I am a frequent car hirer and this company saves me a lot per year. Their service is impeccable and always very fair. They never try to find something to avoid paying you the correct amount of the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more
Great service I received my renewal quote and was greeted by Alison at customer service who took my payment details. She was friendly and patient and it was lovely to talk to a person rather than a... See more
This company always gives me plenty of notice with regards to renewal dates. Is not pushy about renewing straight away, as long as it is fine prior to the first rental. They are very efficient and if... See more
Company details
Written by the company
We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.
Worldwide Travel Insurance - Specialist cover
Written by the company
- Having trouble getting insurance? Let us help!
- We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!
Contact info
The Business Centre, 1-7 Commercial Road, TN12 6YT, Paddock Wood
- +44 (0)1892 833338
- sales@worldwideinsure.com
- worldwideinsure.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Clear and accurate communication
Clear and accurate communication; answered all my questions;
Easy to manage and confidently delivered.
March 18, 2026
Telephone enquiry and purchase was delt…
Telephone enquiry and purchase was delt with in a friendly professional manner.
March 17, 2026
Car Hire Excess Insurance
Easy effortless renewal of my european car hire excess insurance cover, great value no premium increase from last year.
March 16, 2026
The customer service agent was both…
The customer service agent was both professional, efficient and friendly. So the insurance was sorted and paid for within minutes.
March 17, 2026
Very quick and responsive customer…
Very quick and responsive customer service. I had a question and it was resolved efficiently by email.
March 17, 2026
I would give 5 stars as the service was…
I would give 5 stars as the service was very good but I was on hold for about 15 minutes before my call was answered and the “music” I had to listen to in the meantime was dreadful.
March 16, 2026
quick and transparent
March 16, 2026
Helped take on a car hire company…
Helped take on a car hire company attempting to unfairly claim money where their processes where flawed. Deposits refunded and the service from Worldwide Insurance was swift, clear and easy to use. A special thank you to Syazwan for excellently handling matters.
March 16, 2026
Unprompted review
Straightforward language used online
Straightforward language used online. Easy to navigate site. I had reason to contact by phone. The response was excellent
March 13, 2026
Prompt and efficient service
I had a personal contact throughout (Syazwan) who was always very responsive. He also helpfully suggested methods of getting the information that was required.
March 12, 2026
Unprompted review
The member of staff Chloe was polite…
The member of staff Chloe was polite ,patient and calm.
March 9, 2026
Efficient and reliable
Great value for money and excellent safety net for unforeseen cases of rental vehicle damage.
March 13, 2026
Fantastic customer service from start…
Fantastic customer service from start to finish.
The call was answered quickly with little time waiting on hold.
The agent understood exactly what I needed and handled my query very efficiently. They were able to retrieve my old contract and set up a new one on the same call making the whole process smooth and hassle free.
March 12, 2026
Very helpful thanks and good cover
March 11, 2026
Great alternative to buying excess car hire insurance from the car hire company
We have been with Worldwide Insurance for a few years now. We had a small claim last year for a tyre blowout and the claim was handled very professionally and paid out without any problems.
March 11, 2026
Another good experience!
Another good experience with the WWI team and an easy renewal process.
March 10, 2026
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