WoopShop.com Reviews 153

TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Very bad experience. I purchased two jars of Lida cream one arrived with damaged container and grl not as supposed to be. They refused to refund me pr send instead( don't believe when they mention we... See more

Rated 1 out of 5 stars

Their products are trash. I payed 52.00 for a together forever personalze hearts. The produtlct is a hunk of Plexiglas. With a picture in side. Don't waste your time or money. I feel like got ripped... See more

Rated 1 out of 5 stars

Placed an order for a ring in February already, no order received no replies on numerous emails sent. Keep getting not secure messages to redeliver my parcell because they are having problems. No prob... See more

Company replied

Rated 2 out of 5 stars

I ordered 2 personalised keyrings tonight 6 December 2024, used PayPal but they still wanted my Visa details, email, etc. Once I paid, NO confirming email for the purchases were received, nor an app... See more

Company details

  1. Clothing Supplier

Information provided by various external sources

Shop Best Price & Best Quality Trending Products Shipped Free at Your Doorstep.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The t shirt was in poorest posibile…

The t shirt was in poorest posibile quality and size even though it shows XL was something that a child couldn't wear let alone a grown man. Worst purchase of my life.

June 30, 2018
Unprompted review
WoopShop.com logo

Reply from WoopShop.com

Dear Valued Customer,

First, we would like to thank you for bringing this matter to us and sorry for the inconvenience came up with the product.

Please understand that our products are in Chinese size. Please look at the size chart of every product before placing any order.

If you have any issue with the product, you're always welcome to contact our customer support and they'll find out a solution.

Thanks for your understanding and best regards.

WoopShop Team

Rated 5 out of 5 stars

Perfect service

Perfect service, even if there is something wrong with the order, they handle it very well! Ordered a lot and much more coming! Will recommend your company to my friends

June 21, 2018
Unprompted review
Rated 1 out of 5 stars

The quality is very bad

June 20, 2018
Unprompted review
WoopShop.com logo

Reply from WoopShop.com

Dear Anwar,

First, we would like to thank you for bringing this matter to us and sorry for the inconvenience came up with the product.

If you have any issue with the product, please contact our customer support and they will find a solution.

Best Regards,

WoopShop.com Team

Rated 1 out of 5 stars

I would like to inform you that I have…

I would like to inform you that I have not yet received my shipment Since 4/5/2018 and no one has contacted me.

June 15, 2018
Unprompted review
WoopShop.com logo

Reply from WoopShop.com

Dear Mohammed,

First, we would like to thank you for bringing this matter to us and sorry for the inconvenience came up with the delivery.

Please bear in mind that all orders are dispatched from our warehouses by maximum 1 day later after orders and our logistics team are working hard to reduce the delivery period, but sometimes delays might happen by customs, logistics and your local post office which we have no control over and especially in some countries.

Please understand that delivery time is depending on the speed of your local courier. You can track your parcel via the tracking number provided to you and you can contact your local post to get an estimated time for delivery.

If you still didn't receive your package, please do not hesitate to contact our customer support and they will help you.

Thanks for your understanding,

WoopShop.com Team

Rated 5 out of 5 stars

Beautiful dress

Beautiful dress for an amazingly low price. Shipping time as expected. Will definitely buy from again

May 14, 2018
Unprompted review
Rated 1 out of 5 stars

Very bad experience

Very bad experience. I purchased two jars of Lida cream one arrived with damaged container and grl not as supposed to be. They refused to refund me pr send instead( don't believe when they mention we will refund or teplace for any item not as described.my first and last time to purchase from their website.

May 13, 2018
Unprompted review
Rated 1 out of 5 stars

It has been over a month and my package …

It has been over a month and my package has not arrive yet. Very dissaponted.

January 25, 2018
Unprompted review
WoopShop.com logo

Reply from WoopShop.com

Dear Gcarlo,

First, we would like to thank you for bringing this matter to us and sorry for the inconvenience came up with the delivery.

Please bear in mind that all orders are dispatched from our warehouses by maximum 1 day later after orders and our logistics team are working hard to reduce the delivery period, but sometimes delays might happen by customs, logistics and your local post office which we have no control over.

If your package delays more, please do not hesitate to contact our customer support and they will help you.

Thanks for your understanding and best regards,

WoopShop.com Team

Rated 3 out of 5 stars

I never received a confirmation email …

I never received a confirmation email and the package was hard to track. It also took upwards of three weeks to receive the order. I did get the item though.

August 25, 2017
Unprompted review
WoopShop.com logo

Reply from WoopShop.com

Dear Grant,

Thanks for shopping with WoopShop. We apologize for this inconvenience.

A confirmation email should be sent for each order, please double check your provided email or your inbox.

Regarding the tracking of the package, please understand that sometimes the shipping company delays updating the information.

You are always welcome to contact our support team by email or live chat for any inquiry anytime.

Our team is always working to improve our shipping service to ensure the better shopping experience.

Thank you for your understanding and support.

Best Regards,
WoopShop Team

Rated 5 out of 5 stars

Trustworthy

It´s my first first experience with Woopshop and it definitely won't be the last :) I'm very satisfied the diversity of the product <3

July 6, 2017
Unprompted review
Show reviews in all languages. (153 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look