WORDANS Reviews 

2,340
•
TrustScore 3 out of 5

3.1

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, most reviewers were somewhat happy with their experience overall. Many buyers frequently mention that the items purchased are well made, comfortable, and functional for daily use. People also enjoy receiving swift support from customer care agents who provide friendly, polite, and effective assistance during inquiries. Shoppers appreciate receiving their purchases quickly when everything goes according to plan. However, some people mentioned facing frustrating problems such as missing parts in their packages, unexpected delivery delays, and unresponsive communication channels. Others noted receiving incorrect product sizes or defective items, alongside persistent difficulties when trying to secure proper refunds or resolutions.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order experiences, as some consumers report missing items, incorrect... See more

Product

Consumers find product experiences to be highly mixed, as while some reviewers praised well priced good... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers report prompt shipping and... See more

Customer service

Clients share ambiguous opinions on customer service, with some reviewers praising quick and professional... See more

Staff

Customers consistently note positive experiences with staff, frequently praising helpful representatives like... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Fast to deliver, but extreem slow to assist. If you purchase items from them, please reconsider as they dont react to customer service at all. When yoy run into problems with items and like to return... See more

Company replied

Rated 4 out of 5 stars

I think those USB sticks are great. You have different colours if you like they have a big capacity. There are not too expensive and I used them to put all my photos on it.

Company replied


Company details

Written by the company

Goedkope groothandelproducten voor iedereen. kwantumkortingen, geen minimum. koop voor te gekke groothandelprijzen.


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(2,340)

244 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products and service

I have ordered products from Needen in Canada several times since I love the quality and the reliability in their delivery. Today I had trouble to login because I forgot the password. Michael from customer service helped me out quickly to resolve this and I could happily proceed with my order. All great!

June 20, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Hi Canada Bird,

Thank you for the mention! We’re glad to assist you.

Best regards,

Rated 5 out of 5 stars

Quick and Easy

June 16, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Gabe,

Thank you for the great review! We're thrilled to hear you had a positive experience with us. We look forward to seeing you again soon!

Best,"

Rated 5 out of 5 stars

Christian Sorted out my issue with…

Christian Sorted out my issue with right away. Simple and easy, will do more business with the company because of this.

June 19, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Jay,

Thank you for the great review! We're thrilled to hear you had a positive experience with us. We look forward to seeing you again soon!

Best,
"

Rated 5 out of 5 stars

Clear and Helpful Return Process

At first I was worried that returns weren't automated and that I would have to speak to someone. However, Lorenzo made it a breeze. I appreciated that they were thorough and helpful. They asked for clarity to make sure they understood everything so they could quickly process my return. As someone that has had negative return experiences this one stood out.

June 16, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Hello Simeone,

Thank you for the high recommendation! We appreciate your feedback and look forward to serving you again.

Warm regards,

Rated 5 out of 5 stars

Received good customer service from Christian

Received good customer service from Christian .. helped out with an order that had some back ordered stuff. I waited to see if the rest of the order would show and it didn’t . Reached out and received a quick response and quick help from Christian who confirmed with the warehouse that the shirts were still back ordered . He solved my problem with a coupon for the amount of the missing shirts to we used on future orders from the site . Thank you again Christian for your prompt response and quick return!

June 17, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Mike,

Thank you for the high recommendation! We appreciate your feedback and look forward to serving you again.

Warm regards,"

Rated 5 out of 5 stars

Christian really did his best to make…

Christian really did his best to make sure I got a solution asap. He is an invaluable resource in this company!

June 13, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hi Christopher,

Thank you for your kind words! We're happy to hear our team was able to help you. We can't wait to welcome you back!

Warm regards,"

Rated 5 out of 5 stars

Had some problems with my order

Had some problems with my order, but customer service did a great job.

May 28, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Sebastien St-Pierre,

Thank you for the great review! We're thrilled to hear you had a positive experience with us. We look forward to seeing you again soon!

Best,
"

Rated 5 out of 5 stars

Great customer service!

I ordered 8 hoodies and I received them super fast, which was really impressive. Unfortunately, one item ended up being mis-sized (production error perhaps). I emailed customer service and got a quick response from Christian. He was clear about the information he needed. Once I sent him the info, he quickly responded to let me know that a replacement hoodie was on it's was, and that I could keep/donate the mis-sized one! How fantastic! I am 100% satisfied with my experience.

June 10, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Leanne,

Thank you for the great review! We're thrilled to hear you had a positive experience with us. We look forward to seeing you again soon!

Best,
"

Rated 5 out of 5 stars

I’ve always had a great experience

I’ve always had a great experience, and if you have any problems, all you have to do is contact them and they take care of it. Christian was amazing. It definitely helping me take care of my minor problem. Definitely a company to trust with your merchandise purchasing.

June 11, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Steven,

Thank you for the high recommendation! We appreciate your feedback and look forward to serving you again.

Warm regards,"

Rated 5 out of 5 stars

Just spoke with Christian in regards to…

Just spoke with Christian in regards to an issue with my email. He was so kind and was able to solve my problem within minutes. Wonderful service!

June 9, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Sarah,

Thank you for the high recommendation! We appreciate your feedback and look forward to serving you again.

Warm regards,"

Rated 5 out of 5 stars

Everything is amazing!

I placed an order for a ton of shirts and after a few days, I realized one of my shirts were missing. I immediately contact customer service. Christian replied to my email in less than a day and told me that I would be getting a replacement for my missing order. Great guy, easy to talk with, and was very helpful. To conclude, the service here was amazing, and at the end of the day, I get to have high quality shirts for the cheapest price.

June 6, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hi Sadra,

Thank you for the mention! We’re glad to assist you.

Best regards,"

Rated 5 out of 5 stars

Christian was very helpful and had…

Christian was very helpful and had excellent communication.

June 6, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Marc,

Thank you for the great review! We're thrilled to hear you had a positive experience with us. We look forward to seeing you again soon!

Best,
"

Rated 5 out of 5 stars

Fast delivery, good prices

There was a small problem with delivery (my mistake), but Christian was very helpful to resolve it.

May 22, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hi dasadda,

Thank you for your kind words! We're happy to hear our team was able to help you. We can't wait to welcome you back!

Warm regards,"

Rated 5 out of 5 stars

Problem solved

Didier has helped me very well with de problems i had with delivering.

June 4, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Beste,

Hartelijk bedankt voor uw mooie review!

We zijn blij dat Didier u goed van dienst heeft kunnen zijn. Wij staan altijd klaar voor u.

Team Wordans

Rated 4 out of 5 stars

Great service from Nicolas

Great service from Nicolas, always very responsive and helpful.

June 3, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Hi Laura,

Thank you for your positive review!

We´re happy that Nicolas was able to provide you with a seamless service. We look forward to assisting you again in the future.

Team Wordans

Rated 5 out of 5 stars

I had a concern about my package

I had a concern about my package, when I called Christian answered my call and assisted me about my package and let me know the reason for it. Great service!

June 2, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hi Genesis,

Thank you for the mention! We’re glad to assist you.

Best regards,"

Rated 5 out of 5 stars

Didier helped us fantastic

Didier helped us fantastic! Because of him our son got his shirt in time to act in a performance of boys and girls with braindamage! We are very grateful!!

May 31, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Beste Bert,

Ontzettend bedankt voor uw positieve review.

We zijn ontzettend blij om te horen dat Didier u en uw zoon heeft kunnen helpen zodat hij nog meer kon stralen tijdens zijn optreden.

Hopelijk mogen we u in de toekomst nog een keer van dienst zijn!

Team Wordans

Rated 5 out of 5 stars

Perfect service

Perfect service

June 2, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hello Blaza,

Thank you for the great review! We're thrilled to hear you had a positive experience with us. We look forward to seeing you again soon!

Best,
"

Rated 5 out of 5 stars

Christian was great and helped resolve…

Christian was great and helped resolve my problem within an hour.

June 2, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

"Hi Misty,

Thank you for your kind words! We're happy to hear our team was able to help you. We can't wait to welcome you back!

Warm regards,"

Rated 5 out of 5 stars

They were fairly quick to deliver my…

They were fairly quick to deliver my order. Once it arrived I noticed I was missing some items. I connected with a super helpful person named Christian through their customer service email. He was quick to send the remaining shirts that were missed. Much appreciated, Christian!! You are a true MVP we appreciate your time and attention to details.

May 29, 2025
Unprompted review
WORDANS logo

Reply from WORDANS

Hi Melissa,

Thank you for your kind words! We're happy to hear our team was able to help you. We can't wait to welcome you back!

Warm regards,

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