Fast to deliver, but extreem slow to assist. If you purchase items from them, please reconsider as they dont react to customer service at all. When yoy run into problems with items and like to return... See more
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Goedkope groothandelproducten voor iedereen. kwantumkortingen, geen minimum. koop voor te gekke groothandelprijzen.
Kabelweg 57, 11014BA, Amsterdam, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 week
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Ordered a lot from Wordans in the past. They shined in delivery time. My previous order has already arrived with long delays. My current order is also not getting shipped and I am not getting replies to my mails. Very badly disappointed.

Reply from WORDANS
I am having issues reviving any information on an order that was placed. It is said that it should have delivered already but the updates only say in processing. I cannot get through via phone as the number is non working and they haven’t been responsive via email either. This is very disappointing as we need the order for an upcoming event.
Order #W6015795

Reply from WORDANS
Was all ready to check out a €40 euro order, until I saw I was about to be charged another €30 just for delivery! Unbelievable.

Reply from WORDANS
Excellent and quick service. Initially I placed an order but changed my mind on colours. Christian was quick to respond to my request for a refund.
I received my new order within a few days and very happy with the quality!

Reply from WORDANS
Great product quick delivery and the customer services is perfect. I was talking with Christian he was very polite and very responsive

Reply from WORDANS
My problem was solved right away. After being stressed out about purolator giving me the run around. Christian saved the day! And fixed the problem!

Reply from WORDANS
Christian was very helpful and fast helping me with my request.

Reply from WORDANS
Christian helped solve the problem quickly. Thank you so much!

Reply from WORDANS
Ordered 20 t-shirts 10 days ago. Still no information, nothing. When i click the link to follow my package it says it’s still in FR (france). While i’m in the Netherlands. That’s what it said on day one by the way. So no progress, no change. When I try to conctact, they have no phone number. Only e-mail. Been sending e-maile but never got an answer. I don’t recommend buying here. I want my t shirt or money. Anytime soon please.

Reply from WORDANS
Good customer service Christian did a great job helping getting my refund back.

Reply from WORDANS
About a month ago I ordered 7 dungarees, when I figured out they would be delivered later than they indicated. I immediately sent a return request (112889 / W5986718), I got a conformation mail saying I would be answered within 48 hours. But instead I waited for about a week. 03-03-2025 I got a reaction they would request the return label. While writing this it is the 17th of march. I wonder if I will be able to return this order or if I just lost my money..

Reply from WORDANS

Reply from WORDANS
Website said shipped in 24hours, I am still waiting 14 days later. I don't what 24 hours is in Wordan time?
If you want your order fast don't order here!!!!
Christian who helped me was very helpful with my concern.

Reply from WORDANS
I made an order for my small business. The shipping came missing one item, however Christian from customer service was quick to resolve the issue and send out the missing item.

Reply from WORDANS
Christian replied to my messages very quickly and tried to resolve an order problem of my own making. Even though I had made a stupid mistake and then sent them multiple panicked emails, he replied promptly to all of them, was very professional, and did his best to resolve the problem. A++

Reply from WORDANS
I ordered 9 T-shirts to use for the birthday party of my daughter. It was sent out for delivery more than 15 days later, so it was way too late for the party. I emailed to ask when it would be sent and I tried to call. I never received ANY response. I am so disappointed in this company, it is very unprofessional and rude. I wasted my money, as I had to order shirts elsewhere to have something in time. DON'T ORDER HERE!!

Reply from WORDANS
I received the wrong item but Christian assisted me with sending the right item.

Reply from WORDANS
Ross has responded to 2 of my situations now. I found him very professional, well written, and provided a quick and efficient resolve both times. I was very impressed with the overall experience.
Excellent service and excellent product no critics only thanks for wordan to existe as it is thank you so much Christian customers service is the best

Reply from WORDANS
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