I am a frequent car hirer and this company saves me a lot per year. Their service is impeccable and always very fair. They never try to find something to avoid paying you the correct amount of the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more
Great service I received my renewal quote and was greeted by Alison at customer service who took my payment details. She was friendly and patient and it was lovely to talk to a person rather than a... See more
This company always gives me plenty of notice with regards to renewal dates. Is not pushy about renewing straight away, as long as it is fine prior to the first rental. They are very efficient and if... See more
Company details
Written by the company
We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.
Worldwide Travel Insurance - Specialist cover
Written by the company
- Having trouble getting insurance? Let us help!
- We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!
Contact info
The Business Centre, 1-7 Commercial Road, TN12 6YT, Paddock Wood
- +44 (0)1892 833338
- sales@worldwideinsure.com
- worldwideinsure.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Instructions were clear and easy to…
Instructions were clear and easy to follow. For some reason, the payment system wouldn’t process my card but this was resolved quickly and efficiently after a short telephone conversation with a pleasant and very helpful lady.
May 14, 2026
Great customer service and value for…
Great customer service and value for money car hire insurance l.
May 13, 2026
Great for insurance covering Car hire Excess
For renewing my Car hire Excess policy it was fast and easy.
Getting a quote for a new policy covering travel insurance took a little time.
May 12, 2026
No Hassle Renewal
When renewal was due we weren't travelling, so I emailed them & asked to start the policy when we next travelled, & they replied saying ok.
So paid & got the policy by return.
Good Renewal Process, at the same rate as the previous year.
May 7, 2026
The person was rude
The person was rude, aside from hard to understand her. And the first call I made they hang up on me. Will not be recommending this insurance to anyone. It seems very difficult to work with you.
May 7, 2026
Reply from Worldwide Travel Insurance
We are sorry to hear that you felt our sales person was rude and of course if this was the case there is no justification for this but pleased to see that you were still able to add another additional lead driver to the policy free and without an administration cost. WWT Team
Very helpful agent helped me with my…
Very helpful agent helped me with my details changes.
Thank you very much.
May 7, 2026
Quick and simple
May 6, 2026
Great service
I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a shot.
And I'm glad we did as we had a slight mishap, causing some damage, costing £400. On return, I made my claim, and within 3 days, I had the claim settled and money back in my account.
May 4, 2026
Unprompted review
great insurance and renewal process
May 5, 2026
Modifications to my policy were handled…
Modifications to my policy were handled efficiently and quickly.
April 30, 2026
Your customer service.
Your customer service advisor Allison, was very helpful and efficient.
May 1, 2026
Painless renewal process
Painless renewal process. I have used this company for many years.
April 29, 2026
Very happy with this insurance so renew…
Very happy with this insurance so renew it annually for quite a few years now. It saves me a fortune on extra insurance when renting cars, which I do quite a lot. When I once had a claim, it was dealt with efficiently and to my satisfaction.
May 1, 2026
Payment website froze - delay in confirmation of insurance
The website froze at payment stage with no confirmation on line and no e.mail sent. However money was taken and only after the insured period expired did an e.mail with my certificate arrive. I had presumed it was unsuccessful so paid again with another car hire excess insurer.
Emailed team and refunded within hours so have upgraded 1 star to 4 star!
April 27, 2026
Reply from Worldwide Travel Insurance
Hi, We are sorry that you had a problem with the payment system but we have noted that you have not contacted us to get a refund. Please email a copy of the other you policy you purchased and a request for a refund then this will be done. This happens very occasionally and is resolved easily. Email sales@worldwideinsure.com. WWTIS Team
Third time I have taken out travel…
Third time I have taken out travel insurance with yourselves and each time the process has been straightforward and easy to follow. Also prompt responses to telephone calls.
April 29, 2026
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