Overall, I’m happy with the product. My only complaint is the packaging. Several pieces arrived damaged. The company did replace the first two I reported, and their customer service was excellent, but... See more
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It’s really Good products actually . but Ive noticed some sheet have a bit different color like half is dark oak, then half is lighter , what I mean is when you put it in the wall you can eas... See more
Other than not really having tracking information as a few others have complained about this company, the items did indeed show up in a timely fashion, and they LOOK AWESOME. Good quality and looks p... See more
Company replied
We ordered 2 large akupanels and 2 small ones in smoked larch on Black Friday for an accent wall in our laundry room. We are obsessed with them and have gotten so many compliments. Pretty straight for... See more
Company details
About WoodUpp - USA
Written by the company
At WoodUpp, we design products that make spaces feel extraordinary. From our signature acoustic panels to a growing range of accessories and interior solutions, everything we create is made to bring warmth, character, and calm to your environment.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
We’re driven by a belief that great design should be both beautiful and functional—and that it should be built to last. Whether you’re styling a home, office, or commercial project, our products are easy to install, sustainably made, and designed to make a real impact.
We started WoodUpp because we saw a need for something better in the interior industry. Too many solutions are mass-produced, low quality, and forgettable. We're here to raise the bar—with craftsmanship, care, and a genuine commitment to doing things the right way.
Designed to Make People Feel Good
Written by the company
- At WoodUpp, we create acoustic panels that combine beautiful Danish design with practical sound absorption—perfect for homes, offices, and commercial spaces. All our products are crafted with care and a strong focus on sustainability, using high-quality materials that are easy to install and made to last. Whether you're after a modern, cozy vibe or need to tame the echo in a room, we’ve got you covered. We're proud to help people create spaces that look and sound great.
Contact info
Hickory Street 391, 27030, Mount Airy, North Carolina, United States
- 336 755 2268
4.4
Excellent
384 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 1 week
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Great system!
You make the highest quality shelves and accessories. Everything feels and looks high end and is super functional. Keep up the great work.
April 16, 2026
Reply from WoodUpp - USA
Tim — WOW! Reading feedback like this is exactly why we do what we do. We put a huge amount of thought into creating products that not only look beautiful, but also feel premium and work effortlessly in everyday life — so hearing that you noticed all those details means the world to us ✨
Thank you so much for the support, Tim — and for being part of the WoodUpp journey 🙌
Best regards,
Stine Brorsen
Customer Experience Manager
The products are great
The products are great. The only reason this isn't a 5-star is because I got a bill for $140 of customs fees AFTER I paid for the shipping.
April 13, 2026
Reply from WoodUpp - USA
Thank you for your review and for your honest feedback, Allison 😊 We’re really happy to hear that you’re pleased with the products.
We completely understand your frustration regarding the customs fees. Since the order was shipped to Canada, local customs duties and taxes can unfortunately apply separately from the shipping cost. We understand that unexpected fees are never fun, and we truly appreciate you sharing your experience with us ✨
Best regards,
Stine Brorsen
Customer Experience Manager
Reply from WoodUpp - USA
This is so great to hear, Teri! 😊
Thank you so much for choosing WoodUpp for your home. 🙌
All the best
Team WoodUpp USA
Great product!
April 15, 2026
Reply from WoodUpp - USA
That’s awesome to hear, Dawn! Thank you so much for your support and for taking the time to leave a review. 🙌
All the best
Stine Brorsen
Customer Experience Manager
Remote never worked with the LED…
Remote never worked with the LED lights, we tried calling, but sent to a European number and onhold for ever, disappointed.
April 15, 2026
Reply from WoodUpp - USA
I’m really sorry to hear about your experience, Daniel — especially after struggling both with the LED lights and trying to get in touch with us. I completely understand how frustrating that must have been, and that’s definitely not the experience we want you to have.
Of course your LED remote should work, and we’re only here to help you get everything working exactly as it should 😊
You’re very welcome to contact our USA team directly on 336 755 2268, and we’ll make sure you speak with someone locally who can help you further without the long wait times.
Thank you for taking the time to share your feedback with us — we’d really love the opportunity to make this right for you ✨
All the best,
Stine Brorsen
Customer Experience Manager
Nice concept but expensive
Nice concept. Some accessories were out of stock. some accessories you have to buy the matching hardware (i.e.. black finger screws) separately. $30 per hook seems expensive. Using 3M Command Hooks would be more cost effective.
April 10, 2026
Reply from WoodUpp - USA
Thank you for your honest feedback! We’re really happy to hear that you like the overall concept.
We completely understand your thoughts regarding both the accessories and the pricing, and we truly appreciate you taking the time to share that with us. Feedback like this is incredibly valuable as we continue improving both our products and the overall experience. 😊
We hope you’ll still enjoy the final result, and thank you again for supporting WoodUpp. 🙏
All the best,
Stine Brorsen
Customer Experience Manager
Reply from WoodUpp - USA
Wow — “honestly breathtaking” is such an incredible compliment, Amy 😊
Creating products that truly transform a space is exactly what we dream about every single day, so reading this genuinely means the world to our entire team! Thank you so much, Amy, for sharing your experience with us! 👏
All the best,
Stine Brorsen
Customer Experience Manager
Reply from WoodUpp - USA
Amazing! There’s nothing better than when the product exceeds expectations once it’s seen in real life ✨
Thank you so much for the amazing feedback and for choosing WoodUpp.
All the best,
Stine Brorsen
Customer Experience Manager
Reply from WoodUpp - USA
So great to hear this, Rob! 😊 Just let us know if you have any questions along the way regarding your client’s project — we’re always happy to help!
Best regards
Stine Brorsen
Customer Experience Manager
The product is excellent
The product is excellent. Have really enjoyed the look and the quality. Shipping was surprisingly fast. I was a little short on my first estimate for how much I would need, and when I ordered just a single panel, it still arrived almost overnight. Would highly recommend.
April 10, 2026
Reply from WoodUpp - USA
Thank you so much for your kind words about both the quality and the overall experience, Jason 😊 I am so happy to hear that the extra panel arrived quickly — we know how important that is when you’re in the middle of a project ✨
Best regards
Stine Brorsen
Customer Experience Manager
I LOVED the modern look the product…
I LOVED the modern look the product gave my room. And it was simple to install. I'm buying more!
April 8, 2026
Reply from WoodUpp - USA
Thank you so much for the amazing feedback, Angela 😊 It means a lot to hear that you’re coming back for more — that’s honestly one of the biggest compliments we can get!
We’ll be more than happy to help with your next project as well. 🙌
All the best,
Stine Brorsen
Customer Experience Manager
Reply from WoodUpp - USA
So great to hear that you had a good experience with both the product and our team ✨ Thank you so much for your 5 stars!
All the best,
Stine Brorsen
Customer Experience Manager
Create Dupps Are Fantastic
I am extremely satisfied with the Create Dupps 7 piece set that I ordered. The hangers are super easy to install and to move, if necessary. I highly recommend this produce to hang pictures or for other displays.
April 6, 2026
Reply from WoodUpp - USA
We’re incredibly happy that you’re loving our CREATE products, Thomas! 🤩
We love hearing that the Dupps set gave you the flexibility to easily style and restyle your space whenever needed — exactly what it was designed for ✨
Best regards
Stine Brorsen
Customer Experience Manager
Well worth the wait, and then some!
I've been wanting to get this product for over 10 years, and I'm over-the-moon excited that it is finally gracing my walls.
We had a contractor install ours because we all have various disabilities, and we wanted the product done properly. And it is utter perfection!
Our contractor said it is the best-looking and sturdiest acoustic panels he's ever installed and that he wants to order some and recommend them to others now as well!! You have fans for life.
We intend to buy more as well and install them in other rooms too, and we all can't wait!!
The variety of the product is wonderful! Everything from the color options to the accessories you can obtain. We went with Cloud and Moss, and both are more gorgeous in person, even though they already looked fantastic on the website.
As I mentioned, the quality is exceptional! It is thick and sturdy.
We've already noticed a significant amount of noise reduction, which has been positively momentous. Our main issues with noise have always been our animals. Even the slightest noises outside set them off, but since installing WoodUpp's Akupanels it's like a switch went off, and our animals are so much calmer as a result.
I can't even hear if others are listening to their televisions until I stick my head out of my room. When I used to hear it through my walls, even with my noise-cancelling headphones sometimes! It feels like I'm in a completely different building now at times.
Before the panels, we tried getting noise machines to help drown out other sounds, but having them on now with the panels makes our rooms feel like we are in a spa with calming noise in the background.
Delivery was fast and efficient. I even noticed I didn't buy enough screws so I ordered more a different day from my initial order. But it all arrived on time with the main order. It was perfection from the start.
We absolutely will be ordering more from them!
May 5, 2026
Unprompted review
Reply from WoodUpp - USA
Thank you so much for your awesome review!! We love to hear about our customers satisfaction from start to finish! And it's is so nice to find out it makes your animals so much calmer.
Thank you again can't wait to work with you again!
The WoodUpp Team
Reply from WoodUpp - USA
Thank you for your kind review and for sharing your experience with our company.
Thank you again,
The WoodUpp Team
Reply from WoodUpp - USA
Thank you for your kind review!
Great customer service is our highest priority!
Thank you again,
The WoodUpp Team
Excellent service and timely delivery
Excellent service and timely delivery. This product is very easy to install and can dramatically improve the overall esthetics of any room.
February 22, 2026
Reply from WoodUpp - USA
Thank you so much for the wonderful review! We are thrilled to hear that you experienced excellent service, timely delivery, and found the product easy to install. We agree that it makes a dramatic improvement to the aesthetics of a room, and we're happy you're pleased with the results!
Thank you again ,
The WoodUpp Team
Love the wall panels and WoodUpp is a…
Love the wall panels and WoodUpp is a great company.
Was a little disapointed that the panels came in two pcs instead of the 23 5/8 wide that was stated. I do realize that instead of shipping one 23 5/8 wide it is easier and less expeensive to ship 2 panels that equal that width. But I like to have the screws hit a stud and with the smaller widths thats not possible for each panel , so some panels I had to glue on the wall which I didnt want to do.
March 25, 2026
Reply from WoodUpp - USA
Thank you for your kind review. We do make sure to state on the website that the panels will be split for shipping. We do not charge shipping and would have to if we shipped full panels, so we apologize for the confusion. We are glad that you do love the panels and company.
Thank you again,
The WoodUpp Team
Fantastic customer support and experience.
We did have a few challenges with installation. We reached out to customer support after reviewing the detailed installation videos. The customer support team was very fast and helpful. I will highly recommend the products to others. We were particularly impressed with the post purchase customer experience.
March 25, 2026
Reply from WoodUpp - USA
Thank you so much for your kind review!
Customer service is an incredibly valuable part of company and it's wonderful to hear great feedback from our customers!
Thank you again,
The WoodUpp Team
Reply from WoodUpp - USA
Thank you for your wonderful review!
Great communication and good quality are the best compliments coming from our customers!
Thank you again,
The WoodUpp Team
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