WoodUpp - Sverige Reviews 

131
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TrustScore 4.5 out of 5

4.7

Atlasgatan 8, 802 86 Gävle, Brynäs, SE

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Rated 5 out of 5 stars

Been a customer for some years now! These wood panels and accessories are truly unmatched in quality - all while not being outrageously pricy. We did a few rooms worth of projects through the years, a... See more

Company replied

Rated 5 out of 5 stars

Everything from 1st contact to ordering and delivery of goods! The quality is of very high standard and works perfectly, looks great, we love the result in our hall. Always quick response in dialogue... See more

Company replied

Rated 5 out of 5 stars

Fantastic customer service. It's not often you encounter a company with such great pre- and after-sales care which genuinely cares about the product and you as a customer. Delivery was fast, the produ... See more

Company replied

Rated 4 out of 5 stars

Beautifully matched wooden colours with the background felt. The accessories are great, but expensive. We had a hickup in our delivery of our latest order, but were helped immediately upon contact an... See more

Company replied


Company details

  1. Furniture Manufacturer

About WoodUpp - Sverige

Written by the company

At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.

We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.

We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.

Designed to Make People Feel Good

Written by the company

At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

131 reviews

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Replied to 93% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(131)

1,644 reviews in the last 12 months

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Rated 1 out of 5 stars

Expensive purchase, zero service –> Unannounced pallet left at my cost

I spent over €1,500 on this order and just received it this morning. I haven't even had the chance to inspect the product yet, but the delivery left a huge disposable pallet without any prior notice. Customer service completely refuses to help or compensate for the disposal, meaning I now have to pay out of my own pocket to hire someone to remove the trash. Extremely poor service experience for a high-value purchase.

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

Good service

July 6, 2026
WoodUpp - Sverige logo

Reply from WoodUpp - Sverige

Thank you so much Annika! 😊

We're really happy to hear that you had a good experience with our service. We truly appreciate you taking the time to leave us a review! ⭐

Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team

Rated 5 out of 5 stars

Been a customer for some years now...

Been a customer for some years now! These wood panels and accessories are truly unmatched in quality - all while not being outrageously pricy. We did a few rooms worth of projects through the years, and there was never a single hitch let alone a major issue. We reached out to support only recently - as one package part was missing, and WoodUpp support immediately reached out to chase the status with DHL, and us getting the package in the coming few working days. Superb experience, I truly hope they continue doing business this way.

July 23, 2026
Unprompted review
WoodUpp - Sverige logo

Reply from WoodUpp - Sverige

Hi Denis,

Thank you so much for sticking with us over the years! It genuinely means a lot to know that WoodUpp has found its way into several of your projects. 😊

I'm so glad to hear that my colleague Martin Rauschenberg was able to quickly step in and help with the missing package ⭐


Thank you for the continued support, we truly appreciate having you as a customer!

Kind regards,
Ida Horsbøl
WoodUpp Customer Experience Team

Rated 5 out of 5 stars

Everything from 1st contact to ordering…

Everything from 1st contact to ordering and delivery of goods! The quality is of very high standard and works perfectly, looks great, we love the result in our hall. Always quick response in dialogue both email and phone, much appreciated. I can strongly recommend their products.

July 3, 2026
Unprompted review
WoodUpp - Sverige logo

Reply from WoodUpp - Sverige

Thank you so much for your wonderful five-star review! We are so happy to hear that you had a positive experience from your first contact with us through to delivery, and that you are happy with both the quality of our products and the service you received. 👏

We hope you will enjoy your new hallway for many years to come. Thank you for choosing WoodUpp and for recommending us! 🙏

Have a wonderful summer! 🌞

Best regards
Stine Brorsen
WoodUpp Customer Experience Team

Rated 5 out of 5 stars

Good experience

I ordered brass covers for acoustic panels. The quality is good and it is easy to mount.

April 7, 2026
WoodUpp - Sverige logo

Reply from WoodUpp - Sverige

Thank you so much for your 5-star review, Pradny! We really appreciate it!

If you ever need anything else, feel free to reach out – we’re always here to help 😊

Best regards
Stine Brorsen
CEO WoodUpp Sweden

Rated 5 out of 5 stars

Bra kvalite och fin service!

Bra kvalite och fin service!

February 26, 2026
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Reply from WoodUpp - Sverige

Stort tack Anton! Så glad att höra du är nöjd med produkterna och vår service! 🤩

Med vänliga hälsningar
Stine Brorsen
VD, WoodUpp Sverige

Rated 5 out of 5 stars

Fantastic customer service and great products

Fantastic customer service. It's not often you encounter a company with such great pre- and after-sales care which genuinely cares about the product and you as a customer. Delivery was fast, the product is amazing, beautifully made

March 26, 2026
Unprompted review
WoodUpp - Sverige logo

Reply from WoodUpp - Sverige

We’re truly happy to hear that you had a great experience with both our customer service and the product. It means a lot to us that you felt well taken care of before and after your purchase—that’s exactly what we strive for.

Thank you so much, Charles! 😊

All the best
Stine Brorsen
CEO, WoodUpp Sweden

Rated 4 out of 5 stars

Matched colour background = Huge PLUS!

Beautifully matched wooden colours with the background felt. The accessories are great, but expensive. We had a hickup in our delivery of our latest order, but were helped immediately upon contact and are satisfied with the customer support.
All in all - A strong recommendation to everyone who visits us and comments on our beautiful panels and accessories.

March 25, 2026
Unprompted review
WoodUpp - Sverige logo

Reply from WoodUpp - Sverige

Thank you for your kind words, Niclas! Your recommendation means a lot to us. Thank you so much 🙏

All the best
Stine Brorsen
CEO, WoodUpp Sweden

Rated 5 out of 5 stars

Good quality product with quick…

Good quality product with quick delivery!

February 19, 2026
WoodUpp - Sverige logo

Reply from WoodUpp - Sverige

Thank you so much for your kind words, Oliver! We're really glad to hear you’re happy with everything! 😊

Best regards
Stine Brorsen
VD, WoodUpp Sverige

Rated 3 out of 5 stars

High/low quality panels

I ordered Akupanels 240 from WoodUpp and honestly the quality and the look is amazing and much different from other brands. So I also ordered smaller Akupixel panels for other room. But I was very disappointed with the much lower quality and the fact that the color does not even match with Akupanels. It would have been nice to have the same high quality so they can be put next to each other.
Also the choice of courier is not very good and it took them 1.5 months to deliver but these things happen.

February 12, 2026
Unprompted review
WoodUpp - Sverige logo

Reply from WoodUpp - Sverige

Thank you so much for taking the time to share your feedback with us, Mohammad. It means a lot to us that you notice the difference compared to other brands! 🙏

Regarding delivery, your order from 08.02.2026 was delivered within 2 days. Your previous order from 08.12.2025 was handed over to DHL on 15.12.2025 and initially scheduled for delivery on 19.12.2025. As the delivery was postponed by DHL and later rescheduled while you were on holiday, we understand that the overall delivery time became longer than expected. We are sorry that the final delivery experience was not as smooth as it should have been.

Akupanel and Akupixel are two different product lines, and slight variations in finish and colour can naturally occur. When extending an existing project, we recommend using the same product line to ensure the closest possible match. If anything is not as it should be with your Akupixels, we will of course take full responsibility. Please feel very welcome to contact us so we can look into this together. 😊

Best regards,
Stine Brorsen
CEO, WoodUpp Sweden

Rated 5 out of 5 stars

Perfect!

Fast delivery, good quality!

August 18, 2025
WoodUpp - Sverige logo

Reply from WoodUpp - Sverige

Sounds great, Martin! Thanks a lot for your feedback 🙌

Best regards
Stine Brorsen
VD, WoodUpp Sweden

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