Woodfinishes 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

UV Oiled wooden floor maintenance product

Excellent customer service. After initial lack of response to my e-mail I phoned them and got loads of advice. I purchased hardwax oil that was dispatched immediately and arrived very fast. I'm yet to try it on my wooden floors, but would definitely recommend this seller.

September 10, 2015
Unprompted review
Rated 1 out of 5 stars

Terrible communication, useless UPS - again

Package did not arrive; phoned Supplier and left message - no reply . Emailed supplier a few days later -no reply again. 2 weeks later received email from UPS stating I hadn't picked up parcel from their depot and they were about to return it to the supplier, this was the first communication I had about my purchase. To err is human but in UPS's case this is the second delivery they have messed up in 4 weeks for me - my advice is to steer clear of UPS

July 31, 2015
Unprompted review
Rated 4 out of 5 stars

Wish somebody was there

Usually they deliver promptly without any problem.This time one of the three items I ordered was missing and there was no note about it in the package.Tried to phone them but could not get any further than their answering machine. In the end I managed to sort it out via their head office,apparently that one item was out of stock at the time - they could have said so and asked me if I minded waiting a few days or what. 2 days later the missing items arrived.

October 22, 2014
Unprompted review
Rated 5 out of 5 stars

GOODS DESPATCHED PRONTO!

Although the 5ltr tin of Briwax had a couple of dings in the bottom rim (because it was resting on a 400ml tin of Briwax), luckily no harm done. The parcel arrived next business day by courier.

October 15, 2014
Unprompted review
Rated 5 out of 5 stars

More than fair!

they could'nt supply 2x4ltrs , so they provided 1x4ltrs + 5x.850 litres for same price, good customer skills, fair & honest treatment, this sort of thing can only enhance their reputation

June 25, 2014
Unprompted review
Rated 4 out of 5 stars

item arrived on day I was expecting it to

Delivery was prompt and courteous however I had also ordered products from rest express who were more impressive as they sent me email updates regarding the tracking of my delivery. Perhaps this is something you could consider. That's why I didn't give you 5 stars but still very happy with service although I have to say I was very disappointed with the product Bona Mega.

March 21, 2014
Unprompted review
Woodfinishes logo

Reply from Woodfinishes

Alex - Thank you for taking the time to give us your feedback. We do really appreciate it and if you felt that you could be better informed about the progress of your order then I think there are some improvements we can implement.

If you are looking to make a purchase again, drop us an email (info@woodfinishes.co) and we could suggest a product to better suit your requirements as well.

Thanks again.

WoodFinishes.co

Rated 5 out of 5 stars

Excellent

Product great and service excellent. Will return and use again.

February 11, 2014
Unprompted review
Rated 5 out of 5 stars

Good, quick service

Have ordered from here three times now and impressed with good, quick service and personal handwritten note about my order.

January 14, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look