The colors are good. I really like the lip liner, but there's a pretty big problem. It cannot be sharpened with a regular sharpener ( I have 3 different ones--none work on this). I think the company e... See more
Company replied
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Review summary
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Reviews shaping this summary
I like the product but, I accidently ordered the same color eyeliner I already have and I wanted to not refund but exchange for another color, and u guys want to charge for shipping ??? That policy ne... See more
Company replied
I ordered the waterproof eyeliner, lip stains, and lip liners, in hopes of these holding up to the hype that is being said in media platforms. Sadly, not the case for me. Lip stains didn’t last too... See more
Company replied
There was a defective product sent to my friend. It was 3 eye pencils that would not sharpen. I love these pencils and I have every color and they always sharpen. Her pencils look exactly like mine... See more
Company replied
3.4
Average
7K reviews
Asks customers to review
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I love your eyeliners
I love your eyeliners, but I hate having to sharpen them constantly. I feel like I’m losing so much product every time.
June 22, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I’ve had a problem with the product I…
I’ve had a problem with the product I originally purchased because of a… miscommunication. That problem is still being evaluated, but THE CUSTOMER SERVICE has been quite fast and is going well. Thank you.
July 7, 2026
Unprompted review
Reply from Wonderskin
Sharyn, thank you for your patience and for recognizing our Customer Care team. We're glad you've had a positive experience with our support while we continue looking into your concern. We'll keep working to get everything resolved, and if you need anything in the meantime, please don't hesitate to reach out to us at hello@wonderskin.com.
Reply from Wonderskin
Thank you so much for your review! We're delighted your order arrived quickly and that you're enjoying your purchase. We really appreciate you choosing Wonderskin!
don't believe the hype
The instagram ad said it would glide easily, it did not. They said it would last all day. It did not. The color was weak. It did not work on waterline.
June 23, 2026
Love the long-lasting liners.
Love the long-lasting liners.
Theyv really don't smudge.
I have been looking for liners
for so long. They all smudge.
So my experience was great!!!
Colors chosen were perfect too.
June 23, 2026
Reply from Wonderskin
Teresa, this was such a joy to read! We know how frustrating it can be to search for an eyeliner that truly doesn't smudge, so hearing you've finally found "the one" is an incredible compliment. We're also so happy the shades you picked were perfect for you!
Product is amazing
Product is amazing! I looove the whimsical color the best. It came quick, too! All around happy customer here.
June 15, 2026
Reply from Wonderskin
Crystal, thank you so much! We're thrilled you're loving everything, and we have to agree—Whimsical is such a beautiful shade! We're so glad your order arrived quickly and that you're a happy customer.
I have been offered a refund which I…
I have been offered a refund which I didn’t think would happen so I’m delighted.
July 7, 2026
Unprompted review
Reply from Wonderskin
Amanda, thank you so much for your kind review! We're really happy we could help and that we were able to provide a solution that left you feeling delighted. If you ever need anything else, we're always here for you at hello@wonderskin.com.
When i purchased the eyeliner i thought…
When i purchased the eyeliner i thought it would stay on longer and not smudge.
June 23, 2026
I absolutely love my products!
I received a great deal and got a free eyeliner with a purchase of two and got to pick the colors I wanted. They definitely hold up well all throughout the day. I wore it during summertime July 4th weekend outside for hours during a heat wave at a pool event and my makeup stayed flawless! Also absolutely love the demure lip stain I got. The color is gorgeous and it’s so easy and quick to apply. I got so many compliments on my makeup. 100% recommended!!
June 22, 2026
Reply from Wonderskin
Amanda, your review absolutely made our day! We could picture your July 4th pool party while reading it, and we're so happy your makeup held up through the summer heat. It was wonderful to hear how much you loved Demure and that you received so many compliments. Thank you for recommending us, it truly means the world!
Great product!
The color recommended for me is perfect! Shipping was super quick and it the color truly lasts all day, even through eating and drinking! Love it!
June 23, 2026
Reply from Wonderskin
Debra, we're so happy the recommended shade turned out to be the perfect match for you! Hearing that it lasted through eating and drinking is exactly what we love to hear. Thank you for sharing your experience, we're happy to hear you're loving it!
Reply from Wonderskin
Lynn, thank you for your kind review! So glad the whole thing was smooth from checkout to doorstep. That's how it should always feel. We really appreciate you taking the time. See you next time!
Reply from Wonderskin
Linda, thank you so much! We're delighted you're loving the staying power, that's one of our favorite compliments to receive. We really appreciate you sharing your experience!
It just tore up my lips
It just tore up my lips. It was beyond dry. I use the topper on top. It didn’t make any difference. It just put little cuts in my lip.
June 22, 2026
I tried the lip stain and the brow…
I tried the lip stain and the brow stain products. Neither worked well and I had an allergic reaction to the lip stains. However, Wonderskin was more than willing to refund me and made sure to document the product batches I purchased so they could look into matters further. My rating would have been lower if it weren’t for the ease and help of customer service.
June 23, 2026
Reply from Wonderskin
Megpie, thank you for taking the time to share your experience. We're truly sorry the lip and brow stains didn't work out for you and that you experienced a reaction. Your feedback was incredibly important to us, and we're glad our team could assist you with your refund and document the batch information for further investigation. If there's ever anything else we can do for you, please don't hesitate to reach out to us at hello@wonderskin.com.
I love the liner pencils but the…
I love the liner pencils but the sharpener doesn’t work properly and doesn’t sharpen!!
June 23, 2026
Reply from Wonderskin
Toni, thank you for your honest feedback. We're so glad you're loving the liner pencils, but we're sorry the sharpener hasn't been working as it should. Please reach out to us at hello@wonderskin.com and mention your review, we'd be happy to help.
Great Customer service and great products
Love the eye liner it goes on smooth and stays on. No smudging. Highly recommend.
June 23, 2026
Reply from Wonderskin
Nicole, thank you for your wonderful review! We're so happy you're loving both the products and your experience with our team. Hearing the eyeliner glides on smoothly and stays put without smudging is exactly what we designed it to do.
Reply from Wonderskin
Stacey, we love hearing this! Thank you for sharing how much you're enjoying the eyeliner. We can't wait for you to add even more shades to your collection!
Great Product
Easy to order
Great product!!!
Love the black eyeliner
One of the best on the market
June 23, 2026
Reply from Wonderskin
Ginny, thank you so much! We're so happy you're loving the black eyeliner. Hearing you consider it one of the best on the market is such an incredible compliment.
The product is amazing
The product is amazing! But it took too long to get to me. Shipping was very slow.
June 16, 2026
Reply from Wonderskin
Nancie, thank you so much for your review! We're so happy to hear you're loving the product, although we're sorry the shipping took longer than expected. We appreciate your patience and hope your purchase was worth the wait. If there's ever anything we can help with, we're always here at hello@wonderskin.com.
Quick shipping good product
My order arrived quickly. The eyeliners have been great and have lasted all day. I love the color choices which you can combine for dramatic or soft look. I would have a sharpener with holder for shavings. Is there one??
June 23, 2026
Reply from Wonderskin
Alicia, thank you for such a thoughtful review! We're so happy you're enjoying the eyeliners, the color selection, and their all-day wear. We don't currently offer for that one but we appreciate your suggestion about a sharpener with a shaving holder, that's great feedback, and we'll be sure to share it with our team.
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