I required an item at very short notice, contacted Sophie who immediately checked it was in stock. After confirming it was in stock it was despatched straight away I had regular emails keeping me up... See more
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I would prefer to give Wormers Direct ZERO stars. Has this company gone into administration? I ordered a gift for my granddaughter before Christmas. My order was acknowledged - since when I have heard... See more
Placed an order 22nd Dec, wasn't expecting to receive til after new year but still nothing. No response to emails. Website is down, all social media has been removed and can't get through on the phone... See more
I ordered some overreach boots that are XL I have trouble finding larger boots they are a good fit and the black pair in particular have a very large Velcro strap the blue were smaller double straps... See more
People also looked at
Very poor customer service
Very poor customer service. I paid the extra for DHL but three days later they still had not given the package to DHL. I phoned to cancel the order. Nobody answered so I left a message and no one got back to me. Rang twice more same story but my phone call did make them get the package to DHL. Eventually the package arrived but I had already had one delivered the next day from another company. Best avoided.
August 20, 2024
Unprompted review
Reply from Wormers-Direct
Good afternoon,
I am sorry to hear you have had a bad experience with us. Please could you share your order number with us, and I can look into this, and rectify it for you.
Many thanks
Sophie
Great service and customer service
July 25, 2024
Value for money
I ordered some overreach boots that are XL I have trouble finding larger boots they are a good fit and the black pair in particular have a very large Velcro strap the blue were smaller double straps but still good. My only criticism is that I also ordered some pig oil and it had slightly leaked in the box, nothing major but it would have benefited from having tape across the lid to prevent any leakage.
June 24, 2024
Insufficient internal packaging
Ordered a repeat of my last order was disappointed that it was not packaged as well as previous order and consequently one of the gel tubs was slightly damaged causing a slight leakage no packing around the tubs at all this is not a good practice otherwise everything was fine
June 20, 2024
Unprompted review
Excellent service and price
May 25, 2024
Ordered over a week ago
Ordered over a week ago, nothing received. Normally dispatched straight away. Have heard nothing, have emailed to ask, still heard nothing
May 25, 2024
Very helpful to be able to order by…
Very helpful to be able to order by phone. My order was dealt with very efficiently. The delivery date and time was accurate.
April 24, 2024
Fantastic Customer Service
I required an item at very short notice, contacted Sophie who immediately checked it was in stock. After confirming it was in stock it was despatched straight away I had regular emails keeping me updated and item arrived exactly when Sophie said it would!
Can't recommend highly enough.
Thank you 🙂
April 24, 2024
Unprompted review
Great products- great service!
March 25, 2024
Great product Great service
March 25, 2024
Such great service packaging excellent…
Such great service packaging excellent all round thank you
February 23, 2024
Fast delivery and a good price for what…
Fast delivery and a good price for what I needed
January 25, 2024
Very pleased with this product 👍 our…
Very pleased with this product 👍 our pony has laminitis the Devils claw helps keep her going. The help from the staff and prompt delivery means so much very very happy with the service wouldn’t go anywhere else. Thanks
January 26, 2024
Great service
Great prices. Easy ordering.Fast delivery. Never had any issues, both me and my chickens are happy
December 27, 2023
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