World-of-Satellite Reviews 

226
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional service, noting that orders arrive very quickly and products are securely packaged to prevent any possible damage. Reviewers also greatly appreciate the expert guidance and helpful recommendations provided by the team when selecting the most suitable technical equipment. However, some reviewers were not happy with external delivery couriers handling packages poorly or occasional hardware failures shortly after purchase. Even with these isolated shipping troubles and unexpected equipment issues, people remain extremely satisfied due to the fast problem resolution, excellent support, and overall reliable performance.

What people talk about most

Product

Clients share positive opinions on product quality, performance, and value, expressing high satisfaction with... See more

Service

Customers consistently note positive experiences with service, highlighting efficient orders, fast delivery... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently reporting fast and efficient shipping... See more

Order

Users describe positive interactions with order processes, highlighting efficient and simple online... See more

Quality

Consumers find quality to be exceptional, expressing great satisfaction with the items received. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed an order after the cut out time and even though I paid extra they made sure I got my delivery by the next day….. it’s nice to see that some companies still have customer satisfaction at hear... See more

Company replied

Rated 5 out of 5 stars

I, and friends have been using WOS for quite a few years. The level of service is always the highest possible. Even when there's the odd hiccup WOS bend over backwards to iron things out as quickly as... See more

Company replied

Rated 5 out of 5 stars

Angelo called me straight away as i'd ordered online and they didn't have what I ordered but suggested the perfect replacement which didn't cost anything more. delivery was fast and we were back watch... See more

Company replied

Rated 5 out of 5 stars

Recently purchased a Google TV android box. Hassle free from ordering to delivery. Delivered on promised date, courier updates were helpful. The item was well packed to ensure that there was no damage... See more

Company replied


Company details

  1. Electronics Store

Written by the company

Official UK Distributor's of Formuler Media Streamers, Mecool, Dcolor, Gigablue, Octagon, VU+ and much more...Secure online ordering. Order online by 3pm for next working day delivery. Massive selection of quality Android media streamers and Satellite TV equipment.


Contact info

5.0

Excellent

TrustScore 5 out of 5

226 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(226)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TIVUSAT Decoder for Italian TV

Bought a Tivusat decoder for Italian TV, it was pre-programmed with all channel set, on arrival, so truly plug and play, good quality product at a great price.

October 3, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind review.

Rated 5 out of 5 stars

The ability to buy a box already…

The ability to buy a box already configured for my region saved me hours of setting up and channel matching time. Very happy. Worked first time.

September 23, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and review.

Rated 5 out of 5 stars

Great people to deal with !

Great people to deal with, this is my second purchase and no problems whatsoever, always kept updated regarding delivery and they use DPD so a very professional approach all round, products are exactly as described and I haven’t needed support but no doubt it would be faultless.
Highly recommend all round.

September 5, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind review.

Rated 5 out of 5 stars

Excellent service..

Excellent service... Easy to order and they contacted me to confirm order and delivery. Arrived next day and we had the set up included which was great. Product works fantastic, would highly recommend

August 21, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind feedback.

Rated 5 out of 5 stars

Excellent customer services.

I had issues setting up my box because I use a motor, and the manual doesn't help.
I was still stuck after exchanging a few messages with Stephan at World of Satelite.
At this point, Steph offered me a one-to-one tutorial session at their workshop, where he explained everything I needed to know.

June 17, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you Mike for your kind review. It was all part of our service. If any of our customers have an issue and they're within travelling distance to us, we'll offer face to face assistance at our warehouse and office.

Rated 5 out of 5 stars

Great all round experience.

Good prices, great range of products and above all superb support.

Genuinely the best technical pre-purchase advice I have ever received, Stef deserves 5*++!

August 12, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you very much for your kind review.

Rated 5 out of 5 stars

The point of reference for satellite equipment

I have purchased several items from World of Satellite over many years and have invariably found their service to be reliable, good value and with a delivery service that excels.
I should recommend this company to anyone in the market for satellite equipment of any description.

July 27, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind review.

Rated 5 out of 5 stars

Excellent service and support

Excellent service and support. Prompt delivery, but due to my own misunderstanding about LNB types I was unable to configure my new receiver correctly.

I raised a support ticket, and very quickly received an explanation for my problem, with recommendations for what replacement LNB I actually needed. Along with detailed screenshots explaining how to configure the new LNB.

LNB arrived quickly, and following the detailed screenshots in the support ticket, everything was soon working as expected.

What I thought was going to be a complicated issue was perfectly diagnosed, with very helpful info in the first email response.

Recommended!

July 26, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind review.

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Speedy delivery (next day) and overall great quality of product!

June 27, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind review.

Rated 5 out of 5 stars

Quick friendly service

Quick friendly, efficient service. Box delivered in a few days. I ordered and selected the wrong delivery package, I was called, had a very friendly chat, box sent out asap and delivery cost difference refunded which was not necessary. Highly recommend.

June 3, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind review.

Rated 5 out of 5 stars

Formuler Box

Excellent this is my second box and the service, price and support are spot on!!

May 23, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind review.

Rated 5 out of 5 stars

service…

excellent service.my order was delivered in two days

May 14, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and review, very much appreciated.

Rated 5 out of 5 stars

Prompt and effective support

World-of-Satellite was quick to answer my question, their tip was bang on and solved my problem instantly. Excellent!

April 23, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

No problem, happy to help. Thank you for your kind review.

Rated 5 out of 5 stars

Brilliant turn around for new TV Box

Brilliant turn around for new TV Box, flashed with my preferred software version for £1, well packaged and speedy delivery with DPD, for FREE, amazing service, thank you.
Well recommended.

April 3, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind feedback.

Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company. Go above and beyond to accommodate your every needs. Rapid delivery time.
Special thanks to Stef for all your efforts and customer service.
Highly recommended 👌.

March 16, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and kind feedback.

Rated 5 out of 5 stars

Formuler Z11 Pro Max BT1 (BLUETOOTH) EDITION

I have purchased quite a boxes in my time, I've had to send some back because they were rubbish. So decided to purchase a Z11 pro max, it arrived within two days, well packaged. The Z11 blows anything out of the water. Still getting to grips with it and all what it can do, but so far, what a brilliant box. Highly recommend World of satellite.

January 19, 2024
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your order and excellent review.

Rated 5 out of 5 stars

Excellent Aftersales Service

I have purchased many different Formuler stb's from WOS and recently had to contact them about a faulty Formuler CC not only was I surprised they have 2 years warranty and the exchange was carried out with ease, professionalism and I had a replacement within 3 days of sending the item back

If you are looking for a terrific Android TV box and great service look no further

December 11, 2023
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your kind feedback and order, we always aim to try our best.

Rated 5 out of 5 stars

great service

great service, Delivery within 2 days, great contact and very helpful staff. I HIGHLY RECOMMEND

December 6, 2023
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Thank you for your kind review. Happy to help, its all part of the service we provide.

Rated 5 out of 5 stars

Great service fixing an issue with my Formular Z10…

I had an issue with my Formular Z10 Box. I raised a ticket online that evening and woke up to a reply very early the following morning with clear instructions to return. World of satellite received my box and it was fixed and returned within a day. I couldn't have hoped for a faster, more efficient turnaround.

December 5, 2023
Unprompted review
World-of-Satellite logo

Reply from World-of-Satellite

Happy to help, we replaced your faulty device with a new unit. Thank you for your kind feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look