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2.7
13 reviews
Hasn’t replied to negative reviews
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AWFUL Product and NOTHING like what showed up. The pictures were of a real wood nativity with real wood drawers. The nativity pieces were cute and what I expected. Everything else was STYROFOAM AND PAPER!
Buyer beware. If you need to return your product you are responsible for sending it back international mail which is more expensive than what you ordered. Post office cannot find address they send you to return merchandise.
Bought 2 pairs runners …one was wrong colour and pattern and they were really cheaply made and too narrow fitting versus standard runners
Utterly crapy company! They sent me the wrong product and then expected me to pay for shipping it back to them.
I had a few questions before ordering, and the customer service team was responsive and helpful - they helped me make a good choice.
First time shopping here, and I'm, happy with my purchase. Ordering was easy, and shipping was super fast!
Orderd and payed for a drill locator $89.99 Jan,31, 2025 . It's now Feb 15th, and still no word from Wowoodi about shipping. No tracking # nothing, even after emailing them numerous times asking about shipping time. No response at all.
This store has a fantastic selection! I was able to find exactly what I wanted.
You really can't beat the price for the quality of the materials and the craftsmanship. I feel like I got my money's worth.
I had an issue with an order and was blown away by how helpful and responsive the customer service team was. They went above and beyond to resolve my problem in a very timely manner. Since then, I've become a loyal customer because I feel comfortable knowing they have great support if anything ever goes wrong.
Reply from Wowodi
Thank you very much for your compliments and support of our customer service team. We are very happy to solve the problems you encountered with your order and make you satisfied. We always strive to provide customers with quick responses and effective solutions to ensure your shopping experience is smooth and enjoyable.
We value every customer and are committed to building long-term relationships. Your trust and support are very important to us, and we will continue to work hard to provide you with excellent service and support.
If you have any other questions or needs in the future, please feel free to contact us. We will always be happy to serve you.
Thank you again for your feedback and support.
I just wanted to take a moment to express my gratitude for the exceptional customer service I received from your independent store. From the moment I reached out with a question about a product, the response was prompt and helpful. The staff went above and beyond to ensure that I had all the information I needed to make an informed purchase. The entire experience was smooth and seamless, and I couldn't be happier with my purchase. Thank you for providing such a wonderful shopping experience!
Reply from Wowodi
Thank you so much for your kind words and appreciation for the exceptional customer service you received at our independent store. We are thrilled to hear that you had a positive experience from the moment you reached out with your question until the completion of your purchase.
Providing prompt and helpful responses to our customers is a top priority for us, and we are glad that our staff went above and beyond to ensure that you had all the necessary information. We believe that informed purchasing decisions lead to greater customer satisfaction, and we are delighted that we could assist you in making the right choice.
We are also pleased to hear that your entire shopping experience was smooth and seamless, and that you are happy with your purchase. It is our goal to provide a wonderful shopping experience for our customers, and your satisfaction is the ultimate reward for us.
Once again, we sincerely appreciate your feedback and thank you for choosing our store. If there is anything else we can do for you in the future, please do not hesitate to reach out. We are here to assist you.
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