WOWCOMBO COSMETICS Reviews 827

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 428 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its outstanding quality and effectiveness, noting how it makes their lashes look long and full, often mistaken for falsies. People appreciate the ease of application, the non-clumping formula, and the fact that it stays on all day without smudging. Many also highlight how easily it removes with just warm water, without irritation. The overall user experience, from ordering to delivery, is frequently described as smooth and efficient. However, some customers experienced issues with the product being clumpy, messy, or making lashes stick together. A few also reported receiving defective, dry, or flaky mascara that was unusable. Additionally, some individuals noted problems with delivery, with orders being lost or taking an unexpectedly long time to arrive.

What people talk about most

Product

Clients share positive opinions on product, especially mascara, highlighting its ability to create long,... See more

Quality

People report positive experiences with quality, especially regarding mascara. Many reviewers praise its... See more

User experience

Reviewers highlight positive aspects of user experience, particularly praising the ease of application and... See more

Order

Reviewers mention positive feedback about order. Customers found the ordering process simple,... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the speedy and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I highly recommend Wow Combo Cosmetics Lash Mascara!! The whole science that is created by literally applying ink tubes to my lashes creating Fabulous full long lashes that people mistake for fal... See more

Rated 5 out of 5 stars

The product is outstanding. Easy to apply, non-clumping, and leaves no under eye residue, as you go through your day. The results are easy to control with the wand. Your eye lashes can look long... See more

Rated 5 out of 5 stars

Fantastic mascara that really works. There is so much fake advertisement and supposedly amazing tubing mascara (fell for it myself) which is the cheapest of rubbish product, but My Amazing Lashes is t... See more

Rated 5 out of 5 stars

The WOW mascara exceeded my expectations. This mascara does exactly what it claims! My eyelashes were so full they looked lije like I had extensions. And my sensitive eyes didn’t have any problems. T... See more


Company details


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

827 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love my new mascara

I love my new mascara. It goes on easy and looks like false lashes, I wore it for the first time meeting some friends, sid wow, they didn't realise I had such long eye lashes

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

This mascara IS the BEST! 🌟

I am 65 years young and since 14 have been wearing mascara ! Actually my report once said if I concentrated more on my work than my eyelashes I’d do well! I have tried Dior, Christian Dior, Clinique, Charlotte Tilbury every top brand and then Maybelline, Max Factor and yes the new Prime for older ladies! Now I’ve found this Wow I can truly say it is the best! It doesn’t clog, it lengthens unbelievably and I put it in on in the morning and it looks exactly the same in the evening! My lashes stay in place even though my eyes are hooded ! So easy to take off too! I absolutely love it thank you Wowcombo I highly recommend this product!

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

Product didn't suit me

Had issues with the product, didn't suit me at all. Wowcombo aftercare service was fantasic, professional and the matter was resolved to high standard with the company fulling there policy. Even though this product wasn't for me, can't be for everyone! would highly recommend them as a company.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous Mascara

Reviews well I don't really dont do that many but this product certainly deserved one. I sat on the fence for a while saw the advert on FB many times but always worried about being scammed so glad I took a leap of faith . This is the best Mascara I've ever used. Unlike others it doesn't feel heavy , didn't dry all crispy which normally slot do and makes you want to pull at it. Didn't clumpy and WOW did it make my eyes pop. I Bought the brown shade as being older black is quite harsh and never found a brown that made the eyes look as great as this does. My eyes are not normally sensitive but some mascaras do irritate this felt as if I was wearing anything it's so light , no heavy feeling . Customer service is also one of the best nothing to much trouble. This will definitely be my go to now, took years to find one I'm happy with and it's now a keeper .Don't hesitate just try it you won't be disappointed best money I've spent.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

The product is outstanding

The product is outstanding. Easy to apply, non-clumping, and leaves no under eye residue, as you go through your day.
The results are easy to control with the wand. Your eye lashes can look longer with minimal application of the products, or have the appearance of false eye lashes, with more.
This product is top notch.
As is; their customer service, shipping time and ease navigating their website.
I’m waiting for them to make burgundy, I hope it’s coming soon!
Customer loyalty to this company, is genuine, for good reason.
-Kelly G, Mississauga, ON, Canada

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

At first, hesitated.

At first, I was hesitate to buy anything online, I have been ordering stuff online and I get lucky to get my order or sending me a different stuff. Anyway, I tried and gave this Wow combo Eye lashes just to see if I will be able to receive it. By my surprise, It arrives 2 days ago and tried it yesterday and today. Wow, I am so happy with the results. Thank you so much.
By the way, I am Asian and my eye lashes are very shorts and thin looking. With this mascara, omgeee...it looks like I had false eye lashes hahaha. I AM HAPPY, THANKS

January 7, 2026
Unprompted review
Rated 1 out of 5 stars

Price and communication issue.

Item was shipped with insufficient postage. Had to pay online to Royal Mail to get it delivered. I sent an email asking why and got an email telling me my item had been shipped. I wrote again saying that’s not what I asked and no reply. Having to pay more means that the product price has been misrepresented.

January 6, 2026
Unprompted review
WOWCOMBO COSMETICS logo

Reply from WOWCOMBO COSMETICS

Hi Angela,

Thank you for bringing this to our attention. We’re sorry for the confusion this caused.

We want to clarify that Royal Mail payment requests are not generated by us or linked to our shipments. In some cases, customers receive separate Royal Mail notifications related to other parcels or unrelated deliveries.

To date, we haven’t had other UK customers report having to pay additional postage for our orders.

That said, we’re always happy to look into this further. If you can share the Royal Mail notice with us at support@wowcombo.com

We’ll gladly review it with you.

Warmly,
WOWCOMBO Customer Service

Rated 1 out of 5 stars

I got a discount code for 10%off put it…

I got a discount code for 10%off put it in and it turned out to be more expensive using the discount code, absolute rip off 🤬

January 8, 2026
Unprompted review
WOWCOMBO COSMETICS logo

Reply from WOWCOMBO COSMETICS

Hi,

We’re sorry for the confusion - we understand how frustrating that can feel.

In some cases, the total can appear higher after applying a discount due to taxes and shipping being calculated at checkout. Please note that we offer free shipping on orders with two or more items (for example, two mascaras or a mascara plus eyeliner), which often results in a lower total than a single-item order with a discount and paid shipping.

If you’d like, feel free to contact us at support@wowcombo.com
, and we’ll be happy to review your cart with you and make sure everything looks right.

Warmly,
WOWCOMBO Customer Service

Rated 5 out of 5 stars

Fantastic Mascara!

Over the years I have spent a fortune on mascaras.. I have very short lashes.. well! I thought I did!
It's called 'WOW' for a reason..
Honestly.. if like me, you hated your lashes.
Treat yourself.
It comes in brown too. Which is great for me as I find black a little harsh as I am getting older.
Thank You All at 'WOW'!

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Real Reviews

I was about to order this mascara after being totally underwhelmed with Prime Prometics. The reviews on Facebook are nothing but amazing but I thought I’d check out Trustpilot to get unbiased reviews. I’m so glad I did, I definitely won’t be ordering

January 7, 2026
Unprompted review
WOWCOMBO COSMETICS logo

Reply from WOWCOMBO COSMETICS

Hi Elaine,

Thank you for taking the time to research before purchasing - we completely understand wanting to see a range of experiences.

We want to share that our current Trustpilot rating is 4.6 / 5, based on feedback from verified customers. Like any cosmetic product, our tubing mascara isn’t a perfect match for everyone, and Trustpilot reflects both positive and critical experiences so shoppers can make informed decisions.

We truly appreciate you considering WOWCOMBO, and if you ever have questions about whether our mascara would suit your lashes or preferences, our team is always happy to help at support@wowcombo.com


Warmly,
WOWCOMBO Customer Service

Rated 4 out of 5 stars

Good service, great product

Good service, prompt delivery and great product and reasonably priced! Different to many other mascaras and takes a little getting used to when applying, but it works, my lashes look longer and fuller and they stay all day…no smudging or wearing off as the day goes on! I will definitely continue to use and thoroughly recommend

January 7, 2026
Unprompted review
Rated 5 out of 5 stars

Truly excellent customer service.

My parcel was delivered to the wrong address and
lost.
I was contacted promptly and informed.
A replacement was sent straight away, no quibble just done- excellent caring customer service.
Julie was amazing in sorting everything out for me.

January 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look