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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and functionality of the products, finding them reliable and effective for their needs. Many people highlight the ease of use and intuitive setup, making the products accessible even for non-developers. The customer service is frequently described as exceptional, with prompt, helpful, and responsive support that often provides practical solutions and even makes adjustments. However, some customers experienced issues with the website and licensing system, finding it unsuitable for agency use or environments with multiple team members. A few people also noted that communication regarding subscription renewals could be improved, and some experienced delays in receiving responses from the support team.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Website

Users describe ambiguous interactions with the website. Many customers praise the clean website, good... See more

User experience

Customers had positive experiences with the user experience. Many reviewers found the plugins reliable, easy... See more

Product

Reviewers mention positive feedback about products. Many customers are impressed with the quality and... See more

Response time

Clients share ambiguous opinions on response time. Many reviewers praise the support as responsive, fast, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

After scouring hundreds of plug-ins, this one fit the bill perfectly. It's still early days, but so far, so good. Compared to other plug-ins, implementation is pretty intuitive and not hard to figure... See more

Company replied

Rated 5 out of 5 stars

I use two plugins on my WooCommerce store from WPfactory. Both do exactly as I need. Cost of Goods to monitor my margins and Stock Monitor to help keep watch over stock issues from different s... See more

Company replied

Rated 5 out of 5 stars

I have been using their "Product XML Feeds for WooCommerce" plugin since many years. It is one must have plugin for me as it creates live feeds used by product comparsion websites and google merchan... See more

Company replied

Rated 5 out of 5 stars

We were using a different WooCommerce plugin to create PDF invoices for our customers, but it was very restrictive and eventually found we just couldn't add what we needed to the invoice. Found this... See more


Company details

  1. Software Company

Written by the company

Unlock the Full Potential of Your WooCommerce Store with WPFactory Boost your online business with WPFactory, the leading provider of premium WooCommerce plugins. Our powerful, feature-rich solutions seamlessly integrate with your store, helping you: 1. Optimize performance, streamline your operations and manage your inventory effortlessly. 2. Enhance customer engagement, leverage personalized marketing tools and reporting features. 3. Simplify management, enjoy user-friendly interfaces designed for efficiency. Every plugin is crafted with precision to elevate your store’s functionality while ensuring a smooth, hassle-free experience. Backed by exceptional customer support, WPFactory is your trusted partner in taking your WooCommerce store to the next level.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Needed a PDF invoice plugin with free layout option

We were using a different WooCommerce plugin to create PDF invoices for our customers, but it was very restrictive and eventually found we just couldn't add what we needed to the invoice. Found this plugin from WPFactory which does exactly what we need. I also needed a little bit of support to get it working exactly the way we wanted, and Support gave me the exact code that I needed to use. So great I bought the full suite of plugins!

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect support with Taha

Great support! Taha quickly found a solution to a tricky issue. Highly recommended!

March 25, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for the wonderful review! We're thrilled to hear that Taha was able to resolve your issue quickly.
We truly appreciate you taking the time to share your experience, and we're here whenever you need us.

Rated 5 out of 5 stars

The best plugin for product quantity

Without doubt, it´s the best plugin for products quantity I´ve used with woocommerce. And another thing very important: behind the plugin there are people helping and giving support in an extraordinary way. Thank you very much to all of them.

March 18, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you so much for this kind review! It means a lot to hear that Product Quantity for WooCommerce has been the best solution for your needs. And we're especially grateful for your words about our support team. They work hard to make sure every customer gets the help they need, and feedback like yours keeps them motivated.

Rated 5 out of 5 stars

Really fast customer support

Really fast customer support. Recommended.

March 12, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for the kind words! We're glad our support team could help you quickly. We appreciate the recommendation!

Rated 5 out of 5 stars

Best wish list plugin for WordPress.

The first company I know that responds to customer requests and even makes small adjustments to the plug-ins, which makes my life so much easier. Thank you for that.

February 20, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you so much for your thoughtful review!

We’re really glad we could help and make those small adjustments to better fit your needs. Making our customers’ work easier is exactly what we strive for. We truly appreciate your support!

Rated 5 out of 5 stars

Immediate support

Immediate, reliable support for a problem with the plugin in a local installation. Thank you very much.

February 12, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for your kind words!

We’re glad we could provide immediate and reliable support to help resolve the issue on your local installation. If you ever need assistance again, we’re here to help!

Rated 5 out of 5 stars

WooCommerce Quantity Manager

WooCommerce Quantity Manager – Min Max Step Quantities Plugin.
A very comprehensive and flexible plugin, with responsive and friendly support.

November 3, 2025
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for the fantastic review!

We’re glad the plugin meets your needs and that you had a great experience with our support team.

We truly appreciate your support and look forward to continuing to help your store succeed!

Rated 5 out of 5 stars

WPFactory crafts top-notch WooCommerce…

WPFactory crafts top-notch WooCommerce and WordPress plugins that make our clients’ online stores run smoother and sell better. Their tools have been a big help in boosting store performance, saving us time, and keeping our customers happy. The plugins are reliable, easy to use, and backed by responsive support.

January 29, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for sharing your experience!
We’re really happy to hear that our plugins helped improve your store’s performance and made things easier for your team. We truly appreciate your trust in WPFactory

Rated 5 out of 5 stars

Great plugin with superb support

I had to reach out to hem on an account issue.. I haven't had such quick and efficient turnaround in quite some time.. Excellent plugin.. I've been using it for about 6 months now and users love it. Definitely worth the money.

January 29, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for your feedback.
We’re glad our support team was able to assist you quickly and resolve the account issue. It’s great to hear the plugin has been working well for you and your users.

Rated 5 out of 5 stars

Top service

Top service.
I wanted to make some adjustments to the shipping methods in my webshop. But couldn't find a suitable plugin for that. So I asked if WP Factory knew a solution.
I got a quick response, suggesting another plugin. And if that didn't work, Omar even wrote a piece of code especially for my problem and sent it along with me that I could paste into my site. I am still puzzling to get the processing of shipping methods exactly as I want. I'll definitely keep in touch with WP Factory if I have more questions.

January 13, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for sharing your experience.
We’re pleased we could assist and provide a solution tailored to your needs. Don’t hesitate to contact us if you need further support.

Rated 5 out of 5 stars

Excellent plugins and support from WPFactory

We use WPFactory plugins for our website and they work seamlessly. Support is always prompt and helpful when required.

January 15, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for the review.
We appreciate your feedback and are pleased our team could support you promptly.

Rated 5 out of 5 stars

Great plugins and customer support.

I use two plugins on my WooCommerce store from WPfactory.

Both do exactly as I need. Cost of Goods to monitor my margins and Stock Monitor to help keep watch over stock issues from different staff adding items.

I have needed help setting up COGS and WPfactory were quick to help. Got it working. Very quickly for my setup.

Great plugins and better customer support.

January 1, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for sharing your experience.
We’re happy our team could provide timely assistance and that the plugins are meeting your needs.

Rated 5 out of 5 stars

I’ve worked with WPFactory plugins…

I’ve worked with WPFactory plugins across several WooCommerce stores, and I’m genuinely impressed with the quality. Each plugin focuses on solving a specific problem—no bloated all-in-one tools, just clean and modular features that integrate perfectly with WooCommerce.

Performance has been excellent, even on high-traffic sites. Setup is straightforward, the admin UI is clean, and everything works as expected. Support has also been great—quick responses and practical solutions whenever I had questions.

Pricing is very fair, especially compared to bigger plugin vendors. The plugins deliver real value, and updates are frequent enough to keep compatibility solid. If I had one suggestion, it would be to improve the organization of the documentation, but overall the experience has been fantastic.

Highly recommended for store owners and developers who want reliable, purpose-built WooCommerce plugins

January 14, 2025
Unprompted review
WPFactory logo

Reply from WPFactory

Thank you for taking the time to share such detailed feedback.
We’re glad to hear the plugins have performed well across multiple stores and that our support team could provide timely, practical assistance. We also appreciate your suggestion regarding the documentation and will take it into consideration.

Rated 5 out of 5 stars

Good experience

Clean website, good collection, and needed a little help to set up the plugin, the support was very attentive

January 13, 2026
WPFactory logo

Reply from WPFactory

Thank you for your feedback.
We’re glad our support team could assist you during the setup and that everything is working well.

Rated 1 out of 5 stars

Adding ads to your site!

Large ads into my own sites backend. How outrageous you are!

January 12, 2026
Unprompted review
WPFactory logo

Reply from WPFactory

Thanks for taking the time to express your thought in a review about that. You could simply just close that ad :)

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