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Rated 3 out of 5 stars

The product and the website are both very great. I love my surfskate. But the delivery was 6 days late, without update information about the delay. When I emailed wooddetail my mails did not get t... See more

Rated 1 out of 5 stars

I placed an order in the beginning of October 2023. One month passed and after numerous times that I tried to contact them I got answer that my package got lost and I will receive refund. It’s been... See more

Rated 5 out of 5 stars

great company, very pleased with my new board, slight squeaky trucks but that is to be expected by most surfskates or long boards, easily fixed with abit of soap or wax shavings! will definitely use t... See more

Company replied

Rated 5 out of 5 stars

Incredible service using the whatsapp number! I received my surfskate in under 24 hours. After enquiring if pickup from the warehouse was possible, since I would only be in Barcelona for 1 day, they w... See more

Company replied

Company details

  1. Online Marketplace

Information provided by various external sources

Surfskates and natural wood accessories. Products with old school essence designed and manufactured in Barcelona to the World.


Contact info

3.9

Great

TrustScore 4 out of 5

289 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

My ordered board arrived damaged and…

My ordered board arrived damaged and you didn't care. Unfortunately very poor customer service. It was my first and last purchase from your company.
Rainer

December 12, 2021
Wooddetail logo

Reply from Wooddetail

Hi Rainer,
We are sorry for what happened. You can contact us through our mail: info@wooddetail.com and we will be happy to help you. :)
Have a nice day!

Rated 5 out of 5 stars

Brilliant

Brilliant product, fast shipping, love my new board so smooth, very happy

December 8, 2021
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Reply from Wooddetail

Very happy to read your words. Keep enjoying your board to the fullest!🔥

Rated 5 out of 5 stars

Incredible service on whatsapp!

Incredible service using the whatsapp number! I received my surfskate in under 24 hours. After enquiring if pickup from the warehouse was possible, since I would only be in Barcelona for 1 day, they were able to process my order once the working day had ended and received my board at lunchtime the following day. All my questions were answered and service was above and beyond. Thank you so much Woodetail!

November 25, 2021
Unprompted review
Wooddetail logo

Reply from Wooddetail

We are super happy to see that everything went well! Enjoy surfing the streets!

Rated 5 out of 5 stars

In love with my skateboard

In love with my skateboard. Improving so fast. Best 35 bday present!

Thanks and much love from Talitha

November 14, 2021
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Reply from Wooddetail

We are super happy to see that our surfskates help you improve your surfing.😁
See you on the water!

Rated 5 out of 5 stars

Awesome board and great service

The board look great, the finish is superb.
It is my first surfskate, it is still a bit difficult to pump but I love to jump on it and start to ride.
The shipping and delivery were very fast !
Great support team on WhatsApp.
I definitely recommend WoodDetail!The board look great, the finish is superb.
It is my first surfskate, it is still a bit difficult to pump but I love to jump on it and start to ride.
The shipping and delivery were very fast !
Great support team on WhatsApp.
I definitely recommend WoodDetail!The board look great, the finish is superb.
It is my first surfskate, it is still a bit difficult to pump but I love to jump on it and start to ride.
The shipping and delivery were very fast !
Great support team on WhatsApp.
I definitely recommend WoodDetail!

September 3, 2021
Wooddetail logo

Reply from Wooddetail

Thank you for your opinion! We hope you enjoy your board to the fullest!🤙

Rated 5 out of 5 stars

perfect service

perfect service, good quality and great products

September 3, 2021
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Reply from Wooddetail

Thank you René! 😊 have a great weekend 🤙

Rated 5 out of 5 stars

uluwatu board

great company, very pleased with my new board, slight squeaky trucks but that is to be expected by most surfskates or long boards, easily fixed with abit of soap or wax shavings! will definitely use this company again, just watch out for import taxes, costed me £50 to import to the uk, but was well worth it...endless fun on this board, and great for practicing surfing techniques!

August 15, 2021
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Reply from Wooddetail

Hi Morgan, your words make us happy! Enjoy your surfskate and have a great day! 🤙

Rated 4 out of 5 stars

Beautiful necklace

Beautiful necklace, I though it would be bigger but that's ok also like this.
4 stars.
good quality and manufacturing.

July 22, 2021
Wooddetail logo

Reply from Wooddetail

Hi Marco! thank you for your comments! :)
Have a nice day!

Rated 4 out of 5 stars

Service of the company in general is…

Service of the company in general is awesome. The board is really nice to ride. The trucksystem allows snappy turns and slides and also wide carving turns with more speed. Unfortunately the trucksystem isn‘t adjustable, however it still preforms very well.

June 26, 2021
Rated 1 out of 5 stars

Still cant get my money back

Still cant get my money back. The refund is pending for almost two weeks. The skate was not sent at promised time !

June 14, 2021
Wooddetail logo

Reply from Wooddetail

Hi Vladimir, the refund is processed from the day you requested it. We are claiming to Paypal why they have not returned your amount. Also please we ask you to check if it is correct, although it seems that it is a PayPal problem that we will solve soon. We will contact you very soon to confirm you have received your money.
Aloha!

Rated 1 out of 5 stars

45days, still waiting for my purchase.

I ordered a surfskate end of April and haven't received it yet. I asked them about it and said they would send it last week, but again, no news of shipping.
The shipping period was supposed to be end of May.

June 12, 2021
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Claire, you bought a surfskate in preorder. It took us an extra week to ship, not 45 days. As we already told you yesterday, your order was sent yesterday. We hope you enjoy your surfskate very soon!

Rated 5 out of 5 stars

I love my Wooddetail surfskate ❤️

I love my Wooddetail surfskate ❤️ Good quality and made in Barcelona 👍🏼

June 1, 2021
Unprompted review
Wooddetail logo

Reply from Wooddetail

Hi Julien, thank you for your trust in our surfskates! 🤍🤙
Have a nice day!

Rated 5 out of 5 stars

Simply the best

Awesome company - great service & communication - and most important: great products! Blessed be the day that I stumbled upon their website! Why is this brand still so under the radar? Since I ordered my first wooddetail board (Barcelona 33'') my other surfskate (Swelltech J.O.B. Pipeline) is getting dusty in the corner. The Barcelona is light (probably one of the lightest on the market), pumping is great, you can ride fakie (which seems impossible with my Swelltech) and pop ollies & do conventional skate tricks as well - plus it's some piece of eye candy! I was super stoked to learn about the new spring loaded truck system and will definitely order one of those as well. I am convinced that both systems will compliment each other perfectly! Thanks also to Eric for answering all of my many questions! :)

May 17, 2021
Unprompted review
Wooddetail logo

Reply from Wooddetail

Thank you so much Jens! ;)

Rated 5 out of 5 stars

I am very pleased with the service and…

I am very pleased with the service and the quality of the product. The customer service is very serious! I highly recommend it!

May 5, 2021
Wooddetail logo

Reply from Wooddetail

Thank you Ilona! We work to keep our customers satisfied. We are glad to know that we have achieved it with you 😁

Rated 5 out of 5 stars

I love it

I’ve bought several things from wooddetail. Love it

May 4, 2021
Wooddetail logo

Reply from Wooddetail

Hi Emanuele, your trust in us makes us happy! Thank you!
Have a nice day 🤙

Rated 5 out of 5 stars

Great team!

Im looking forward to try their new truck system. I haven’t received the product yet. But the staffs are really great. Quick response. LOVE!

April 28, 2021
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Reply from Wooddetail

Thank you Tashia! :)

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