Worldwide Cruises Reviews 

905
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional quality of support. Customers frequently praise the staff and travel agents for their outstanding patience, deep knowledge, and prompt communication throughout every stage of planning. People note that the booking process is exceptionally quick, completely seamless, and thoroughly tailored to individual preferences, providing immense peace of mind. Consumers also appreciate the highly competitive pricing, transparent details, and valuable recommendations offered across various wonderful holiday packages. Travelers consistently express strong confidence and loyalty, eagerly recommending these efficient, reliable, and professional services to friends and family alike.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing travel consultants as extremely... See more

Service

Reviewers highlight positive aspects of service, frequently praising the efficient, helpful, and professional... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting how seamless, quick, and... See more

Holidays

Clients share positive opinions on holidays, noting that the planning process is remarkably smooth and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked up a Caribbean cruise including pre night stay, home city flights and room and drinks package. Mo understood my requirements and within 24 hours had the package with quote attached. Once I acc... See more

Rated 5 out of 5 stars

Mo was brilliant - he booked us a bespoke USA holiday which included 4 hotels, 3 planes, a coach, a train and several trips. There was even special assistance needed so there was plenty that could... See more

Rated 5 out of 5 stars

Kept us Informed of everything going on , even notified me when an upgrade offers was on , which I took straight away , both hotels where in great locations, flight times , also rearranged train to f... See more

Rated 5 out of 5 stars

We have dealt with Mo at Worldwide Cruises in the past and he has always arranged an excellent holiday for us. On this occasion, I emailed Mo to discuss a possible cruise to Australia & Nee Zealand. H... See more


Company details

  1. Cruise Agency
  2. Cruise Travel Agency

Written by the company

We are Worldwide Cruise Specialists; providing our clients with the best tailor-made and bespoke cruise holidays. We are a well-established online travel company based in the UK and provide cruise holidays departing from the UK to various worldwide locations. As part of a travel group we have excellent deals with numerous cruise lines, airlines and hotel groups; offering you some of the lowest deals around the world. We are passionate about finding you the right cruise holiday at the right price and will work with you to help you find your perfect holiday.


Contact info

4.8

Excellent

TrustScore 5 out of 5

905 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(905)

84 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jessica is a 🌟

Jessica was really lovely and as I asked all correspondence was by email, she looked at all my requirements and in the end I got everything I asked for I am delighted thank you Jessica we will use again.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with Mo

Was looking for the Mediterranean cruise and Mo gave me a quote and some good advice. I went back to Mo who then booked our cruise for us. Mo was very friendly and professional and would recommend this company to anyone.

June 28, 2024
Unprompted review
Rated 5 out of 5 stars

Jessica

Jessica, was very helpful and replied promptly to my emails and calls. All information was very clear and the booking confirmation was also very detailed. I can only hope the cruise is as impressive!

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

3rd cruise, Jessica super professional

This is our 3rd cruise booked through worldwide cruises, All through Jessica.
Jessica makes the booking easy, is super professional and attentive, makes the whole experience feel right from 1st enquiry to final booking

June 26, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic experience!

Fantastic experience. Stevie was my contact and was very patient. We went back and forth with emails and questions , she always responded quickly with the answers often giving us lots of advise to make our holiday experience run smooth . I will be saving her details and using her for future holiday bookings !

June 25, 2024
Unprompted review
Rated 4 out of 5 stars

Efficient service

Efficient service, disappointing to find it was an extra £100 per person when returning the call to accept the quote. Signature drop box not working on the day but thr next morning it was.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Mardi Gras Cruise with Celebrity

Mardi Gras Cruise with Celebrity

Samuel at Worldwide Cruises was first class in getting exactly what we required for this trip with our Daughter.

Highly recommended. Jason Oakley.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Third Cruise...so far!!!

We have just booked our third cruise with
Worldwide Cruises and although we have dealt with a different consultant on each occasion, we have always had great service. Samuel, Eddie and Mo are always responsive and happy to tweak any itinerary to suit your needs.
I would have no reason not to use them every time and would highly recommend.
I would have no reason not to use them everytime and would highly recommend.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

It was so great experience

It was so great experience!
The staff is friendly and approachable. All my questions were answered very well. It's more than for my expectation that I need. I really appreciate...
I highly recommend!

Thank you!

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Samuel @ Worldwide CruiseSamuel at Worldwide cruise was…

Samuel at Worldwide cruise was fantastic. We booked a group cruise (10 of us ) on Celebrity Solstice - All Inclusive Luxury Thailand & Vietnam With Singapore & Hong Kong Stay from London 31st October 2023 - with 2 nights pre cruise stay at Holiday Inn Atrium, Singapore and 2 nights post cruise stay at Regal Hotel, Hong-Kong. Everything from start to finish was handled seamlessly by Samuel. He even went out of his way to ensure that our two daughters who decided to go with us at the last minute were on the same return flight with us and changed their hotel so they could be with us at The Regal. There was no long waiting at the end of the phone or chasing of emails like with some other travel Agents. All queries were dealt with professionally and swiftly.Thank you so much Samuel. You made our holiday special as were all together as one big group through out our holiday.

November 3, 2023
Unprompted review
Rated 5 out of 5 stars

First Cruise Booking

Really positive experience booking our first cruise.
All done by email and Jessica was incredibly helpful and patient with all my questions (and all done on a Sunday too.)
Also worth noting got excellent value on the price

May 5, 2024
Unprompted review
Rated 5 out of 5 stars

Straight forward and faultless

What can be a potentially difficult process what made to be very straight forward and faultless.
Staff (Stevie) were very knowledgeable and polite.
Would highly recommend.
I will definately use again for all future cruises.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

What great service Eddie

The service was efficient and Eddie’s responses to my many questions were timely and full.
The pricing was accurate and detailed so we knew exactly what was included and also not included.
He was also very efficient at providing us with pricing when we asked about different options, with no make a quick decision.
All in all it was a very happy experience for us.

May 17, 2024
Unprompted review

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