Worktopinstallation Reviews 70

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Finding an affordable worktop installer to fit my Mirostone surfaces was challenging, but thankfully, Joe installed them brilliantly and with confidence. He was very knowledgeable, and friendly, and m... See more

Rated 5 out of 5 stars

I have been trying to get my Minerva worktops installed since March. Luckily for me, I found Joe on a search engine. I contacted him on Wednesday, and my counters were fitted by Saturday afternoon! H... See more

Rated 1 out of 5 stars

This guys charged us £500 cash to fit our encore work surfaces. thats one kitchen island and another 2m section of work surface as part of a cupboard run against one wall. Not only was this an enormou... See more

Rated 5 out of 5 stars

Mistral worktops and breakfast bar fitted. Long seamless joint on breakfast bar. Excellent work. Sink, drainer grooves and upstand also installed. Was apprehensive before the worktop was fitted, but n... See more

Company details

  1. Kitchen Remodeler
  2. Carpenter
  3. Contractor
  4. Handyman
  5. Stone Cutter
  6. Stonemason

Written by the company

WORKTOPINSTALLATION is The UK’s Premier Kitchen Worktop Fitters Providing Specialists Worktop Installers & Mitre Services Nationwide. Kitchen worktops made to measure by our on-site kitchen worktop specialists. We provide on-site solid surface, laminate and wooden kitchen worktop fitting services across most of the UK. We are a leading provider of local worktop fitter, kitchen worktop installations and kitchen worktop fitting services across most of the UK. We should be a first choice for installing or replacing any kitchen worktop. Our kitchen worktop installers install all laminate, wooden and solid surface kitchen worktops. Our competitive prices for joining kitchen worktops are probably the most competitive in the industry and our service second to none. WORKTOPINSTALLATION have a vast experience since the year 2000 in all materials and brands of kitchen worktops. Some popular brands of Compact laminate , Acrylic and solid surface kitchen worktops we install include Pietra , Minerva, Apollo Slabtech,Apollo Magna, Earthstone, Karonia, Mistral, Maia, Bushboard, Encore , Mirostone ,Quartz , Granite and many more…. All our kitchen worktop fitters are time served carpenters an, joiners with extensive knowledge in all aspects of fitting, cutting and joining a kitchen worktops. WORKTOPINSTALLATION are often approached by customers seeking knowledge and advice on how to install a kitchen or how to cut and mitre their kitchen worktops. Many of these clients soon realise the difficulty and frustration in fitting and mitring a kitchen worktop successfully. Firstly the high level of skill, then the high cost of professional equipment required to complete the job. For these reasons and for peace of mind most return to WORKTOPINSTALLATION for installing their new kitchen worktops. we provide a kitchen worktop vanity top joining and cutting service to the commercial, domestic houshold and trade sectors. we provide worktops installation in London Greater And Metropolitan, South East England,East Midlands, West Midlands,South West England,Yorkshire And The Humber,East England,North West England,North East England,North Wales,Mid Wales,Southern Wales A friendly hardworking & reliable carpenter ready for working in london and arround Uk. Workmanship is carried out to the highest standards, at very competitive prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and trustworthy worktop installer

Finding an affordable worktop installer to fit my Mirostone surfaces was challenging, but thankfully, Joe installed them brilliantly and with confidence. He was very knowledgeable, and friendly, and most importantly my surfaces looked great! I would highly recommend this company, five stars all the way!

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

What a team!

I have been trying to get my Minerva worktops installed since March. Luckily for me, I found Joe on a search engine. I contacted him on Wednesday, and my counters were fitted by Saturday afternoon! He and his team cheerfully dealt with small and big problems before setting out for a three hour drive home!
Thank you so much, Joe

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I recently had worktop installation come to my home to install new countertops in my kitchen, and I couldn't be happier with the results. From start to finish, the entire process was seamless and professional.

Firstly, the communication with the company was excellent. They were prompt in responding to my initial inquiry and were able to schedule a consultation at a time that was convenient for me. During the consultation, they took the time to listen to my needs and preferences, and provided valuable suggestions and recommendations based on their expertise.

The installation itself was done with great precision and attention to detail. The installers arrived on time and worked efficiently to ensure that the countertops were installed properly. They were respectful of my home, taking care to protect the surrounding areas and cleaning up after themselves once the job was complete.

The quality of the workmanship is outstanding. The countertops look absolutely stunning and have completely transformed the look of my kitchen. The installers paid close attention to every little detail, ensuring that the seams were seamless and the edges were perfectly finished.

Overall, I am extremely satisfied with the worktop installation and would highly recommend them to anyone in need of countertop installation. Their professionalism, expertise, and attention to detail are truly commendable. I will definitely be using their services again in the future.
Thank you Joe for you lovely work

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

We highly recommend…

We highly recommend worktopinstallation.
They fit our worktops with 4 seamless joins and everything is perfect.
Thank you Joe for the job done

July 19, 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Please read before committing to using this company. We needed an installer for our Mistral worktop and after looking online chose Joe, due to the reviews. We decided the negative ones were an exception. Firstly, unknown to us he is based in Eastbourne which is a four hour drive away from our location. The worktops were so heavy, Joe asked my husband to help him- if he hadn’t been there I don’t know what would have happened. I told Joe I’d read the installation instructions and how to finish the worktop, which he dismissed. To cut a long story short, at 9pm Joe had finished and we wanted him to leave. The kitchen was covered in dust and he said not to clear it up until all the dust had settled, so the following morning we cleaned up the horrendous mess to see the whole worktop was covered in swirl marks from the sander and it’s chipped. The join on the upstands is really obvious and he didn’t bother to silicon the sink in, despite paying him extra to do so.

Do not waste your money. I am so upset by what he left us with. I’ve emailed him, but received no response. Please think twice about using this guy.

July 11, 2023
Unprompted review
Worktopinstallation logo

Reply from Worktopinstallation

HI Annabel
Thank you for your review
I'm sorry hear that but we don't receive any email about that.
if we received the email we will reply and will be back.
if we need drive 4/5/6 hours to rectify something we do.
Like you said was a long day and we told you to check everything and let us know if you notice something.
The joint on the upstand it's visible because the order that you placed for the adhesive from Mistral was not enough and I told you when I make it and you agree.
as you know we make I think 1 long joint on the island and 2 more and it's seamless.
We know how to install the Mistral worktops we don't need read the instructions.
On the day before I've sent you a email and ask if you have someone on site to help lifting the worktops if I need if not I will have another labor with me to carry the worktop and you don't tell me before where you have storage the worktops.
The worktops was storage on the garage around 70/80m from the kitchen.
The sink was in place and we told you the sealant must be made by the plumber because it's water responsibility and you said it's ok.

Rated 5 out of 5 stars

Installation to a high standard

Joe completed our compact laminate worktop installation to a very high standard and exactly how we wanted it. He put in the extra effort to make sure edge's were smoothed without asking and provided some very helpful insight into how to best maintain the worktop. He was also flexible in rescheduling when we had delivery issues, hence would definitely recommend his services to other.

January 23, 2023
Unprompted review
Rated 5 out of 5 stars

Kitchen worktop installation

Really really pleased with the finished. My compact laminate worktop looks fantastic and Joe was brilliant throughout . I took a leap of faith finding someone via the internet and he was friendly , hardworking and clearly skilled at what he does. Best of all he was available within days rather the weeks.

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant communications and service.

We have been chasing a different fitter for over a month. After a long build we wanted to get our new worktops fitted so that we can start to use our kitchen. We got bored of chasing and I then found Worktop Installation and I am so happy that I did.

I contacted them on Monday and got a quote within 20 mins. The team were here within 48 hours and just just done a great job fitting our worktops. We can now finally get into and use our new kitchen.

Highly recommend, great service, great team, great price.

Many thanks Worktop Installations team.

August 24, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing communication

Amazing communication. Super helpful along the installation of my Mirostone worktops . Would certainly be using them again in the future!

July 23, 2022
Unprompted review
Worktopinstallation logo

Reply from Worktopinstallation

Thank you for trust in our work. We are her to help our costumers

Rated 5 out of 5 stars

A great Minerva worktop installation…

A great Minerva worktop installation from Joe and his team. The worktop was installed quickly and efficiently and the joints are really good. Very pleasant to have around the house and they left it very tidy.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

Apollo work top fitted 😀

We were having problems finding people with experience fitting Apollo work top and willing to do the work. A search on line found Worktopinstallation, a quick call and an email and despite being extremely busy, Joe fitted us in.
They arrived on time and did a great job. Cutting the material is messy but it was cleared up before they left.
To sum up, very happy, not cheap but you get what you pay for. Highly recommended.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great worktop fitters

Joe and his colleague were very efficient and professional when fitting our metis worktop.
They would check that we were happy with everything from positioning to the shaping of the worktop before installing.
They were tidy workers and left the kitchen in a manner ready for us to use.
Communication was clear.
They were friendly and completed the worktop installation quickly.
Would definitely recommend.

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

They guys were great. Worked very efficiently and my worktop looks amazing. They cleaned up afterwards and were more than happy to cut an extra piece for my window sill. Would highly recommend.

August 19, 2021
Unprompted review
Rated 1 out of 5 stars

Unreliable and Untrustworthy

Unreliable and Untrustworthy and will not turn up for the job, avoid at all costs.

I spoke to Joe on four separate occasions to discuss the work giving him five weeks notice initially on the agreed date, as well as providing all the necessary details he requested by messages and email. After speaking two days prior to the job being carried out he simply didn't turn up for the job and stopped answering any calls or messages (other reviewers have also made this point). This unfortunately caused a two week delay to my kitchen installation, extra costs due to the delays and finding someone else at short notice, something Joe clearly does not seem to care about.

Save yourself the stress, hassle and money and find someone who is professional and reliable.

Many thanks

In response to Joe:

We spoke on the Monday, you agreed to the Thursday and said you would let me know on Wednesday regarding timings.

The reality is you decided it was not convenient for you (even though you confirmed the job and stated you lived 10 minutes away) and rather than simply messaging or calling back to update me out of courtesy you thought it was fine to ignore my messages and voicemail and to not turn up to the job, leaving me in a very difficult position unnecessarily.

Why didn't you simply respond to my voicemail, calls or messages Joe to update me? Interestingly you found the time to reply to the TrustPilot review the very same day. Maybe all customers should communicate with you via TrustPilot in future.

August 5, 2021
Unprompted review
Worktopinstallation logo

Reply from Worktopinstallation



SORRY But we give you a quote to fit some laminate worktops £170 only if we make a job around if not we will need send a worktop fitter to drive around 3 hours and we will charge you but we don't book a day to make the installation because nothing come up in your area. All our jobs is booked with our clients by email or menage with confirmation . Sorry but if you have any confirmation to make the installation is not from us. Till now we don't miss any appointment booked to install worktops.

Rated 5 out of 5 stars

Joe was faultless from start to finish

Joe was faultless from start to finish. First contact he provided a competitive quote with quick availability for my Apollo Magna worktop.

Joe arrived to my address, working respectfully and left the place spotless and tidy on completion.

The quality of the installation was also flawless and i am a very happy customer.

I would definitely recommend to anyone looking for a specialist installer for an Acrylic worktop.

Many thanks

July 15, 2021
Unprompted review
Rated 5 out of 5 stars

Great job Joe

Work really good, Joe worked really hard. Kept us informed with what was going on and checked with us exactly what we wanted.
Joe did some great angle joins, you cannot see them.
Kim & Cliff (Kent)

July 6, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look