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World of Books Reviews 520,716

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TrustScore 4.5 out of 5

4.6

Book Store
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Review summary

Created with AI, based on recent reviews

Evaluating 96,403 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection of books available, often finding competitive prices and excellent value for their purchases. Many highlight the quick dispatch and efficient delivery services, with orders often arriving ahead of schedule and in the condition described. Reviewers appreciate the quality of the books, noting that even second-hand items are frequently in excellent or However, some customers occasionally experienced issues such as receiving books with printing flaws or finding charity shop stickers with lower prices on their purchased items. A few other people also felt that books were not in the described condition or that orders did not arrive as expected, leading to dissatisfaction with the delivery timeframe and refund process.

What people talk about most

Product

Reviewers highlight positive aspects of product, often praising the excellent range, terrific value, and good... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the fast and prompt... See more

Quality

People report positive experiences with quality, with many customers consistently receiving books in good or... See more

Price

Customers consistently report positive experiences with pricing, often describing them as reasonable,... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company numerous times for mostly buying 2nd hand books. Always been competitive price and good value. Only hiccup ever had was a parcel not arriving/got lost in transit which was dealt wit... See more

Rated 5 out of 5 stars

World of Books have such a great range of titles. I'm working through a particular author right now and I can get several of them at a time and they cost less than one new one. Prices are great and... See more

Rated 5 out of 5 stars

Good range to choose from within my area of interest, reasonable prices quick dispatch and of primary importance is the free freight... what a tremendous bonus. While these factors exist I will con... See more

Rated 5 out of 5 stars

I am impressed by how quickly my book arrived. It was in perfect condition and had been well packaged. I loved having a book mark and message from World of Books, my son and daughter in law regularly... See more

Company details

  1. Book Store
  2. Online Marketplace

Written by the company

Since 2002, World of Books has been on a mission to offer an affordable, sustainable alternative for bookworms who want to save money and help the planet. We're your go-to place for buying and selling both preloved and new books — because we believe stories deserve second (and third, and fourth…) chances. With millions of affordable, high-quality titles, we help people read more and waste less. We also love giving books a fresh lease of life through our World of Books - Sell Your Books platform, where anyone can trade in their unwanted reads for cash. It’s simple, sustainable, and keeps books moving from one reader to the next — just the way we like it. And it doesn’t stop there. Through our World of Books - Sell Your Book Pro brand, we work with charities to buy their excess stock in bulk. That means more money for great causes, less waste heading to landfill, and even more books back in circulation. As a proud Certified B Corp, we don’t just talk the talk. We’re working to become the world’s most sustainable online bookstore — measuring success by the good we do for the planet, the people we support, and the stories we help keep alive.

Free Delivery

Free delivery on qualifying orders

Spend over £5 (UK) or $15 (US) and we'll deliver your books to you for free. It's that simple!

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

521K reviews

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Rated 5 out of 5 stars

Great company

Great company. Good value,great choice and prompt service. I had a problem which was resolved immediately with no hassle.

June 1, 2026
Rated 1 out of 5 stars

Very poor service

A. I never received the book I ordered, there was something wrong with the address on the package.
B. Neither you nor Royal mail have been any use in finding/replacing the book or repaying the cost.
I would not recommend your company for anything.

May 12, 2026
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Reply from World of Books

We are sorry to learn about the issues you experienced with your order and the lack of resolution. If you could drop our customer service team a quick email at trustpilot@worldofbooks.com with your order number and a few details about the problem, we’ll do our very best to sort it out for you.

All the best,
World of Books

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