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Company details

  1. Sightseeing Tour Agency
  2. Escape Room Center

Written by the company

Explore a city playing, walking and learning !


Contact info

3.9

Great

TrustScore 4 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

App Malfunctioned Continuously, Good Info on Locations Though

Good stop locations, good information given, horrible app.

The stops were great. It led us to many interesting points. My issue comes solely from the app. The interface is not intuitive, it continually crashed, it had to be restarted constantly, and there were features that weren’t able to be used due to the app malfunctioning.

Above is my first review of my experience. I left an honest review stating I liked the stops, but not the app which lead to a comment by the seller. My husband and I both have an eSIM to use our phones all over Europe. We used our data and did not connect to any wifi while in Colmar (we didn’t even know the city had its own WiFi. We only took a day trip here). The app did not work as intended. The creator left a comment saying we connected to city wifi and it was our fault the app did not work properly, but we followed all instructions and did as the app/trip advisor said. A simple apology for the struggle or no response rather than a snarky comment blaming us for not following the instructions even though we did exactly what we were told is a poor business move. I’ll try another scavenger hunt in a different city, but with a different seller and different app.

I have left an honest review of my experience during the app and after. I have not lied or tried to damage any business or reputation. I simply posted my experience, feelings, and thoughts. My first review I gave 3 stars, which is far from a scathing review. I lost one star after your response, which again, is my feelings on the matter. I’m sorry if you do not like hearing my experience of your app.

July 14, 2025
Unprompted review
World City Trail logo

Reply from World City Trail

The issue described is a network issue (weak or bad quality with eSIM is more than usual, this happens sometimes in small cities). Please be informed that online businesses are not your slaves and you cannot treat them the way you did, meaning that you left a bad review to every possible channel. You have no idea of the daily effort we give for this app and you simply cannot say that it is horrible if the problem is not related to the app, but to your network. Learn how to fairly review the businesses you experience. We will not tell you ''thank you for your feedback we will try to get better'' simply because we always tell the truth, and this is what we are asking from our customers too. Based on that, you have no idea of how this app works, didn't even read thousands 5-star reviews of other customers and the fact that you ran to leave bad reviews everywhere, your review is not genuine and does not help anyone. You simply want to harm our business, and we will not do this favour to you.

Rated 5 out of 5 stars

Inexpensive, fun way to get your bearings.

Having already completed two (Valetta Malta, Venice Italy) of these "treasure hunts" (as my wife and I call them) and booked a third for next month (Amsterdam), I cannot recommend them enough. This is now our go-to for day one of any city break holiday. They are advertised as taking around 2 hours, but in our case we can make each one last most of the day because we are not in a hurry and like plenty of stops. By the end of day one, we have seen most of the important sites and know our way around + been well entertained, all for around a tenner.

The idea is that you pay around £10 for your chosen city, download the app, and when you get there enter the code from your booking confirmation email. The trail then starts! It will guide you to the start point (make sure you have Google maps on your phone too) and give you a simple clue, based on e.g. dates, faces, names on famous landmarks. You can ask for a hint or just give up, but they’re quite fun and easy. Ten landmarks later you are finished.

You get your bearings on the city while having fun searching for the clues, so thoroughly recommended 😊

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent app and service

Excellent app and service. Highly recommended for city exploration and a fun way to stroll around the most important attractions of the city. Will do again to another trip

September 11, 2024
Unprompted review
Show reviews in all languages. (12 reviews)

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