I strongy recommend the Wordtune app. My working life has been made much easier since I began subscribing. Struggles over presenting clear, unambiguous sentences are a thing of the past. It's a game c... See more
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I highly recommend the Wordtune app for anyone looking to improve their writing skills. This app has been a game changer for me in terms of creating clear, concise, and engaging content. The suggestio... See more
Company replied
Word Tune is a scam! It is impossible to cancel your subscription. They pretend that canceling is easy, but in fact there is no way that I can find to do this. I disputed their $83 charge with my... See more
Company replied
Life-Changing Tool and Unmatched Support! I cannot fully express how grateful I am for Wordtune. To say this tool changed my life is an understatement—I genuinely cannot live without it now. It has co... See more
Company replied
Company details
Written by the company
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
Contact info
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, Israel
- help@wordtune.com
- wordtune.com
4.1
Great
574 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 24 hours
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Outraged--Imposible to Cancel
Similar to another user, I am unable to cancel my son's Wordtune account because his email changed. He no longer has access to the email he used with his Wordtune account and therefore is unable to sign-in to cancel (WordTune sends a two-factor code to that original email). We are being charged $24.99 a month--a rate that is not even on their current rate card (the current "unlimited" version is $9.99). My son graduated from high school in May of 2023. If I do not hear from WordTune in the next 24 hours, I am calling the Attorney General. There is no number to call/no email to contact anyone. When I have worked with the AI assistant on the site, I do not receive an email in return.
April 23, 2025
Unprompted review
Reply from Wordtune
Hi Kathy!
Thank you for sharing your experience with us. We understand that this situation can be frustrating, and we apologize for that.
Kindly note that our plans are recurring, which means they auto-renew at the end of each billing cycle. This is also stated in our Terms of Use (https://www.wordtune.com/terms-of-use) to ensure our users are informed. In addition to this, users always have the option to cancel their subscription through their account page to stop the auto-renewal of their subscription. You may check out this article to know how: https://support.wordtune.com/en/articles/5304438-how-to-cancel-my-wordtune-plus-or-unlimited-subscription
We've received your email request, and one of our specialists has sent you a response to help with your request. Please check your main inbox/spam folder. The email is from help@wordtune.com. Looking forward to resolving the issue with you.
Very nice tool that supported me a lot…
Very nice tool that supported me a lot in my day to day
and very trust and good support teams and very enjoyed to use it
April 20, 2025
Unprompted review
Reply from Wordtune
Hi there!
Thank you so much for your positive feedback! We're thrilled to hear that Wordtune has been helpful to you. It's wonderful to know that you had a great experience with our support experts. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Know that we're always here for you! If you have further questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Happy writing!
I'm very grateful for the prompt…
I'm very grateful for the prompt assistance and advice provided.
April 14, 2025
Unprompted review
Reply from Wordtune
Hi Rose,
Your feedback is greatly appreciated. It’s our pleasure to hear that Wordtune was able to assist you and help you achieve your goals. That's what we're here for! If you have any further questions or feedback please feel free to reach out at help@wordtune.com
Happy writing!
Got a subscription back in October 2024…
Got a subscription back in October 2024 for one year of unlimited access to features. Changed my email address- alerted them as you cannot just log in and update details. 2 weeks later and past the deadline for an important document due, I am still not able to use my own subscription. There clearly is no simple way to simply edit me email, so now I have no access. I contacted them no less than 15 times pleading for them to help, sent through screenshots, did all the troubleshooting ete. Needed to use the program, so got on the 3 day trial and now they have charged me AGAIN, even though they assured me they cancelled the credit card and this would not happen. Have "cleared my caches, logged out and back in" etc etc and still not able to access my account. Just completely incompetent that they cannot update an email address without cancelling one's account and unable to re-instate. They are now breaking the law as they have my money for a service I cannot use. Taking this further.
April 16, 2025
Unprompted review
Reply from Wordtune
Hi Chris,
I apologize for the frustration and inconvenience you've experienced. I completely understand how stressful this must be. You've made every effort to resolve this, and I’m truly sorry you haven’t received the support you needed.
To move forward, we just need a few details to help us locate and confirm your Wordtune account. Once we receive that, we’ll follow up with you via email. If you’ve already reached out, please keep an eye out for a message from help@wordtune.com—it should be arriving shortly.
Thank you again for your patience and understanding. We’re looking forward to getting this sorted for you soon. 🙏🏼
Miss old layout
I miss the old layout :( it was so simple and easy on the eyes. The new layout looks bad. I understand they had to modernize it but this wasn’t the way to do it. I’ve been using the wordtune app since 2023 so it’s a shame to see the layout change for the worst. And I’m not the only one who doesn’t like it, I’ve seen a couple of people in the reviews expressing their distaste for the new layout as well.
April 15, 2025
Unprompted review
Reply from Wordtune
Hi there!
Thanks so much for sharing with us your feedback. Your feedback is invaluable to us, as it helps us identify areas for improvement. We appreciate your contribution in helping us deliver a better experience for all our users.
We'd love to know more on how we can improve our UI. With that, please don't hesitate to reach out to us through: help@wordtune.com. We're excited to hear about your thoughts.
We look forward to hearing from you.
Great experience so far
Great experience so far! It really helps with finding different ways to word things. Any issues are also very quickly resolved using the help center!
April 13, 2025
Unprompted review
Reply from Wordtune
Hi Esther,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that Wordtune has helped you improve your writing and that any issues were resolved quickly, that’s exactly what we aim for!
If you ever need further assistance or have more feedback, please feel free to reach out to us at help@wordtune.com.
Wishing you all the best with your writing!
Wordtune Support Team
Great experience in and out
Wordtune is a great tool to rewrite and recreate your text. Ai tool is amazing you should try. I choose it over other and similar programs... service is great you can find people to talk to unlike others. Enjoy
March 28, 2025
Unprompted review
Reply from Wordtune
Hi Mira,
Thank you so much for taking the time to share such kind feedback! We're thrilled to hear that Wordtune has been a valuable tool for you, and we're glad you're enjoying the service. It means a lot to us that you've chosen Wordtune over other programs, your satisfaction is our top priority.
All feedback like yours helps us continue to improve and refine our services, and we're incredibly grateful for customers like you. We hope you stick with us for years to come and continue to enjoy everything we offer.
Have an amazing day!
Wordtune Support Team
Excellent services!
I am perfectly happy with the Wordtune company’s excellent services. I have used this tool for about three years now. It does wonders for your writing when you look for the right word or expression, but as a non-native English speaker, you struggle to find them. In a way, this tool is like having an experienced teacher close by all the time. It gives me confidence when I draft something in English. It is truly a wonderful tool!
March 22, 2025
Unprompted review
Reply from Wordtune
Hi Ghanshyam!
We're thrilled to hear how Wordtune has been helping you with your writing—it’s exactly why we do what we do! Your kind words mean so much to us.
We’re grateful to have you as part of our community and hope you stick with us for years to come!
Please know that we’re always here for you. If you ever have any questions or concerns, don’t hesitate to reach out to us at help@wordtune.com.
Once again, thank you for your positive feedback. Have a great day!
Wordtune Support Team
Wordtune is a great service
Wordtune is a great service. It enabled me to write more efficiently and offers several choices to better get your point across. The customer service is great too. I highly recommend this product.
March 18, 2025
Unprompted review
Reply from Wordtune
Hi Cathy,
Thanks so much for your positive feedback. We love hearing from our users on how Wordtune helps them with their writing. Thank you for putting a smile on our faces.
Happy writing!
I love this product
I love this product. I've been using it for about 3 years, and every year, it gets better and better. The customer service team is fantastic, too.
March 9, 2025
Unprompted review
Reply from Wordtune
Hi Laura!
Thank you for taking the time to write us a feedback. We take pride in providing exceptional quality and ensuring that our customers have a seamless and enjoyable experience. It is through feedback like yours that we are able to continuously improve our product. Your input is invaluable, and we are grateful for your support.
Please know that we are always here to assist you and address any concerns or questions you may have. Our dedicated team is committed to providing excellent service and ensuring that you have a positive experience with us.
Once again, thank you for your positive feedback. Have a great day!
Wordtune to the Rescue!
I recently had a technical issue with Wordtune when I couldn't log in. The reason this was frustrating is I use Wordtune for hours each day. Within hours, they responded, and the issue was quickly dissolved. They have since followed up to make sure everything is working. The reason I was frustrated when it wasn't working is that Wordtune is a great resource, it's like having an editor on call 24/7!
February 24, 2025
Unprompted review
Reply from Wordtune
Hi Jeb,
Thank you for taking the time to write us a feedback. We take pride in providing exceptional quality and ensuring that our customers have a seamless and enjoyable experience. It is through feedback like yours that we are able to continuously improve our product. Your input is invaluable, and we are grateful for your support.
Please know that we are always here to assist you and address any concerns or questions you may have. Our dedicated team is committed to providing excellent service and ensuring that you have a positive experience with us.
Once again, thank you for your positive feedback. Have a great day!
Professional, Prompt, Friendly & Reassuring!
Professional, Prompt, Friendly & Reassuring!
Wordtune has been an invaluable companion in elevating the clearness and speed of my writing.
The intuitive suggestions and seamless user experience have truly set this tool apart.
Despite choosing to cancel my subscription to streamline expenses, the level of customer service was outstanding, with a swift and thoughtful response to my needs. The team handled my cancellation and refund efficiently. I am truly impressed and grateful for the positive experience and generous future discount offer. Though I'm leaving for now, Wordtune's impact on my work has been profound. Highly recommended to anyone looking to elevate their writing.
February 17, 2025
Unprompted review
Reply from Wordtune
Hi Marina!
Thank you for taking the time to write us a feedback. We take pride in providing exceptional quality and ensuring that our customers have a seamless and enjoyable experience. It is through feedback like yours that we are able to continuously improve our product. Your input is invaluable, and we are grateful for your support.
Please know that we are always here to assist you and address any concerns or questions you may have. Our dedicated team is committed to providing excellent service and ensuring that you have a positive experience with us.
Once again, thank you for your positive feedback. Have a great day!
Super quick to respond
Super quick to respond. Reached out in person (via email) to make sure what I needed and wanted was met. Highly recommended.
February 12, 2025
Unprompted review
Reply from Wordtune
Hi there,
Thanks so much for your positive feedback. We love hearing from our users on how Wordtune helps them with their writing. Thank you for putting a smile on our faces.
Happy writing!
Do NOT subscribe to Wordtune
Similar to recent posts, though I cancelled my subscription in advance of renewal, I am receiving emails about further payments. Seeking clarification is pointless; they will try everything to lure you to continue payments. Their responses avoid answering a direct question regarding cancelled subscriptions. Regardless of the usefulness of this product, Do NOT subscribe to it.
February 4, 2025
Unprompted review
Reply from Wordtune
Hi Pat,
Thank you for sharing your feedback, and I’m really sorry to hear about the confusion surrounding your cancellation. We completely understand how frustrating this must be. Our goal is to provide clear and transparent service, so I apologize if our communication fell short.
Upon checking, I see that your ticket is already being handled by one of our Support Experts. We’ll reach out to you within 12-24 hours to assist with resolving this issue.
We appreciate your patience and understanding, and we’re here to help make things right.
Charged even though I cancelled and…
Charged even though I cancelled and refused to refund. I have disputed the charge with my bank and hope they will fix it. I will never use WordTune again! Now I am out almost $120 for something I did not even want!
January 27, 2025
Unprompted review
Reply from Wordtune
Hi Ashley,
We're truly sorry for any inconvenience you've experienced. Our aim is to provide excellent customer service, and we're committed to resolving this issue promptly.
In line with that, we're requesting a few details from you to locate and confirm your Wordtune account. Once we have this information, we'll contact you via email. If you've already contacted us, please keep an eye out for our response from help@wordtune.com.
Thank you for your patience. We hope to resolve this soon. 🙏🏼
100% Scam - WordTune relies on fraudulent practices.
This company is a pure scam. Save your time and money. There is no way this company should be allowed to continue its operations today.
I started on a three day trial and cancelled the subscription with them on the FIRST day of my free trial. Despite that I was charged with USD 119.88 for yearly membership. The company gives you an option to cancel your subscription, however your billing remains active regardless of your ‘cancellation’ (YES, you read that right !!!)
Useless chat Bot and customer service and by the way the majority of the 5-star reviews are fake. Even 1-star rating is too much for these fraudsters.
I will be disputing this with my bank and all the negative reviews here is to serve as a proof that so many people got trapped in the same way. Need to find who the regulator is so they can shut this business ASAP.
PLEASE DO NOT EVER SHARE YOUR CARD DETAILS WITH THESE GUYS!!! THEY WILL CONTINUE CHARGING YOU FOR LIFE…
November 21, 2024
Unprompted review
Reply from Wordtune
Hi Maria,
Please accept our sincere apologies for any inconvenience. Our goal is to deliver great customer service and as part of that goal, we want to make sure this will be resolved as soon as possible.
In line with that, we're requesting few details from you to locate and confirm your Wordtune account. Once we have this, we'll reach out via email. If you have already reached out prior to this, kindly keep an eye for our response from help@wordtune.com.
Hoping to have this resolved soon. 🙏🏼
Outstanding Writing Support Tool – Highly Recommend!
Wordtune has been an invaluable companion in enhancing my writing clarity and efficiency. The intuitive suggestions and seamless user experience have truly set this tool apart.
I’m only leaving because my new position no longer requires extensive writing support, but I am incredibly grateful for how Wordtune helped elevate my work.
Thank you, Wordtune team, for such a fantastic product! Highly recommended to anyone looking to improve their writing! 5 stars!
December 30, 2024
Unprompted review
Reply from Wordtune
Hi,
Thank you for your positive feedback. Wordtune appreciates your kind words and is glad to hear you had a positive experience.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Hope you have a great day! Happy writing.
Reply from Wordtune
Hi Mo,
Thank you for your positive feedback. Wordtune appreciates your kind words and is glad to hear you had a positive experience.
Your feedback serves as a motivation for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Hope you have a great day! Happy writing.
I signed up on Black Friday for 40% off…
I signed up on Black Friday for 40% off a yearly subscription. The subscription came out of my account after the automatic three-day trial so I was billed after Black Friday, which meant that I was charged the full price. This is false advertising. I have tried to contact Wordtune but I am still waiting for their support team to respond. I await a refund for the discounted amount.
Since I wrote this review, Wordtune has resolved the issue, and I had a positive experience with their team.
November 29, 2024
Unprompted review
Reply from Wordtune
Hi Christine,
Thank you so much for bringing this to our attention. We're sorry that you came across this issue while using our product. We understand that this situation can be frustrating, and we apologize for that.
We hope you will allow us to make things right with you, and to help you have a smoother Wordtune experience. Please let us help you by sending us an email at: help@wordtune.com or you may provide your email address here so that we can take a look at your email request and help resolve your issue right away.
Our team would gladly look into it. We hope to hear from you soon!
Wordtune has been an amazing tool.
December 4, 2024
Unprompted review
Reply from Wordtune
Hi Nancy!
Thank you for your positive feedback! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our product/service. Your satisfaction is our top priority, and it is truly rewarding to know that we were able to meet your expectations.
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have. We're always here.
Happy writing!
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