WOW Camping Reviews 193

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered a Regatta men’s jacket, courier was Yodel, as I tracked it, it arrived at my local delivery depot, then tracker information stated “Returned to sender” with no explanation. I contacted Yodel... See more

Rated 1 out of 5 stars

Go elsewhere! Their website failed to provide payment methods. So emailed them - no reply! Called them, waited for around 10mins and got cut off!!! It also speaks volumes that they have not claimed... See more

Rated 5 out of 5 stars

I was given by my dad (minus feet) the Colman event shelter. It was stored in the garage until I had a use for it and then found the feet were missing. A quick Google search for the feet for the fe... See more

Rated 5 out of 5 stars

Ordered a 6 person blowup tent which arrived promptly. However, when I first went to use the tent I noticed some slight damage to some of the stitching and then it leaked during a storm. I contacted W... See more

Company details

  1. Camping Store

Information provided by various external sources

WOW Camping offer a great range of high quality tents, outdoor clothing and footwear, sleeping bags and camping cooking equipment, all at the lowest costs around.


Contact info

3.4

Average

TrustScore 3.5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices and wonderful service.

Great prices and wonderful service.
A bit nervous to buy from them having read some reviews, but the prices were really good so I wanted to try anyway.
My first parcel got lost, and they have been super kind and super helpful to try to sort the situation and fullfil the order.
I wasn't in rush to get the items, and the kindness and help received deserves this company a 5 star review.
I will definitely use them again and recommend them.

October 24, 2019
Unprompted review
Rated 4 out of 5 stars

Can’t give 5 stars But great service

Can’t give 5 stars as first delivery came used and damaged. However arrived in 2 days and was replaced in 2 days so can’t fault the WOW service. Lesson learned don’t order so it’s delivered day before you need to use it!
Possible simple error a returned item got sent out as new, I have recommended already and will use WOW again.

September 9, 2019
Unprompted review
Rated 1 out of 5 stars

Have never been so let down by a…

Have never been so let down by a company before. Ordered camping stuff for our trip tomorrow.... and despite being assured by phone yesterday it would arrive, it hasn’t. I now have to skuttle off manically to buy the necessary things that we really need . DO NOT USE THEM

August 23, 2019
Unprompted review
Rated 5 out of 5 stars

Great price and friendly, efficient service.

Purchased a tent and multiple other items that were at a fantastic price and arrive very quickly. I had to return a faulty item and Darren at the sales team couldn’t be more helpful. He organised a warranty replacement from the manufacturer, gave me regular updates and it arrived as soon as possible. I would thoroughly recommend them and will be using them in future.

August 17, 2019
Unprompted review
Rated 1 out of 5 stars

Bad Seller

Bad Seller. Item 6 gas canisters not received and non existent tracking number provided. Bad customer service and had to get my money back through ebay. Use another supplier!

July 13, 2019
Unprompted review
Rated 5 out of 5 stars

Ordered 2 sleeping bags they were…

Ordered 2 sleeping bags they were cheaper than Amazon! for exact same product. Simple ordering online 3-5 days delivery and they arrived in 3. Will deffinetely use them again. One very happy customer

February 16, 2019
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. Quick delivery, when there was a a small problem with the order Wow camping went above and beyond to put the matter right quickly and courteously. Will be using them again.

July 1, 2018
Unprompted review
Rated 1 out of 5 stars

AVOID

My advice would be not to order from here whether it be directly or via Amazon as you will be very lucky to see it. I have messaged them and spoken to them on the telephone and they are not helpful at all. They are blaming it on Royal Mail and they are delayed due to bad weather. The bad weather has been gone for a week now and I had ordered other items from various other suppliers on this day and have already received my goods. The customer care received from Wow camping is zilch. Thank you Amazon for stepping in to help do there job for them

March 12, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look