WoodUpp - France Reviews 337

TrustScore 4.5 out of 5

4.3

Route du Fileur 18, ZA Bos Plan, 33750 Beychac-et-Caillau, Nouvelle-Aquitaine, FR


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Company details

  1. Furniture Manufacturer

About WoodUpp - France

Written by the company

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Written by the company

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Contact info

  • Route du Fileur 18, ZA Bos Plan, 33750, Beychac-et-Caillau, Nouvelle-Aquitaine, France

  • +33 5 54 53 07 07

4.3

Excellent

TrustScore 4.5 out of 5

337 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Looks absolutely fantastic now it's up!

A high-quality product that looks and feels incredible. Great customer service, quick delivery, and response time.
It would be great to have the option to buy more than 7 DUPS at a time in a box. I needed 70+, and the packaging and applicator waste was disapointing.
Looks absolutely fantastic now it's up!

January 9, 2026
WoodUpp - France logo

Reply from WoodUpp - France

Bonjour Tina,
Un grand merci pour votre retour positif ! Nous sommes ravis d’apprendre que votre expérience avec Woodupp France a été à la hauteur de vos attentes. Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accompagner à nouveau dans vos futurs projets.
L’Équipe Woodupp France

Rated 1 out of 5 stars

FR customer service is bad

Customer rep must improve interaction. I was answered in a totally different language than I was writing in and no will to help at all. Basically telling me 1 - I cannot read or I cannot see properly on their website, 2 - Answering like I was disturbing their day.
You are customer rep, your work is to provide help and answer to customer. It's alright to not be able to do anything, but please make it like you wanted to help instead of treating customer like they're bothering you.

February 6, 2026
Unprompted review
WoodUpp - France logo

Reply from WoodUpp - France

Bonjour Nick,
Merci d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés pour la manière dont votre demande a été traitée. Être répondu dans une autre langue que celle utilisée, et ressentir un manque d’écoute ou de considération, n’est absolument pas acceptable.

Même lorsque nous ne pouvons pas apporter la solution souhaitée, notre rôle est d’accompagner chaque client avec respect, clarté et bienveillance. Votre ressenti est pris très au sérieux et sera remonté à notre équipe afin d’améliorer la qualité de nos échanges.

Nous vous présentons nos excuses pour cette expérience et vous remercions pour votre retour constructif.
L’Équipe Woodupp France

Rated 5 out of 5 stars

I ordered akupanels rustic smoked larch…

I ordered akupanels rustic smoked larch for my bedroom and bathroom, just lovely and warm. With a pack of 3 leds and shelves, it give a nice touch to the flat without any hard work.

November 22, 2025
Unprompted review
WoodUpp - France logo

Reply from WoodUpp - France

Bonjour Alexis,
Un grand merci pour votre retour positif ! Nous sommes ravis d’apprendre que votre expérience avec Woodupp France a été à la hauteur de vos attentes. Votre satisfaction est notre priorité et nous espérons avoir le plaisir de vous accompagner à nouveau dans vos futurs projets.
L’Équipe Woodupp France

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