While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often noting that products arrive quickly, sometimes even on the same day or within 48 hours, and are well-packaged and in perfect condition. Many consumers highlight the excellent customer service, describing the team as helpful, responsive, and providing clear communication throughout the entire process, from order to delivery. People also appreciate the quality of the products and the competitive pricing. However, some customers were dissatisfied with specific aspects, such as receiving fewer items than advertised in a package or experiencing issues with product authenticity and warranty claims. A few reviewers also mentioned initial delays in receiving invoices or order confirmations, and some reported difficulties in getting refunds when mistakes were made.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting its speed and efficiency.... See more

Product

Customers had positive experiences with product quality and authenticity. Many reviewers praised receiving... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency.... See more

Customer service

Clients share positive opinions on customer service. Many customers highlight the responsiveness and... See more

Order

People report positive experiences with order. Many customers praise the smooth and straightforward ordering... See more

Based on these reviews

Rated 5 out of 5 stars

staff. I highly recommend them to everyone. I ordered a Mini 5 Pro drone from them on February 4, 2026, and it arrived in just five days without any delays via SMSA. The store provided secure and rel... See more

Company replied

Rated 5 out of 5 stars

Whatsapp support is awesome, made two orders from them previously once in Dubai for the pixel 10 fold and once in Bahrain for the pixel 10 pro. Smooth dealings and the phones received were brand n... See more

Company replied

Rated 5 out of 5 stars

Overall, my experience with Wowffer has been good. The drone arrived in good condition and works well. However, the offer mentioned that the package should include three batteries, but I received o... See more

Company replied

Rated 5 out of 5 stars

The Team behind are great with communication! Hands down one of the best customer service I’ve experienced! I was doubtful when i first saw their website but it to took me Two months before I press... See more

Company replied


Company details

  1. Electronics Store
  2. Camera Store
  3. Cell Phone Store
  4. Computer and Accessories Store

Written by the company

Wowffer is an online shopping platform owned and managed by BIZNET TRADING CO. LLC registered under the Dubai Economic Department , offering quality products and reliable service to enhance your shopping experience. We are fast growing electronics e-commerce store in Dubai and across UAE and the Middle East. Our product range consists of Mobile Phones, Laptops, Notebooks, Digital Cameras and other Electronics. With Wowffer you can buy all types of latest mobile phones, notebooks, laptops, cameras and get them delivered to your home or office with our express delivery options. We ship across UAE . All the products sold on Wowffer are brand new. Wowffer has partnered with DHL to ensure that the deliveries are done to the customers on time and in perfect condition. Our Products At Wowffer, we stock a wide range of the most sought after products, including: Apple Devices: Latest models of iPhones, iPads, MacBook. OnePlus Phones: High-performance OnePlus Open. Samsung Phones: Galaxy series to cutting-edge foldable devices Pixel Phones: Wide range of Pixel 9 Phones Leading Digital Camera Brands: We stock a wide array of digital cameras and lenses from renowned brands i.e Canon, Nikon, Panasonic, Fujifilm etc. Our Vision We're also focusing on expanding our global footprint, ensuring that wowffer.com becomes a household name. Expect ground breaking partnerships, expanded logistic networks, and enhanced customer service capabilities in the near future. At Wowffer, we're not just building an e-commerce platform; we're crafting the future of digital shopping. Convenient Payment Methods Wowffer offers multiple convenient payment options, making it easy for customers to complete transactions. We also provide Cash on Delivery, allowing you to pay only after receiving your items. Returns & Refunds For details on returns and refunds, please visit our Returns & Refund Policy.


Contact info

4.8

Excellent

TrustScore 5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service – 100% legit

I ordered my Pixel 10 Pro XL on December 30, 2025, and had an excellent experience. The phone was delivered the very next day, and they also offer express same-day delivery.

The whole process was smooth and easy. Payment was done online, and their customer support was very helpful. I could contact them directly through WhatsApp, which made communication quick and convenient.

I wasn’t familiar with this online store at first and was hesitant to order, but I can confidently say they are 100% safe. If you’re looking for a new Pixel phone, I highly recommend buying from Wowffer. This was my first purchase, and I’m very satisfied.

December 30, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We're thrilled to hear about your excellent experience with Wowffer. We appreciate your kind words and recommendation. Enjoy your new Pixel 10 Pro XL!

Rated 5 out of 5 stars

Very helpful customer service

Very helpful customer service. I bought a Google pixel 10 and it was delivered without any issue. 100% recommended.

December 30, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We are thrilled to hear that you found our customer service helpful and that your Google Pixel 10 was delivered without any issues. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Fast delivery and great customer…

Fast delivery and great customer service. Definitely recommend.

December 24, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We're thrilled to hear that you appreciated our fast delivery and great customer service. We're grateful for your recommendation. Thank you for choosing us!

Rated 5 out of 5 stars

Amazing service within a day delivery I…

Amazing service within a day delivery I mean this is super awesome. Highly recommend guys approach them for your phones and tablets genuine product with best price.

December 27, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

شكرًا جزيلاً لتقييمك الإيجابي بخمس نجوم! نحن سعداء جدًا بأن خدمتنا وتوصيل الطلبات في نفس اليوم نالا إعجابك. نحن نقدر الثقة التي أبديتها فينا ونتطلع إلى خدمتك مجددًا.

Rated 5 out of 5 stars

Honestly such a fast service

Honestly such a fast service , i ordered the camera to saudi arabia and it reached in 1 day.

December 22, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We're thrilled to hear you had such a positive experience with our fast service delivering the camera to Saudi Arabia in just 1 day. Fastest service indeed!

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, customer service they are very helpful

December 22, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you, Waad, for the 5-star rating! We appreciate your positive feedback about our fast delivery and helpful customer service. We're glad to know you had a great experience with us!

Rated 5 out of 5 stars

Genuine seller and original product in…

Genuine seller and original product in unused condition.

December 18, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for the 5-star rating! We are thrilled to hear that you found us to be a genuine seller with original products. We truly appreciate your feedback and look forward to serving you again at wowffer.com.

Rated 5 out of 5 stars

Wowww!

Wowww!! Amazing service. I ordered 1pm and I received 4pm in the same day.
Camera in good condition, packaging in good condition, and kind delivery guy.
I recommend buying it!!!

December 19, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you, Yuli, for the 5-star rating! We're thrilled to hear that you had an amazing experience with us. We're glad the camera was in good condition, the packaging was top-notch, and our delivery person was kind. We appreciate your recommendation! Same day delivery is lightening fast with wowffer.com

Rated 5 out of 5 stars

It was a good experience

It was a good experience, thanks for the team for supporting me online, especially for their excellent service and support during the customs clearance process, their assistance to the judge, and their immediate response via WhatsApp.

Fast service is their Competitive advantage

December 19, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5 star rating! We are delighted to hear that you had a good experience with our online support team. We truly appreciate your kind words about our excellent service, support during customs clearance, assistance to the judge, and prompt responses via WhatsApp. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

Great and fast delivery and I highly…

Great and fast delivery and I highly recommend

December 10, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for the 5-star rating! We're thrilled to hear that you had a great and fast delivery experience, and we truly appreciate your recommendation. Thank you for your support!

Rated 5 out of 5 stars

I Ordered Google Pixel Watch 4

I Ordered Google Pixel Watch 4 this week and the service was spot on, it reached as agreed on time.
I ordered a phone before from them and this time I got a watch. Highly recommend

December 15, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you for your 5-star rating! We are thrilled to hear that you had a positive experience with the service for your Google Pixel Watch 4 order. Your recommendation means a lot to us. We appreciate your continued support!

Rated 5 out of 5 stars

Great service

Great service, smooth communication.
My first ever purchase from them was a Pixel 8 pro and I'm still using it. At that time they had the best price in the market in the UAE. This year I bought the Pixel 10 Pro XL, as usual, the best deal in the UAE. I ordered the phone at 10.59AM and I received the phone at 2.33PM same day, just after two and a half hours with few WhatsApp messages, I got the phone.
Highly recommended.

December 8, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you, Mr Tharindu, for your glowing 5-star review! We are thrilled to hear that you have had such positive experiences with our service and products. We appreciate your kind words and look forward to serving you again in the future.

Rated 5 out of 5 stars

Best in the UAE

Original product, fast delivery, very good service ❤️

December 7, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Thank you so much for your love and glowing 5 star review.

Rated 1 out of 5 stars

Fake Product Fake promises and Very Bad Customer care

I am absolutely furious with this company and your so-called "genuine" products. I bought a Google Pixel 9 Pro XL just a few months ago, and while I initially loved the sleek design and amazing features, that admiration has quickly turned into frustration.

Now, I have a green line on the screen, and it’s not functioning as it should! When I purchased this phone, your so-called "wow team" assured me it was a legitimate product with a warranty. But when I reached out about this issue, I was met with the absurd response that there’s no warranty and that it can't be replaced. This is outrageous!

I feel completely cheated, and I’m taking this matter up with the Consumer Court for justice. Your company is clearly selling refurbished or counterfeit phones while taking hard-earned money from customers. This is unacceptable!

I expect a prompt resolution to this issue

December 2, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

Dear Santosh Kumar,

Thank you for dedicating your time to share your experience, as feedback—both positive and critical—is invaluable to us. I'm genuinely sorry to hear about the frustrations you've encountered with your Google Pixel 9 Pro XL purchase. It’s disheartening to know that what began as a delightful experience has turned into dissatisfaction, and I want to address your concerns head-on.

First and foremost, I appreciate your recognition of the phone’s sleek design and its amazing features. It’s crucial to us that our products initially meet your expectations in quality and innovation. However, I completely empathize with the disappointment caused by the green line on the screen and can understand how this has impacted your experience.

With regards to the warranty issue, I'd like to clarify that our warranty policy, which unfortunately does not cover screen issues, is clearly outlined on our website. However, this does not negate your valid feelings of disappointment, and I’m truly sorry for any inconvenience this may have caused.

Rest assured, we do not condone the sale of refurbished or counterfeit devices, and we strive to maintain integrity in all our products. To make things right, I encourage you to reach out once again through our official channels, and our customer service team will make every effort to assist you further. We are committed to resolving this matter to your satisfaction and doing everything in our power to regain your trust.

In the spirit of moving forward, I would love to extend an invitation for a future stay with us, should you ever consider our services again. It would be an honor to have another opportunity to provide you with the exceptional service and quality that you deserve.

Thank you for bringing this to our attention, Santosh. We are committed to learning from this and improving our processes.

Warm regards,

Fiza

Customer Experience Manager

Rated 5 out of 5 stars

DJI mini 5 pro

I have ordered DJI mini 5 pro from them, they have done great job on the service alongside with the smooth and clear communication.

I highly recommend to deal and buy from them.

November 13, 2025
Unprompted review
Wowffer logo

Reply from Wowffer

شكرًا جزيلاً لتقييمك الإيجابي بنجمة واحدة! نحن سعداء لمعرفة أنك قد استمتعت بتجربتك معنا وأن خدمتنا كانت جيدة. شكرًا لتوصيتك وثقتك بنا. نأمل أن نراك مرة أخرى قريبًا!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look