Developer harassing me
I recently tested WP Auto Blog using the trial offered on their website before deciding whether to purchase the product.
The trial is described as a “free trial” on their homepage, although it requires a $1 payment and allows users to generate up to 100 articles during the trial period.
I signed up for the trial, generated articles to test the software, and then cancelled within the trial period because the tool wasn’t the right fit for my workflow.
After cancelling, the developer contacted me by email asking for feedback about why I had cancelled the trial and said that if I provided feedback he would give me an extra month free. I replied with detailed feedback explaining my experience and clarified that I did not need the additional free month.
In the same email I also mentioned that I had noticed a payment attempt against my card despite cancelling the trial.
After this, the tone of the conversation changed significantly. I was told that because the generated articles were live on my website I must either remove them or pay for the service.
When I reviewed the terms and conditions that were available at the time, I could not find any clause stating that content generated during the trial could not be used or must be removed.
During the email exchange, the developer later sent a screenshot of terms stating that trial content could not be used commercially. This wording did not appear in the version of the terms that I had previously reviewed leading me to believe he had gone ahead and changed them during our email exchange.
Throughout the exchange I received multiple emails insisting that I either remove the articles or pay for them, along with comments suggesting I had used resources without paying. I found this communication uncomfortable and unnecessarily confrontational given that I had signed up for and cancelled a trial within the trial period.
In addition, the communication was sent from a personal Gmail address rather than a company domain.
The software itself may work for some users, but my experience with the trial and the way the situation was handled afterwards left me uncomfortable continuing with the service.
Edit to add: since this review went live the developer is harassing me again to remove the review.

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