WorldBestTravel Reviews 

63
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

PAID £1390 FOR BOOKING 2 PASSENGERS. CANCELLED BY THE WORLDBEST TRAVEL AND REFUNDED AGREED OF £755. ALMOST 3 MONTHS WAITING UNTIL NOW BUT NOTHING PAID YET IN MY ACCOUNT EVEN THOUGH EMAILED CONFIRMATIO... See more

Rated 1 out of 5 stars

Avoid WorldBest Travel at all costs — they are outright imposters. They repeatedly pretended to be BudgetAir, even after I asked them multiple times during several phone calls to con... See more

Rated 1 out of 5 stars

I have been scammed, they took £800 deposit and, never received out flight confirmation and called Air India booking wasn't even made. Horrible people called 10 times for confirmation. Do not book wit... See more

Rated 5 out of 5 stars

I can’t believe those previous negative reviews. Having just purchased 2 airline tickets from this company (having read their great reviews on google) I’ve found them to be super helpful, very knowle... See more

Company details

  1. Flights Search Site

Information provided by various external sources

worldbesttravels.com is an e-commerce company offering online travel products and services. Our customers can access our web site for a ‘one-stop shop’ including access to specially negotiated airfares, hotels, car rental and insurance. As a travel solution provider we are making our mark in a crowded and opaque marketplace by being what our customers have asked of us; we are transparent, fair and committed to providing you with what you want, not what we think you want nor what our suppliers want you to have. We have invested significantly in technology to ensure that we can make your online experience a simple and jargon-free process. We also recognize that our customers may want to speak to someone about their travel requirements and to this end we have provided you with the backing of well trained travel professionals who have been in the industry for several years. Worldbesttravel Ltd. is a key travel distributor, which although recently established in 2015 remains family run, has carefully grown in size, reputation and abilities. WORLDBESTTRAVEL LIMITED based in United Kingdom and registered with Companies House registration number 04501991. We do not try to be all things to all people, but we focus on what we do well and this formula is workingwell for our customers and us. By continuing to invest significantly in our technology and our people, we are committed to ensuring that, whatever the purpose of your trip, whatever the destination and the experiences you wish to enjoy, Worldbesttravel is your first choice for the best flights, holidays, cruises and tour deals.. Our abilities extend beyond handling our customers seat sale requirements and encompass package holidays, student and corporate travel. A family run business that focuses on core values that similarly mirror the values of the management team. This translates into a passion for doing what we do well, meeting the needs of our customers and ensuring that the service is always at the forefront of whatever we do and making sure that the customer receives value for money.


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1.7

Bad

TrustScore 1.5 out of 5

63 reviews

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1.7

All reviews

(63)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

A good company and great pepole to deal…

A good company and great pepole to deal with Extensive knowledge of the locations and the ability to change an itinerary to suit changing circumstances. Or first experience of dealing with a specialist travel company and what a different it has made to our usual India travel planning.We'll be back!. They did everything right for our holiday package.I would use them aging any time and recommend them to everybody without reservation.

May 21, 2019
Unprompted review
Rated 1 out of 5 stars

I called 3 weeks ago and i spoke to…

I called 3 weeks ago and i spoke to Nick i booked a holiday for 3 people to Tanzania , i paid a depost of £200 and i was meant to pay for the rest of money after 3 days. For unseen circumstances my father in law had a heart attack, i called Nick to explain that i won't be able to finish the rest of rhe money for now because of the incident. My father in law passed away after 2 day, i called Nick if he could refund the money because now we have a funeral we need all the money. Unfortunately he refuse, please we are all human sometimes you plan something and it doesn't happen the way you planned. Am just pleading with you to refund my money could be small amount of money to others but for me and for what we are going throu i would appreciate if i get it back. Thanks

March 6, 2019
Unprompted review
Rated 5 out of 5 stars

Nick was very helpful

Nick was delightful to book the flights to Bangkok.He was most helpful and kind,he dint give any pressure to book.Nick was outstanding and very helpful.Alwaysbook my flights with worldbesttravel.Nick has provided the fantastic level ofcustomer service.Thank you he is a credit to Worldbesttravel.

February 19, 2019
Unprompted review
Rated 5 out of 5 stars

Quick and excellent service

Again booked my flight with Worldbesttravel. Pleased with the service provided by Sam. He was very helpful, prompt response and great deal they offer.
Thanks a lot.

February 19, 2019
Unprompted review
Rated 1 out of 5 stars

WorldsWorstTravels.com

It is one of the worst travel agencys feeding on desperate travellers (who have to travel on compassionate cases). On 12 Feb 18 I reserved two tickets for my wife and her sister to travel from Birmingham to Kathmandu that night but John (the chap who organised tickets) sent us tickets fro London to Kathmandu.

When we said we can’t go to London as we had specifically asked for Birmingham departure he just wouldn’t listen, instead tried to force us to go to London by hook or crook even using his manager to persuade us. When we asked them to cancel our ticket they said we had to pay two hundred pounds despite the this chaos being created by them.

Whilst in the process of cancelling they managed to find us again new tickets departing Birmingham but costing extra hundreds of pounds which we couldn’t afford.

We ultimately had to cancel it but despite our various requests to refund or two hundred pounds they have not returned our money or taken any other action besides answering back with a very lame excuse of an email.

I would advise everyone to avoid this company like plague as their only aim is to exploit desperate travelers of their situation and defraud them of their cash by hook or by crook. The have absolutely zero sympathy and compassion and don’t understand the meaning of consumer rights at all.

In the meantime I’m still talking to my card security team about this stupid/unethical company leaving out of pocket despite not buying their product due to them selling me a wrong one in the first place.

February 24, 2018
Unprompted review
Rated 5 out of 5 stars

wow, our trip to India

wow, from beginning to end, the service and knowledge is amazing, the flights well organised and at great value too .... the overall package to India and the tour was really our Trip of a Lifetime.

Thank you worlbesttravels ........... at least 5 stars

April 12, 2017
Unprompted review
Rated 5 out of 5 stars

Best Flight Deals

The whole booking experience was really good.From the start to the end if call they treated with respect and very kind and supportive staff.Well done Worldbesttravel.

March 5, 2017
Unprompted review
WorldBestTravel logo

Reply from WorldBestTravel

Thank you very much. We urge you to share your true experience in full details. As your comments and feedback help us to eliminate flaws if they exist.

Rated 5 out of 5 stars

Excellent customer service by Nick

I found Nick to be very kind and supportive. He went that extra mile. He kept me informed and upto date with the progress of my request. He is patient and displayed empathy. At no time did I feel he was fed up with me. Very understanding and showed outstanding customer care. Nick is truly an asset to your company. Indeed because of him I would use and recommend your company. Thank you.

March 1, 2017
Unprompted review
WorldBestTravel logo

Reply from WorldBestTravel

We are happy if you found our representative patient and good listener. Unless a representative listen to the customer completely and understand the requirement, he or she can't provide you the appropriate service. Our team always perform in prompt and effective manner.

Rated 5 out of 5 stars

excellent service

Worldbesttravels provided me an amazing discount on flights.They arrange the direct flight at the very economical rates. Excellent customer services they have provided. I am very satisfied with worldbesttravel services!!!! They deserve more than 5* .

March 1, 2017
Unprompted review
WorldBestTravel logo

Reply from WorldBestTravel

Thank you very much sir. We have an extensive network capable of providing trustworthy service to passengers. Unless we provide the effective service to passengers, we will fail to retain them as our regular customers. Customers we only revisit when they get promptness in service.

Rated 4 out of 5 stars

Great deal by Worldbesttravel !!!

We'd been looking for a perfect family holiday to Goa for ages and despite some searches online and the price were looking out of range. When I was searching for the best price for the flights on Google, So I came across to this new website Worldbesttravels.com so I called up the number given on Google and the gentleman name Nick who picked up the call. I explained him that we have fixed dates over the school Easter holidays, and we had some tight budget. He listened to what I wanted, and then in a very professional but chilled out style, He found an amazing deal with Qatar Airlways booked my trip to Goa. I got 3 nights accommodation in a 5star hotel, it was a superb hotel.
The follow up support, information and admin has been spot on. Nick made our trip absolutely hassle free. We are now really looking forward to our dream holiday, and it's all thanks to the expertise of Nick at Worldbesttravel Ltd. I would recommend all my family and friends to book their holiday and flights with Worldbesttravel.

February 28, 2017
Unprompted review
WorldBestTravel logo

Reply from WorldBestTravel

Nick is really hardworking and truly supportive. He works on every necessary detail and move accordingly. In fact all of our staff members are trained to listen to customers completely to understand the total requirement. We always make the passengers absolutely happy.

Rated 5 out of 5 stars

Holiday package to India

We were 5 friends traveling through India for the first time.We chose to book a tour of Rajsthan through Golden Triangle.We flew to Delhi by Virgin Atlantic through Mark the agent who works with Worldbesttravel.Guys i never heard this company name earlier so afraid to book , But when i spoke to Mark he gave me the assurance that we will give you the excellent servises as well as you will get value for money.Hotels were amazing, Local guide was very knowledgable.The driver was excellent,very competent,friendly and polite,not pushy at all. we had such a lovely time which is definately unforgettable trip of our life.Big Thanks to Mark. I had promised him that if we like everything so we will definately appreciate with the token of words.Guys this company deserves more than 7 Star, I will always recommend booking with Worldbesttravel.
Guys i request you all must try to book your holiday or flight once with this company.They will never let u down.
Cheers !!!

February 28, 2017
Unprompted review
WorldBestTravel logo

Reply from WorldBestTravel

Thank you guys for your trust. We will not leave any stone upturned till we zero on to the best offer for our customers. We always work for the benefit of the customers.

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