Worthington Clark Reviews 

880
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and understanding, making interactions pleasant and productive. The service provided is frequently described as efficient and thorough, guiding individuals seamlessly through complex processes with excellent customer service and clear communication. Reviewers appreciate the ease of contact, including video calls and consistent updates, which ensured they felt informed and at ease. The overall user experience is often described as trouble-free, with staff patiently explaining procedures and addressing initial skepticism. Many customers recommend the company, emphasizing their trustworthiness and the positive outcomes achieved.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as polite, helpful, and... See more

Service

Clients share positive opinions on service, consistently highlighting the simplicity, efficiency, and... See more

Customer service

Reviewers consistently report positive feedback about customer service, highlighting the helpfulness and... See more

Customer communications

Reviewers highlight positive aspects of contact, often noting initial skepticism when first contacted out of... See more

User experience

Users describe positive interactions with user experience, often highlighting a trouble-free and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monies owed to me that I was unaware of was found by the team. Paperwork is not full of legal gibberish, easy to follow. Holding a video meeting was easily arranged. I am an early riser so a 6 am cal... See more

Company replied

Rated 5 out of 5 stars

Worthington Clark is a trustworthy asset recovery firm who recovered assets that had been lost to me for almost 40yrs. They percivered in sending me notifications of lost assets over a few years and... See more

Company replied

Rated 5 out of 5 stars

I am a Retired Police Officer and have worked in IT so I was obviously sceptical wen I was contacted by someone from Australia. I was soon put at ease by the lady (Lesley Bowen) who explained everyt... See more

Company replied

Rated 5 out of 5 stars

HATS OFF TO WORTHINGTON CLARK AND ALL THE STAFF.PLAINSAILING ALL THE WAY. TROUBLE FREE FROM START TO FINISH. ANY QUERIES DEALT WITH IN A QUICK , FRIENDLY, PROFESSIONAL AND STRESSFREE WAY. NO COM... See more

Company replied


Company details

  1. Research Institute
  2. Financial Institution
  3. Genealogist

Written by the company

Over 40 years of specialist experience in probate genealogy and beneficiary research for Lawyers & Trustees, estates, executors & beneficiaries, as well as historical research for companies, custodians, schools and communities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

880 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(880)

306 reviews in the last 12 months

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Rated 5 out of 5 stars

I was contacted out of the blue by this…

I was contacted out of the blue by this company regarding a lost policy of my stepfather, was a little dubious to start but they have been brilliant explained everything, were thorough and I have now received my first payment

February 2, 2026
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Reply from Worthington Clark

Jennifer - thank you, that's good to hear

Rated 5 out of 5 stars

Wasn't a Scam

I received a number of letters from WC and believing they were a scam ignored them, until one day I didn't. I ran as many checks as I could and was ultimately convinced enough to cautiously reach out. I gave as little information as possible throughout the process, and have to say I now feel a little silly. Great team, great result - Thank you!

February 6, 2026
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Reply from Worthington Clark

That's good news Rob - we always encourage customers to be sceptical and open minded. There are loads of ways to validate our legitimacy and thank you for taking the time to do so

Rated 5 out of 5 stars

I was very sceptical in the beginning

I was very sceptical in the beginning, but then very happily surprised 5 weeks later when the money hit my bank account!!

February 6, 2026
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Reply from Worthington Clark

Thanks Melanie - we know customer's value speed and are very focussed on that.

Rated 5 out of 5 stars

I was contacted often to assist with…

I was contacted often to assist with what was needed. The people I spoke to were friendly and supportive. This made me feel confident and secure.

January 30, 2026
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Reply from Worthington Clark

Thats excellent news, thank you Leanne. The team are great at explaining things

Rated 5 out of 5 stars

Another 'task' ticked off the…

Another 'task' ticked off the procrastinators list!
I have been receiving mail from Worthington Clark for a number of years (maybe 10+) & finally decided that if I wasn't going to address the issue (funds)that I owed it to them to have a crack as they have offered so many times. Yes, I had to provide lots of documents, and yes I had to pay a commission, but truthfully I would NEVER have got around to obtaining the funds myself. The process was so straightforward and I was kept in the loop with the status of payments. I highly recommend Worthington Clark - just do it and take it off the list.

February 6, 2026
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Reply from Worthington Clark

Thanks Lynne. I am sure your review will be appreciated by many. I often ask potential customers to set themselves a deadline and if it's not done by then then get us to do it. The other point to note is that the process is becoming harder and harder - so it's not a "no regrets" move to leave the assets, you run an increasing risk of never recovering them if you delay. Thank you Simon

Rated 5 out of 5 stars

Excellent service provided

Excellent service provided. Professional, reliable and open communication. I was kept fully informed from the start to the end of my dealings with the company.
I can fully recommend them to anyone.

February 6, 2026
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Reply from Worthington Clark

Thanks Jonanthan. Your claim got caught up in a change of process in one of the place where your assets were held. We are seeing this repeatedly - its getting significantly harder and longer to recovery money. We communicate when this happens and thank you for your patience. Simon

Rated 5 out of 5 stars

Highly recommend

I found the process efficient and was kept well informed about progress. Highly recommend.

January 30, 2026
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Reply from Worthington Clark

Thanks Sue, that's the level of service to which we aspire

Rated 5 out of 5 stars

Satisfied client

The company found money that I was not aware of and were very friendly and helpful with very little paperwork for me to complete. They made the process very easy and I was kept informed along the way. I would recommend this company to anyone.

January 27, 2026
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Reply from Worthington Clark

Thanks Robert, thats good to hear

Rated 5 out of 5 stars

Couldnt believe it

This was a lovely suprise recieving a letter from worthington clarke. Telling me they had found assets. I was very sceptical about this but thought ive got nothing to loose. Im so glad i replied. If your thinking its a scam like i did its not. Simon is a lovely guy and will help you with everything. Thankyou

January 16, 2026
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Reply from Worthington Clark

Thanks Debbie, very kind!

Rated 5 out of 5 stars

Well structured communication

Well structured communication
Excellent focus
Highly supportive and providing good guidance
No wasted time

January 21, 2026
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Reply from Worthington Clark

Thanks Kevin. Glad we could get you a quick outcome

Rated 5 out of 5 stars

Lost money recovery

Very helpful and professional. Always responded to my emails straight away. Very pleasant to deal with

January 16, 2026
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Reply from Worthington Clark

Thank you Kim, we aim to communicated quickly and clearly

Rated 5 out of 5 stars

Great company

Very helpful company. Sorted out any issues we had. Great company to deal with. Would highly recommend.

January 16, 2026
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Reply from Worthington Clark

Thanks Phil. It was a complicated claim but I'm so pleased we managed to complete it for you

Rated 3 out of 5 stars

Fees paid twice and more than the 30%

The fees are 33% which is very high. The 1st settlement they took 33%of the whole recovered amount but only gave us a percentage of the money . The remaining percentage was given to us 1 month later and they took a further 33% fee. Therefore their fees are heading towards 50% .
Saying that we had no idea the money was owed to us so it was money we didnt know we had. Just the sting was the additional fee thwy charged.

December 19, 2025
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Reply from Worthington Clark

Clare - you are clearly confused about our fees. You wrote to me last Sunday and I replied the same day, offering for our CFO to walk you through things. The fee in your, complex, case is 33%. It is over 12 months since the first contract was signed - an indication of the amount of work invested. As we explained we charge our % fee on each installment, this protects the customer. As an example if there are two receipts the first for $200 and the second for $100 - we charge 33% of each, $67 then $33. Thats not 50%, i have no idea where you got that number from, its 33% but it ensures you only pay the contracted fee as we deliver the money to you. We will contact you directly, again, to go over this. Thanks

Rated 5 out of 5 stars

Great experience

Great experience, was dubious at first, however had no issues and quick outcome, thank you

May 5, 2025
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Reply from Worthington Clark

Thanks Gayle, great to hear

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