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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and helpfulness, noting that agents go above and beyond to ensure a smooth and stress-free travel planning process. Many appreciate the personalized approach and the agents' dedication to finding the best deals and itineraries. The customer service is frequently highlighted as exceptional, with people feeling well-supported and informed throughout their booking journey. However, some customers also noted significant issues, particularly when changes or emergencies arose. A few people experienced difficulties with rebooking flights and reported challenges in receiving timely assistance or resolution during critical situations, leading to dissatisfaction with communication and support during unexpected changes.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting agents' professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and helpfulness of... See more

Booking process

Clients share positive opinions on the booking process. Many customers praise the ease and stress-free nature... See more

Price

People report positive experiences with price. Customers consistently praise the ability of the service to... See more

Based on these reviews

Rated 5 out of 5 stars

Elijah was amazing to work with! He was super patient throughout the entire process and really took the time to find me a great deal. I appreciate how attentive and understanding he was, especially wh... See more

Company replied

Rated 5 out of 5 stars

I must admit I was nervous and apprehensive about the whole process. I actually researched WOWFARE, Looked up Trustpilot and read reviews and was convinced that they were Legitimate. Also, the more I... See more

Company replied

Rated 5 out of 5 stars

I had great customer service with WOWFARE agent Femmy. He was very polite and painstakingly ensured my flight needs were appropriate and met. Most importantly, he made follow-up calls to enquire if... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Excellent Service from Ade A. at WowFare I had an outstanding experience working with Ade A. from WowFare. From the very beginning, Ade was patient, professional, and incredibly helpful. H... See more

Company replied


Company details

  1. Airline Ticket Agency
  2. Flights Search Site
  3. Hotel
  4. Travel Agency

About WowFare

Information provided by various external sources

Image Placeholder

WOWFARE main goal is to offer you the most convenient and discount flights deal!

Our travel experts help guide our customers through the thousands of travel opportunities they have by narrowing them down to specific options that best suit them and then offering an expert market analysis and recommendations.

Our mission is making travel planning a breeze in every way imaginable.

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About Us
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FAQs

Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience was great

My experience was great, Darlene was able to attend to me and helped me get a good flight ticket. She exhibited good and honest customer services. I would recommend her to anyone that wants to buy flight ticket.

May 20, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Osuji,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Brock was very kind and courteous he…

Brock was very kind and courteous he helped me get a very good deal

May 17, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Keith,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

I admire the professionalism of Sofia…

I admire the professionalism of Sofia in handling of my booking transaction. She was knowledgeable, patience, and understood what I was looking for. She was respectful and very thoughtful to me her client.

May 15, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Peter,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Denzel is great 👍 agent

Denzel is great 👍 agent, appreciate

May 14, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Peter,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Tayo was very very helpful and…

Tayo was very very helpful and professional. I can recommend anyone to go to him if they want to travel. Wowfare agency is the travel agency to go if you want to travel.

May 15, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Kadiatu,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

I had great customer service with…

I had great customer service with WOWFARE agent Ikem . He is very polite and ensured my flight needs were appropriate and met. Most importantly, he made follow-up calls to enquire if I had any unanswered questions or unmet needs. He is the best of the best
Thank you

May 14, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Success,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Great a experience booking a flight with WOWFARE

I had great customer service with WOWFARE agent Femmy. He was very polite and painstakingly ensured my flight needs were appropriate and met. Most importantly, he made follow-up calls to enquire if I had any unanswered questions or unmet needs.
Thank you

April 25, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Joseph,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Thank you Laure for helping to get my…

Thank you Laure for helping to get my tickets last night. She was so sweet and kind she helped me with everything I needed. Appreciate your kindness. Laure

May 12, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Ismaiel,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

I am extremely grateful to be served by Jaffar again

I am extremely grateful to be served by Jaffar again today , for me he is a super great agent I have never met since I’m booking my flights with WOWFARE a big thank you to him .

May 8, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Helene,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Awesome support - thank you Grace!

Booked a trip through this company and the support has been amazing! I especially appreciate Grace - she has supported me every step of the way. I'll certainly be booking with this company again in the future. Thank you Grace!!!

May 8, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Sam,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Agent Miracle was patient

Agent Miracle was patient, very detailed and instructive in his communications with me. I'm very impressed with the services he provided to me.

May 3, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Osaren,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

The Travel agent was very respectful

The Travel agent was very respectful, patience, supportive, understanding kind hearted and Nice. I will like to work with him again. Thank you Mr. Femmy. God bless you for the good works.
Francisca!

April 30, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Adwoa,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

I like to work with TADE this is my…

I like to work with TADE this is my second time to book a ticket she was a very good

May 3, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Mudirat,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Ade was a great help

Ade was a great help. He went above and beyond to help with my booking. I would highly recommend using him in the future.

May 2, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Wendy,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

My travel agent

My travel agent, Marcenna was very approachable and quick in providing all the info I was asking. She got me a fantastic deal in first class! Thank you!!

May 2, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Paola,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

I have a great customer service…

I have a great customer service experience with this company, I feel fulfilled

May 1, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Deroju,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Miracle has been my agent for a while…

Miracle has been my agent for a while now and I can tel you he is good. He always have time for me and also advice me

April 17, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Barbara,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

Excellent customer service

Kasie did a good job from booking to reminders on departure and return day. I will book my ticket with WOw fare over and ov again.

April 15, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Olalekan,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

He got back to me promptly

He got back to me promptly

April 16, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Doug,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

Rated 5 out of 5 stars

My Agent, Elijah is great

My Agent, Elijah is top notch with professionalism and customer service. So reliable and dependable. Call him anytime, he is there. Even when u wake him from sleep. I choose anytime.

April 30, 2025
Unprompted review
WowFare logo

Reply from WowFare

Dear Ifeyinwa Udoye,

Thank you for leaving us such a wonderful review.

We are thrilled that you loved your experience, our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Thanks for your kind words and we look forward to seeing you again.

Warm regards,
Wowfare Team

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