Received a quote which I advised was not accepted. Chaotic thereafter with emails trying to set up an appointment to give a quote and advising me my order had been sent to the factory. After po... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Received a quote which I advised was not accepted. Chaotic thereafter with emails trying to set up an appointment to give a quote and advising me my order had been sent to the factory. After po... See more
Company replied
Unfortunately the customer service was disappointing and unprofessional at times. We understood that our installation was held up several times by events outside of their control, but the communicatio... See more
We are very pleased with our new shutters, which transform the rooms and solve many years of problems with not quite getting it right on our two front bedrooms. Although the initial outlay is expensiv... See more
So far, we love our shutters. They are clean looking, making the room appear lighter and more spacious. They do not fully exclude outside light, but Woodstock explained this very accurately in advance... See more
Company replied
Premium Made Wooden Shutters with Fast Leadtimes, 10 Year Guarantee verything we create at Woodstock Shutters is bespoke. That’s because we believe every home deserves that unique, personal touch. Woodstock Shutters is a family business led by husband-and-wife team Jake and Lisa, and we’ve been helping customers across Surrey, Sussex and London since 1999 creating beautiful home interiors. Our process begins with a home design appointment where we can guide you through your options. Here we will establish what style will best suit the look you want to achieve with the budget you have in mind. We provide premium made shutters with functionality and style in mind, which means there is something for every home and every window; you need only read our customer testimonials to see how pleased our previous customers are with their shutters. Book your FREE home design appointment today by calling our team 01372 678676 — or email sales@woodstockshutters.co.uk we’re always happy to help. For more information please visit our instagram page to see our recent installations and updates.
The Long Barn Down Farm Cobham Park road , KT11 3NE , Surrey , United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The price was good, the service was punctual and excellent. But the fitting was outstanding, it was done with such care. I wouldn’t hesistate to use them again or recommend.
Excellent service from start to finish, prompt responses to emails from both Jake and Lisa and very professional throughout. We are very pleased with the fit and quality of the shutters, which have transformed the rooms in our house. I'd highly recommend Woodstock!
I am absolutely thrilled with the shutters from Woodstock Shutter Company. They look stunning in my new home, offer the privacy that I wanted as well as making the house cooler in the summer. The support and service from Jake and Lisa Moram was outstanding, clearly very knowledgeable about shutters and kept me informed throughout the process. I would not hesitate in recommending Woodstock Shutter Company and their outstanding level of customer care, support and knowledge and such a beautiful product.
Woodstock Shutter Company are brilliant. We ordered shutters for 2 windows and they were fitted last week. That arrived when predicted and the fitting was perfect. They look great!
I can highly recommend Woodstock. They are good quality, not expensive, and fitted by experts. We did not even need to Hoover after they had finished.
Excellent Service, Very friendly and helpful. Would recommend without reservation.
Shutters measured and fitted professionally by Jake. They look elegant and have transformed the windows allowing privacy and light. House left tidy and clean after installation. Highly recommend this local company.
Professional courteous service. Quality product and excellent installation standards.
Would happily recommend.
Fantastic company- can highly reccomend them! Initial appointment for measuring and quote. Arrived on time with date they advised me. Rang me to arrange fitting. Derek the fitter was fantastic. So knowledgable about shutter and fitted each blind to each window to perfection. Will certainly be ordering more for other rooms now! Thank you Woodstock shutters.
We have been really pleased with the service offered by Woodstock and in particular, Jake. He clearly explained the products on offer, came round to measure up with no hard sell and then followed up with a competitive price by email. We took a while to place an order but Jake was patient with us.
Once we did place an order, Jake came round again to double-check the measurements, confirmed the installation process and managed our expectations in terms of delivery. Whilst we were waiting for delivery, Jake kept us updated as to timing and then booked in an installation date. Jake and Peter were at our house for 8.30am on the day of installation and didn't leave until well after 7pm. The standard of finish exceeded our expectations and we are really happy with the finished products.
Great service and pricing. Jake has delivered and fitted our shutters and we love them. He’ll be back to do more work shortly!
Great shop, lovely people and good service. We had the front windows of our house fitted with shutters. Very happy with the product, price, installation and service. Installer was polite and prepared for the job, he tidied up like it was his own house. Very impressed and happy.
Thanks guys
Great local company and much better than dealing with a large multi-national. Shutters were delivered and fitted within timescales originally agreed and look amazing. Fitting was excellent and house left neat and tidy afterwards.I would highly recommend dealing with Jake and his team.
We received a brilliant service from start to finish. The shutters look amazing and we are absolutely delighted with them. Would happily recommend Woodstock Shutter Company to anybody.
Fantastic service from start to finish. Competitive prices and Jake very knowledgeable and confident about his product. He kept us updated throughout the process and worked with us to ensure fitting time suited us. We are so in love with our shutters!
Cannot recommend enough.☺

Reply from WOODSTOCK Shutters
Brilliant work we are delighted with bye shutters. Polite and professional work. Would highly recommend
5* Highly recommended. Woodstock Shutters provided a professional, faultless service and were very efficient from start to finish. The plantation blinds are stunning & have made such a transformation to our room, creating a more spacious & lighter feel to the lounge. We also highly thank the fitter who was so professional, friendly & super tidy. Just amazing, can't thank you enough!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.