Worldly Aromas Reviews 278

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

The palo santo cones are not very good compared to the incense sticks and palo sticks. I emailed explained this, I got a reply saying thank you but no offer of returning the item or replacing the it... See more

Company replied

Rated 5 out of 5 stars

I was gifted a pack of 1.2 palo santo and oud incense sticks recently and I can honestly say they are the most delicious exquisite incense sticks I have ever hand. Most hurt my chest, these did not. T... See more

Company replied

Rated 5 out of 5 stars

Great Product, great service, their product are toxin-free and I also think they offer really good value for money. They only use natural ingredients and even packaging materials are sourced ethically... See more

Company replied

Rated 5 out of 5 stars

Discovered these guys back at the end of 2020 and haven’t looked anywhere else since! Our home consistently smells amazing - top quality incense. Just added the paolo santo essential oil to our... See more

Company replied

Company details

  1. Incense Supplier
  2. Candle Store

Written by the company

Our company believes in natural, authentic and sustainable products designed to compliment practices like yoga, meditation and mindfulness by creating a relaxing environment.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

278 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality like no other

Love your products. Always coming back for more. Fantastic quality and burn time. As for the scents, they’re all out of this world.

December 8, 2022
Rated 3 out of 5 stars

My only issue is that the incense…

My only issue is that the incense sticks don’t have the aroma I was hoping for. I love the scent of Palo Santo and Oud, but can mainly smell Sandalwood which I’m not too keen on. I’m sure the products are expertly made and the service was excellent.

October 8, 2022
Rated 4 out of 5 stars

Good response

Good response. The incense is good and not very smoky. Bit pricey.

October 1, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Thank you for your comments, glad you like the incense.

Rated 5 out of 5 stars

I found it very easy to buy my item in…

I found it very easy to buy my item in the Worldly Aromas website. The product was great and arrived it good time. Happy with my purchase.

September 27, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Thank you for your comments we are very happy you like your purchase!

Rated 1 out of 5 stars

Not received products

September 17, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Hi Natalie, sorry you have not received your goods yet, please contact us on hello@worldlyaromas.com and we will investigate this further for you. Thanks.

Rated 5 out of 5 stars

The products are amazing and are…

The products are amazing and are delivered swiftly.. I just wish they had more stock.

September 16, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Thank you so much for your comments, this means a lot. We have more in stock!

Rated 5 out of 5 stars

Delivered very promptly

Delivered very promptly. Although expensive but worth every penny. I have asthma and most scents give me a hard breathing. But these are so natural that I am very comfortable

September 20, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Thank you so much for your comments, we are so pleased you like our products. Being a fellow Asthma sufferer I understand the need for aromas that do not trigger.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, great and lasting smell from incense sticks/ burners. Would definitely recommend, have bought for gifts and self. Tried and tested the multi pack of different aromas, love all the oud fragrances but all have a pleasant and lasting smell..

September 10, 2022
Rated 5 out of 5 stars

Great experience shopping with this…

Great experience shopping with this company 👍👍 some of the best smelling incense sticks. May seem that you are paying a little bit more for them but you definitely get what you pay for!! Will definitely be buying from them again.

August 31, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Thank you so much for your review.

Rated 3 out of 5 stars

Products great. Shipping time/Comms not.

Products were great but shipping time was slow and I contacted them in 2 ways and got no response. Sorry guys.

August 19, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Thank you for your review, we are so sorry that the shipment took longer than expected. We have fed this back to Royal Mail and Whistl who are the logistics agent for this.

Rated 5 out of 5 stars

Just perfect!

I first tried these incense sticks because they are free from synthetic fragrance and pthalates. I have Palo Santo & Oud, Agarwood and Myrrh, all of which send their heady, rich perfumes right through the house and the Blue Lotus is just heavenly! I can't wait to experience the whole range.

July 6, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Thank you so much for your comment we are glad you like our range.

Rated 5 out of 5 stars

Never looked back

Discovered these guys back at the end of 2020 and haven’t looked anywhere else since!

Our home consistently smells amazing - top quality incense. Just added the paolo santo essential oil to our collection - another winner!

Always efficient with delivery and great customer service every time, not the cheapest but the quality shines through for sure!

June 23, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Thank you so much for your feedback, we are so happy that you like our products.

Rated 5 out of 5 stars

Great product

Great product, great communication and speedy delivery

June 9, 2022
Worldly Aromas logo

Reply from Worldly Aromas

Thank you so much for your feedback, I'm glad you like the product. All the best!

Rated 5 out of 5 stars

Wonderful incense and fabulous customer service.

I am a huge fan of the incense from Worldly Aromas. Definitely the finest, purest quality I have ever used. The selection box is the perfect way to narrow down your preferences but to be honest they are all fabulous. I also love the Palo Santo candle. They are very quick to respond to any queries and are an absolute joy to deal with.

April 12, 2022
Rated 5 out of 5 stars

Repeat customer

I do so love this company and I’m a returning customer several times over. Deliveries are always very prompt and I haven’t bought another brand since finding these guys. Happy to very highly recommend.

March 12, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look