. It did not. The color was weak. It did not work on waterline.

June 23, 2026
Rated 5 out of 5 stars

Love the long-lasting liners.


Love the long-lasting liners.
Theyv really don't smudge.
I have been looking for liners
for so long. They all smudge.
So my experience was great!!!
Colors chosen were perfect too.

June 23, 2026
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Reply from Wonderskin

Teresa, this was such a joy to read! We know how frustrating it can be to search for an eyeliner that truly doesn't smudge, so hearing you've finally found "the one" is an incredible compliment. We're also so happy the shades you picked were perfect for you!

Rated 5 out of 5 stars

Product is amazing

Product is amazing! I looove the whimsical color the best. It came quick, too! All around happy customer here.

June 15, 2026
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Reply from Wonderskin

Crystal, thank you so much! We're thrilled you're loving everything, and we have to agree—Whimsical is such a beautiful shade! We're so glad your order arrived quickly and that you're a happy customer.

Rated 4 out of 5 stars

I have been offered a refund which I…

I have been offered a refund which I didn’t think would happen so I’m delighted.

July 7, 2026
Unprompted review
Wonderskin logo

Reply from Wonderskin

Amanda, thank you so much for your kind review! We're really happy we could help and that we were able to provide a solution that left you feeling delighted. If you ever need anything else, we're always here for you at hello@wonderskin.com.

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