Woodburner Solutions Ltd 

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing customer service, so helpful went above the job costed to help me and my builder when we had difficulties. Was really reliable and quick to get the work completed, very professional and tidy w... See more

Rated 4 out of 5 stars

Very nice and friendly, work was clean and tidy. Very highly recomended. Thankyou.

Company replied

Rated 5 out of 5 stars

I found Mark and Costa from the Hetas website. Costa turned up when arrange and priced up the job and gave me options for installation. They widened the fireplace opening installed a lintel, hearth, b... See more

Company replied

Rated 5 out of 5 stars

Mark and Costa are a very good team.They worked efficiently and left our room as clean as when they started. They took great pride in their work and insured it was installed before Christmas, which wa... See more

Company details

  1. Wood Stove Shop

Written by the company

WOODBURNER SOLUTIONS LTD ARE EXPERTS IN THE INSTALLATION OF WOOD AND MULTIFUEL BURNING STOVES WITH OVER 30 YEARS OF INDUSTRY EXPERIENCE. Your logburner is the ‘heart of your home’ and we have been around long enogh to know how importat our role is in creating your dream space. Every part of our job is meticulously planned and we only use the very best materials in order that the job runs as smoothly as possible. We always aim to carry out a pre site visit to ensure we have all the informtion we need to provide you with a concise and accurate quote for your fireplace with no surprises or added extras. We’re always on hand to ask any important questions ahead of your installation, after all we want you to feel like you’re in safe hands, it’s part of the job we take very seriously.


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All reviews

(29)

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, so helpful went above the job costed to help me and my builder when we had difficulties. Was really reliable and quick to get the work completed, very professional and tidy would highly recommend.

December 1, 2023
Rated 5 out of 5 stars

Mark and Costa are a very good team

Mark and Costa are a very good team.They worked efficiently and left our room as clean as when they started. They took great pride in their work and insured it was installed before Christmas, which was extremely important to us. We would highly recommend them to anyone who wants a 1st rate job doing. Thank you again

December 21, 2023
Unprompted review
Rated 5 out of 5 stars

Thank you Mark and Costa

Thank you Mark and Costa. We just wanted to say how impressed we were and so pleased with the installation. From the start it was great communication, always keeping us updated, friendly and really helpful both pre and post installation. We couldn’t recommend you any more highly. Best wishes

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Professional, friendly service.

Mark and Costa provide an A1 service. They go above and beyond to ensure the stove is installed correctly and cleanly.
Nice guys, good manners, very knowledgeable and I will say again, clean workers!

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

Mark and Costa are a fantastic…

Mark and Costa are a fantastic professional adaptive team that I would highly recommend. Recently fitting a log burner was not easy as the cottage was making it very difficult yet they took their time and were very sympathetic to my building and made some amazing adaptions that suited me. I could not be more pleased and wish I had used them last year when I used a different company for a different log burner.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommended…

We have recently had a log burner installed by Mark & Costa (Woodburner Solutions Ltd). From the initial enquiry to completion of installation, it has exceeded expectations. Professional, friendly and responsive throughout, and workmanship to a high standard. I would have no problem recommending these guys.

October 28, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish!

I found Mark and Costa from the Hetas website. Costa turned up when arrange and priced up the job and gave me options for installation. They widened the fireplace opening installed a lintel, hearth, burner and flue. As a bonus the re-plastered a much bigger area of damaged plaster from where I'd removed the old fire. Final finish was fantastic even better than I'd hooped. Very pleasant to deal with and made the whole experience stress free. Highly recommend!

October 17, 2023
Unprompted review
Woodburner Solutions Ltd logo

Reply from Woodburner Solutions Ltd

Hiya Neil,
Many thanks for taking the time to review us.

We both hope you enjoy your new stove, any questions please don't hesitate to get in touch!

With Warm Wishes,
Mark & Costa

Rated 5 out of 5 stars

Wood burner installation and removal of old stove

Great communication and efficient service throughout. Mark liaised with the chimney sweep also to ensure the recommended components were ordered.
The installation was great with care taken to ensure minimal mess and all materials removed and area cleaned afterwards.
The fitters ensured I was aware of how to use the stove and of what to expect on first lighting. Aftercare information provided for advice or if any problems also given
Would highly recommend

October 12, 2023
Unprompted review
Woodburner Solutions Ltd logo

Reply from Woodburner Solutions Ltd

Hi Jacky,
Many thanks for taking the time to review us. We both hope you enjoy your new stove!

With Warm Regards,
Mark

Rated 5 out of 5 stars

Really Impressed!

We had a really great experience with Woodburner Solutions! They came around and quoted super fast, we were booked in straight away and they kept us informed when they would be round to install. They were very professional and tidy, did a great job! Would recommend to anyone looking for a Woodburner install.

September 7, 2023
Unprompted review
Woodburner Solutions Ltd logo

Reply from Woodburner Solutions Ltd

Thank you so much for the very kind review. We both hope you enjoy your new stove! With Warm Regards, Mark & Costa

Rated 5 out of 5 stars

From first enquiry through to…

From first enquiry through to installation, Mark and Costa have been the most understanding of our needs and knowledgable on the products and process, being flexible and adapting when there were potential supply issues. Would not hesitate to recommend.

August 31, 2023
Unprompted review
Woodburner Solutions Ltd logo

Reply from Woodburner Solutions Ltd

Hi Jon, Thank you for taking the time to review our services! We hope you enjoy your new stove.

If you have any post installation questions, please don't hesitate to contact us.

With Warm Wishes,
Mark & Costa

Rated 5 out of 5 stars

Excellent service and quality of work

Mark and Costa provided an excellent service from start to finish. They were very knowledgeable, answered all of our questions and were able to provide good advice on our options for woodburner installation.
They were quick to respond to messages and emails, called me to confirm dates and details, and turned up when they said they would!
The stove they recommended to us, and provided, looks great.
Work was completed tidily and to a great standard. They both obviously have a passion for the work they do and service they provide.
They even sourced appropriate brackets online, and fitted our mantel for us!
We're really pleased with the job and can't wait to use our Stove Buddy log burner.

September 1, 2023
Unprompted review
Woodburner Solutions Ltd logo

Reply from Woodburner Solutions Ltd

Hi Jo,
Thank you for your very kind review, It is much appreciated! We hope you both enjoy your new stove. Any questions or queries, please don't hesitate to get in touch.

With Warm Wishes,
Mark & Costa

Rated 5 out of 5 stars

Fantastic service

Second time we have used Costa. Trustworthy and efficient. Price was good value and communication was fantastic…. Would definitely recommend

July 14, 2023
Unprompted review
Rated 5 out of 5 stars

Top notch company

We had seen the work carried out by woodburn solutions at a friends house so decided to use them.From start to finish the quality and workmanship was excellent. Such a friendly considerate company,and mess was cleaned and taken away ,higly recommend..mr and mrs tyndall gloucester

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

This company were fantastic

This company were fantastic. They over came a problem and helped me work out what I needed to do. They were very friendly and they cleaned up after themselves. I am so pleased with the finished work and would highly recommend them.

April 26, 2023
Unprompted review

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