The Updates/commenting system is just rubbish. Why can't we simply see the most recent comment/update at the top of every Project? Why do we have to scroll down through the conversations to GUESS wh... See more
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See what reviewers are saying
UI is a struggle for new users. The tool is designed for project managers, people who understand or who have had formal training in project management. The deal is, the majority of users aren't. Th... See more
For the most part, Workfront is pretty easy to use. It works well for waterfall projects. Customization is highly flexible (almost TOO customizable)! The reason I gave it 3 stars vs higher marks is... See more
Workfront has a lot of great features and many ways to accomplish your company goals. That's a benefit but also can be a crutch when working with multiple people across many different states. The impl... See more
Company replied
Inadequate User Experience interface …
Inadequate User Experience interface and lack of many standard options to make the use of Workfront more convenient for the daily repetitive tasks.
October 5, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback as it helps us improve our ability to provide the best possible experience for our customers.
We're sorry your experience was not what you expected and we'd like to do what we can to make it right. I will be forwarding your message to the appropriate team within Workfront so they can follow up with you. Please feel free to reach out to the Workfront Customer Care team with any other concerns you may have. They can be reached at 844.306.4357.
Great Overall
Great product and focus on continual development is just as awesome.
October 5, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Very good product
Overall, a very good product! We wish the Agile functionality was a little more seamless and user friendly. We love the ability to combine project work and other work together, and the request forms are a big hit at our organization.
July 14, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
3 1/2 stars - quick breakdown
Data Capture is a 4 - custom forms are not abstracted from core objects
Navigation is a 5 -
Performance is a 4 - system still hangs due to reporting overhead & large object models that need to be loaded
Data Viewing is a 3 - inability to set default views, filters, groups for projects. Further, the 100 record default for views cannot be overridden by admins or power users (forcing multiple click throughs)
Reporting is a 3 - still relying on materialized views, which create performance lags on system and have limited capability (need 3rd party solution tied to an ETL that can perform basic data management, advanced reporting and analytics
Security is a 4 - should not have to pay extra for encryption. Same security model should be applied to all objects.
Document Management is a 3 - restricted capabilities compared to basic ECMs, inability to attribute documents and build shared folder structures
Notification is a 3 - use of links in messages is problematic, can't create draft templates and tailor notifications
Resource Allocation is a 4 - tools are not consistent in assessing utilization across the system and dashboards / reports can't be sent out to managers for their staffs
Ability to influence product direction is limited
July 11, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
can learn on line and post news for …
can learn on line and post news for team members
July 6, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Workfront has revolutionized the way our in house maketing and design unit does business!
Workfront has revolutionized the way our in-house marketing and design unit does business. Our clients now have total transparency and can see and communicate with the creative team on their project and are able to provide feedback easily and in "real-time."
Workfront is a sophisticated communication HUB where all creative activity and time spent on a project, communication between client and department and creative team members live in a single location. We no longer have to "collect" hard copies of anything, including client proofing feedback or general correspondence related to the project and add them to the project jacket. With Workfront, it all lives electronically in one place and can be easily accessed anytime. Even when a creative team member leaves the organization, we still have all the correspondence and activity of that member as it pertained to the project.
For the creative team and project managers, Workfront allows us to easily create and generate reports that demonstrate our value to the division and the entire organization, measure the success of our KPI's, and prove our ROI.
June 26, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
WorkFront is the best project …
WorkFront is the best project management tool I've used in my 20 plus years in business.
June 26, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
As a new PMP, I find Workfront to be a great tool
Great tool. As a new PMP, I find Workfront invaluable for meeting my needs to align PMI methodology with managing projects. Managing risks, issues, and the schedule all together effortlessly while at the same time being a central repository for any and all project artifacts. Again, great tool.
June 26, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Great project management tool!
June 23, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Above average project management …
Above average project management features.
June 22, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
WorkFront allows us to bring visibility …
WorkFront allows us to bring visibility across all department projects. This allows our Governance Team to really focus on whether or not a project aligns with the companies strategic goals. The reporting features allow the team to see current status, health, issues and late tasks on a project. The use of project templates let's us set a standard resulting in fewer missed tasks related to compliance, marketing and project closure.
June 20, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
We have been very pleased with …
We have been very pleased with Workfront. They have been very attentive to our needs. When there are issues we can talk to someone and they respond fast. They are also asking us for our opinion on upcoming features. I really feel they are listening to us as a customer.
June 19, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Enjoying the platform
Our team is still excited about WorkFront even after implementation. We are currently evaluating the agile pieces to consider moving over from Jira.
June 19, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Very good but sometimes a little buggy
Very good but sometimes a little buggy. Very helpful overall.
June 16, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Good software.
June 14, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Great product that manage workflows and …
Great product that manage workflows and supports change management processes. I do think it could benefit for more project management depth to support larger projects.
June 13, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Great company to work with.
Their support team is helpful - they always do their best to answer our questions and improve functionality of the tool.
June 13, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Great tool; easy to setup and start using
Like any off-the-shelf tool, it will never fulfill 100% of your needs. Workfront comes close. We manage projects and service requests for our team in Workfront and it's been instrumental in providing reports for governance and structure for our team.
June 13, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
Best tool ever!
June 9, 2017
Unprompted review
Reply from Workfront
Thanks for taking the time to write a review. We appreciate customer feedback and we're glad to hear you're having a good experience! If you ever need any assistance and are not sure who to contact, please feel free to reach out to our Customer Care team at 844.306.4357. We appreciate your business!
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