Fast to deliver, but extreem slow to assist. If you purchase items from them, please reconsider as they dont react to customer service at all. When yoy run into problems with items and like to return... See more
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Goedkope groothandelproducten voor iedereen. kwantumkortingen, geen minimum. koop voor te gekke groothandelprijzen.
Kabelweg 57, 11014BA, Amsterdam, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
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I have ordered products from Needen in Canada several times since I love the quality and the reliability in their delivery. Today I had trouble to login because I forgot the password. Michael from customer service helped me out quickly to resolve this and I could happily proceed with my order. All great!

Reply from WORDANS
Christian Sorted out my issue with right away. Simple and easy, will do more business with the company because of this.

Reply from WORDANS
At first I was worried that returns weren't automated and that I would have to speak to someone. However, Lorenzo made it a breeze. I appreciated that they were thorough and helpful. They asked for clarity to make sure they understood everything so they could quickly process my return. As someone that has had negative return experiences this one stood out.

Reply from WORDANS
Received good customer service from Christian .. helped out with an order that had some back ordered stuff. I waited to see if the rest of the order would show and it didn’t . Reached out and received a quick response and quick help from Christian who confirmed with the warehouse that the shirts were still back ordered . He solved my problem with a coupon for the amount of the missing shirts to we used on future orders from the site . Thank you again Christian for your prompt response and quick return!

Reply from WORDANS
Christian really did his best to make sure I got a solution asap. He is an invaluable resource in this company!

Reply from WORDANS
Had some problems with my order, but customer service did a great job.

Reply from WORDANS
I ordered 8 hoodies and I received them super fast, which was really impressive. Unfortunately, one item ended up being mis-sized (production error perhaps). I emailed customer service and got a quick response from Christian. He was clear about the information he needed. Once I sent him the info, he quickly responded to let me know that a replacement hoodie was on it's was, and that I could keep/donate the mis-sized one! How fantastic! I am 100% satisfied with my experience.

Reply from WORDANS
I’ve always had a great experience, and if you have any problems, all you have to do is contact them and they take care of it. Christian was amazing. It definitely helping me take care of my minor problem. Definitely a company to trust with your merchandise purchasing.

Reply from WORDANS
Just spoke with Christian in regards to an issue with my email. He was so kind and was able to solve my problem within minutes. Wonderful service!

Reply from WORDANS
I placed an order for a ton of shirts and after a few days, I realized one of my shirts were missing. I immediately contact customer service. Christian replied to my email in less than a day and told me that I would be getting a replacement for my missing order. Great guy, easy to talk with, and was very helpful. To conclude, the service here was amazing, and at the end of the day, I get to have high quality shirts for the cheapest price.

Reply from WORDANS
Christian was very helpful and had excellent communication.

Reply from WORDANS
There was a small problem with delivery (my mistake), but Christian was very helpful to resolve it.

Reply from WORDANS
Didier has helped me very well with de problems i had with delivering.

Reply from WORDANS
Great service from Nicolas, always very responsive and helpful.

Reply from WORDANS
I had a concern about my package, when I called Christian answered my call and assisted me about my package and let me know the reason for it. Great service!

Reply from WORDANS
Didier helped us fantastic! Because of him our son got his shirt in time to act in a performance of boys and girls with braindamage! We are very grateful!!

Reply from WORDANS
Christian was great and helped resolve my problem within an hour.

Reply from WORDANS
They were fairly quick to deliver my order. Once it arrived I noticed I was missing some items. I connected with a super helpful person named Christian through their customer service email. He was quick to send the remaining shirts that were missed. Much appreciated, Christian!! You are a true MVP we appreciate your time and attention to details.

Reply from WORDANS
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