Wordsharp Editing and Proofreading Reviews 56

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

This company provides excellent editing services. I used them for my doctoral dissertation and received a great, timely service as a very reasonable price! My editor worked with me to ensure that all... See more

Company replied

Rated 5 out of 5 stars

Wordsharp.net edited my thesis as well as my book. They are fast and reliable. They were recommended to me by a colleague and I am very happy with their work. They took the time to comment and give su... See more

Company replied

Rated 5 out of 5 stars

I used Wordsharp for editing and proofing of my dissertation. Reasonably priced and great turn around. The price included revisions through submission - no matter how many times it goes back. I've... See more

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Rated 5 out of 5 stars

Five stars and more. I received more than general proofreading from the skilled copy-editor and wordsharp team. I have now self-published three mystery novels. Having experienced issues in the past... See more

Company replied

Company details

  1. Educational Institution
  2. Association or Organization
  3. Business to Business Service

Information provided by various external sources

DISSERTATION - BOOK - THESIS - CITATION STYLE - BUSINESS - EBOOK - ESL


Contact info

4.8

Excellent

TrustScore 5 out of 5

56 reviews

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Rated 1 out of 5 stars

I was very disappointed with Wordsharp

Update:
I never said I did not have another editor to look at my document. I did say I did not have time to look at the document myself. It should not matter how many errors were in the document I paid you for a service. Just because you included some free things does not mean the job I paid you to do should not be correct. I understand if the mistake was at the end of the document but the beginning of the document in the dedication is ridiculous. Yes I am angry not because of this mistake but because this person Dr. Dan has attacked my character several times. I did not want a refund I just simply shared my experience with this company which is my right. A simple apology would have solved this problem but instead my character was attacked. Also I am not a male I am a female.

Trustpilot please do not remove my comment nothing was corrected with this issues!!!

That is my school email address so it is spelled the way the school put it in the system. The way I spell my name is correct. Thank you so much for paying attention to the spelling of my name you are so helpful!

Original post:

I was very disappointed with Wordsharp. I paid for editing and proofreading but when the document was returned there were still errors within the document. My tables were a complete mess numbers in the tables were not lined up correctly like they were when I sent the document to them (they put the document in APA format without my approval and I did not pay for APA formatting). I was told I would receive the document before May 2nd or on May 2nd when I emailed the company on April 29, 2019. On May 2nd I still had not received my document so I emailed the company and was told the document was sent on the April 30th. I know for a fact I did not receive an email from them because I was checking my email just about every hour on the hour because of my deadline. I feel like this was a rush job and who ever did the editing and proofreading did not take their time to read the document. Another editor found mistakes in the dedication page which is one of the first pages. I feel as if this was a complete waste of money.

So after I wrote this review I recieved an email from Dr. Dan that works with this company. Basely everything was my fault and not the company's fault. I explained to Dr. Dan that I did not pay for the company to format my document I only paid for proofreading and editing. I told Dr. Dan I did not have a problem with the company taking the time out to format my document but the services I paid for should have been correct. The mistake the company made had nothing to do with  understaning noncount nouns or plural versus singular in a complex sentence. The mistake was just simply not reading or paying attention. The word for was used instead of from.

After numerous emails about this issue Dan sends a final email stating that WordSharp does not guarantee that proofreading or editing are perfect and error free. WordSharp is not obligated to refund the cost of the service in the case of an edited, proofread or formatted text being less than perfect. This wording has been on our website for over a decade. I assume you read the TOS before entering into this binding contract with us. When you made your payment, you agreed to our terms of service; the fact that you were entering into an agreement with us and the link is stated on the invoice. I've shown you that we met our obligations in our TOS.

To add more stress to a stressful time in life Dr. Dan basely called me a liar and put all the blame on everyone else but the company. At the end of the day I only paid for proofreading and editing so that should have been the only thing the company did and it should have been done right. It makes absolutely no sense to pay a company for its services if the company can not guarantee the document to be error free.

May 6, 2019
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Dominique eventually thanked us for doing a citation summary free. She now knows we formatted her tables according to APA (at no cost) and we sent her dissertation to her on time. Dominique wrote to us, "I only found that mistake in the first few pages of the document but I have not had time to go through the entire document." She was gracious enough to say she made the mistake; however, she stated she only found one issue; she did not have another editor look at her dissertation as she had claimed in her review. Because those statements were false, we asked Trustpilot to remove the review, Dominique mentioned writing her dissertation was stressful and we know that sometimes a student takes that out on us. We accept that and do whatever we can to help students. Perfection is not something we can offer; it is a realm that only belongs to God. We actually state on our website that a document may not be perfect when we return it (https://www.wordsharp.net/error-rates.html). For example, Dominique's dissertation has 84,357 characters in it. If we get a one-star review because there is one error left after making 2611 alterations, then so be it. God bless, Dominique. We wish you all the best. :-)

P.S. Dominique, if you read this, in your dissertation front matter, you have your name spelled differently than what you've written here. Make sure it's written on your dissertation the same way you are registered at your school. Let us know when you graduate; we love to hear from our students. :-)

Rated 5 out of 5 stars

I got my dissertation proofed and…

I got my dissertation proofed and edited in APA style from these guys. The work was done right. It was fast and complete. I had no hassles. I recommend working with WordSharp.

March 25, 2018
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Thanks, Patrick. We specialize in hassle-free editing.

WordSharp Editing and Proofreading
https://www.wordsharp.net/dissertation-editing.html

Rated 5 out of 5 stars

WordSharp was fast

WordSharp was fast, easy and very honest. I got what I paid for. I have no complaints. They were pleasant and easy to work with.

March 23, 2018
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Thank you, Alice. We pride ourselves on being honest. We're glad you found us easy to work with and pleasant too.

WordSharp Editing and Proofreading
https://www.wordsharp.net/thesis-editing.html

Rated 1 out of 5 stars

I can not recommend Wordsharp

I can not recommend Wordsharp. The performance level is shallow, my work was proofread in a very sloppy and superficial way. There are still numerous orthographic errors, the list of abbreviations was apparently not considered at all, and the same mistakes were sometimes corrected and sometimes not. Also, the times were not considered at all. Unfortunately, editing only took place to a limited extent. As a non-native speaker, I expected a much more in-depth service.

Also, attempts were made to collect money for the same service more than once. After I complained, the company stopped responding. Very unprofessional. I can only advise against working with this company. Not when it comes to something as important as graduating.

I am very surprised at the extremely positive comments so far.

March 23, 2018
Unprompted review
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Reply from Wordsharp Editing and Proofreading

We have determined that this is a fake review. We are pleased to say that TrustPilot has deleted one copy of this review and we expect them to delete this copy soon.

We asked for this review to be removed because we have no record of working with a "Ben" during that period. and more importantly, this person has written two reviews with the exact same wording under two different profiles, which is dishonest and a violation of TrustPilot policy.

WordSharp Editing and Proofreading
https://www.wordsharp.net

Rated 5 out of 5 stars

Excellent editing and customer service!

I was very overwhelmed with the process of choosing an editor but I picked Wordsharp for the services they offered. I was rewarded with not only excellent and efficient service but kind and encouraging customer service! Thanks Dan!

April 28, 2017
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Heather, thank you for the supportive review.

WordSharp Editing and Proofreading
https://www.wordsharp.net

Rated 5 out of 5 stars

Wordsharp.net earned my complete trust...

When it comes to editing for me there is not other than Wordsharp.net. I've had the pleasure of working with Dan for a number of years (I believe 8 years!) on sophisticated homeland security (non-classified) documents, documents for my college along with personal documents. Dan is always ahead of schedule and that earns trust, frankly something not often found. I know when I send Dan a document I get it back professionally edited and moreover with sound recommendations for document improvements.
It's a pleasure to do business with Dan and crew at Wordsharp. If I write any more here I'll have to send to Dan for editing...I'd give six stars if available. Thank you Wordsharp!

April 28, 2017
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Thank you, Dan.

The WordSharp Team
https://www.wordsharp.net/index.html

Rated 5 out of 5 stars

I passed my oral defense April 13

I passed my oral defense April 13, 2017. I needed to have my dissertation professionally edited NLT April 20, 2017 so that I would be able to get all necessary tasks completed before April 26, 2017 to be able to graduate June 17, 2017. I picked three different editors and waited to hear back from someone who could meet my deadline. All three editors responded back; but I felt that Wordsharp.net would be the best editor for me. And I have to say that I am so glad that I chose Wordsharp.net. Not only did Dr. Dan meet my deadline. He met my deadline before my actual deadline. He had my edited dissertation back to me by April 18, 2017. The service that is provided is excellent. The corrections/suggestions/recommendations were on point. Not only that...Dr. Dan is professional, kind and he wants to present the best product for his clients. I recommend this company to anyone who is seeking editing services and it being done right! You will not be disappointed.
Dr. Reva L. Israel

April 20, 2017
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Dr. Reva, you're the best!

WordSharp Editing and Proofreading
https://www.wordsharp.net/dissertation-editing.html

Rated 5 out of 5 stars

Great services. Fast and reliable.

Wordsharp.net edited my thesis as well as my book. They are fast and reliable. They were recommended to me by a colleague and I am very happy with their work. They took the time to comment and give suggestions, even pointed me toward new research. Couldn’t be happier with their extensive knowledge and support. And their competitive pricing of course. The editors recommended by my school were much more expensive.

June 24, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Dr. Bea, thank you so much.

WordSharp Editing and Proofreading
https://www.wordsharp.net/thesis-editing.html

Rated 5 out of 5 stars

Great job WordSharp :)

I just got confirmation of acceptance of my manuscript from a publisher. I’m so excited! WordSharp did a great job!!! Yeah!

June 8, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Congratulations on being published! That's fantastic.

WordSharp Editing and Proofreading
https://www.wordsharp.net/novel-editing-proofreading-book-manuscript.html

Rated 5 out of 5 stars

Very useful feedback

I'm very pleased with the results. I like all of the feedback and reassurance they give. They're really encouraging in what they write and so friendly when I emailed them

June 8, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Hi,

Let us know who you are so we can thank you personally.

WordSharp Editing and Proofreading
https://www.wordsharp.net

Rated 5 out of 5 stars

Quality Work & Economical Pricing

I have written 11 books and WordSharp has edited 9 of them. I love the relationship I have with WordSharp, I can always depend on them helping me with my books or last minute blog articles. They are simply great, I highly recommend their services....

June 3, 2016
Unprompted review
Rated 5 out of 5 stars

Good editors

I really appreciate what they did for my book. I'm very with all the suggestions, comments and corrections. great stuff. Good service with excellence, great skill and professionalism. I have nothing but praise.

June 1, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Thank you, Elizabeth. It was a pleasure working for you.

The WordSharp Team
https://www.wordsharp.net

Rated 5 out of 5 stars

Now my Goal has been accomplished!

Thanks for your timely responses throughout this process!

May 31, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Hi Ashalah,

Thanks for the praise. We strive to respond as quickly as possible and it's so nice to be recognized for it.

The WordSharp Team
https://www.wordsharp.net

Rated 5 out of 5 stars

Dissertation Feedback

I was provided with an outstanding service and all within a timely manner. My dissertation was about 160 pages and I'd received a full detail review back within a couple of days. My dissertation chair stated that the review I'd received has been the best she ever seen and although she could not endorse any editor, I can and will.

May 25, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Thank you, Alfreda. We can't always return a dissertation in two days but we try to keep our turnaround time to just a few business days. It's getting harder; we are so busy these days!

The WordSharp Team
https://www.wordsharp.net/dissertation-editing.html

Rated 5 out of 5 stars

Expert Editor

My editor did a great job on my book. I was grateful for all the comments, suggestions and corrections they gave. It's polished and flows so much better for when I find a publisher. I was really pleased with how quickly it was completed. I appreciated them for placing themselves in my shoes.

May 15, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Hi Dale,

We'll walk in your shoes anytime.

The WordSharp Team
https://www.wordsharp.net/novel-editing-proofreading-book-manuscript.html

Rated 5 out of 5 stars

great service:)

I came to know about their services from my friend. I was really in need of a good ebook proofreaders. I contacted with then and the services provided by them was very satisfactory. They did an outstanding job for me. I am really satisfied with their services.

May 2, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Wade, thank you so much. We really like formatting and editing Kindle books. We know many people love the look and feel of a print book, and we know others like the advantages of e-readers.

The WordSharp Team
https://www.wordsharp.net/novel-editing-proofreading-book-manuscript.html

Rated 5 out of 5 stars

I can't trust myself to proof everything!

These are the pros you call on to get it done. They even help with publishing eBooks, which my company does. Great people.

April 27, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Sterling, thank you so much. We're always here for you. Spell checkers find a lot of things but nothing substitutes for a real person reading and commenting on your work. Thank you again.

The WordSharp Team
https://www.wordsharp.net

Rated 5 out of 5 stars

Dissertation Editing With No Stress

My dissertation has been delivered to my committee~~ yippee!! Never could have been done without your great assistance!!! I look forward to using your service throughout this entire dissertation process :) Have a nice evening, I'm going to celebrate... Thank you, thank you, thank you

April 27, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Ben,

Writing a doctoral dissertation is stressful enough. Having a trained editor puts the polish on an already stunning dissertation.

Chelsea from the WordSharp team
https://www.wordsharp.net/dissertation-editing.html

Rated 5 out of 5 stars

Wordsharp is a service I highly recommend!

There’s no doubt about it (now I know), preparing and writing a dissertation is very stressful. I know my future professional success depends on presenting a flawless, comprehensive, and well-written thesis. When it came to finding the right editor, I chose WordSharp. It is a choice that I can highly recommend! My editor did an outstanding job of helping me clear up the areas of concern that I had. I am now working on chapters 4 and 5 of my dissertation and once my writing is completed, I will turn those chapters over to WordSharp with the assurance that the end result will not only meet my standards, but will exceed them. Thank you WordSharp. You are a lifesaver! :)

April 23, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Anne,

Thank you for the glowing review. Dissertation editing is our forte.

The WordSharp Team
https://www.wordsharp.net/dissertation-editing.html

Rated 5 out of 5 stars

AWESOME experience!

Great customer service, affordable, quick turnaround time and an AWESOME end product. Willingly completed simple revisions. WordSharp ensured that I was in compliance with Argosy University and APA guidelines. Thank you so much for helping me to achieve my educational goals! :)

April 21, 2016
Unprompted review
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Reply from Wordsharp Editing and Proofreading

Dr. Tate,

We were happy to help. We worked for over 300 students at Argosy and we were so sad for students when they announced they were closing. We're happy to report that we've worked with several former Argosy students since then who were able to finish their degrees because other schools stepped up and accepted them to their programs, especially National Louis University.

The WordSharp Team
https://www.wordsharp.net/dissertation-editing.html

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