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WPJ Heating Reviews 1,264

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being skilled, helpful, and friendly, often highlighting their professionalism and knowledge in solving problems. The service provided is frequently described as excellent, with many appreciating the efficiency, clear communication, and timely completion of work, often within budget. Reviewers also found the pricing to be competitive and fair, with some noting that the company offers affordable options and avoids unnecessary extras. However, some people mentioned issues with clarity regarding costs and the scope of work, leading to unexpected charges or a lack of transparency in billing. A few others also felt that initial assessments were not thorough, requiring follow-up visits to fully resolve problems.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the professionalism, efficiency, and... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, efficiency, and... See more

Price

Customers consistently note positive experiences with price, finding charges competitive and affordable for... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the professionalism and... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Estimate given on Tuesday by Will. New boiler and ancillaries fitted on Thursday and Friday by Kevin - assisted by Lorenzo on day 1, and Charlie on day 2. This included power flush of radiators and p... See more

Company replied

Rated 5 out of 5 stars

Easy to arrange an appointment. Flexible if there has to be a change. excellent engineers,,, pleasant, helpful, they know their stuff and also use their knowledge to find the right solution to a pr... See more

Company replied

Rated 5 out of 5 stars

We had a new boiler moved and radiators installed, a bathroom fully refurbished and some electrical work carried. All those involved did a great job. Valdi in particular was fantastic in renovati... See more

Company replied

Rated 5 out of 5 stars

WPJ installed our new boiler four years ago and the whole process from initial telephone discussions to installation was painless and professional. We took out a maintenance contract so the boiler is... See more

Company replied


Company details

  1. Plumber
  2. Boiler Supplier
  3. Heating Contractor
  4. Boiler and Heating Service
  5. Plumbing Supply Store

About WPJ Heating

Written by the company

WPJ Heating

WPJ Heating is a Plumbing & Heating company in London covering South & West London boiler installations and plumbing.

We specialise in boiler installations and all heating and plumbing related services.

We have been established for over 20 years and are experts in the field. We are one of London's most trusted tradesmen so you can trust us to take care of your home.


WPJ Heating is one of the most renowned plumbing and heating companies in London

We offer the plumbing services along with boiler installation, heating services, water pressure and more across London.

With excellent trade skills & a great reputation for customer care, you'll always get the best!

Call us on 02073502511


We are accredited installers for industry leading manufacturers

We work with all major manufacturers on boiler installations and have top level accreditations for Worcester-Bosch, Vaillant and Glow-worm. So we really know how to survey and install the best boiler that is best suited for your home.


We cover South & West London

From Wandsworth to Westminster to Brixton and everywhere in between, and we know how important your home is to you. We also know that the way to a home’s heart is through exceptional pipe work.

We always strive for impeccable craftsmanship, providing clear communication and being helpful. So simply, we want to help you take care of your home in the best way possible.

There are certain elements of plumbing and heating work that need to be of exceptional standards to make sure that any work that is being done to your home is done so by a company that knows what they are doing and has a good reputation for constantly delivering great work.

VISIT WPJ HEATING

CONTACT US

Contact info

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Have WPJ look after your home and never need a new plumber again!

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,264)

366 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt

Prompt, efficient and friendly - thank you

February 6, 2026
WPJ Heating logo

Reply from WPJ Heating

Hi Lestyn, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Boiler service

Fast, efficient and clean.

February 4, 2026
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Reply from WPJ Heating

Hi Dan, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

Reliable and professional

We had major issues with a boiler, tank and cupboard housing it (we inherited the set up when we recently bought a flat) and WPJ came out, did some emergency repairs to get the heating running then surveyed the system, ordered and fitted all the parts we needed and installed a new access to the cupboard. Professional, reliable and we will use them again. Thank you.

February 1, 2026
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Reply from WPJ Heating

Hi Lisa, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

The appointment was made speedily

The appointment was made speedily. The work was carried out politely and the area left clean and tidy. The assistance and demonstration how to use the system was much appreciated. Even the follow-up visit to further assist us was very helpful.

February 8, 2026
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Reply from WPJ Heating

Hi Leslie, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

The young man arrived on time

The young man arrived on time ! He was diligent, polite and very thorough.

February 7, 2026
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Reply from WPJ Heating

Hi Sarah, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Highly Recommend

Replacement boiler (Worcester) Having had a terrible and expensive experience with Serviceteam, WPJ did everything on time, efficiently and were excellent.
Very happy to recommend to others.

February 6, 2026
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Reply from WPJ Heating

Hi Steve, Thanks for the recommendation and feedback, will pass onto the team.

Rated 5 out of 5 stars

Boiler Installation

The whole process from quote to installation was handled professionally and in a very timely manner. Everything was clear in relation to costings and the process. The installation which was carried out by Kevin who was very amenable, he explained everything clearly and nothing was too much trouble. Would highly recommend this company.

February 10, 2026
Unprompted review
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Reply from WPJ Heating

Hi Karen, Thanks for the recommendation and feedback, will pass onto the team.

Rated 5 out of 5 stars

Had a new boiler and thermostat…

Had a new boiler and thermostat installed at a good price, all done in a day. I use this company as well for annual boiler service. Best heating engineers I’ve used. Would recommend.

JKS, London SW10

February 5, 2026
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Reply from WPJ Heating

Hi Justin, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

Always reliable

Easy to book, friendly and efficient. Always reliable

January 28, 2026
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Reply from WPJ Heating

Hi Laura, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Highly Professional and Reliable

Have been using these guys for a number of years for both regular servicing and ad hoc maintenance/repairs. Uniformly great experience - they’re reliable, knowledgeable and all of the staff have been very professional. Helpfully there’s also good continuity of staff so they build up familiarity with the property and the system installed. Highly recommend them.

February 9, 2026
Unprompted review
WPJ Heating logo

Reply from WPJ Heating

Hi Simon, Thanks for the feedback, will pass onto the team.

Rated 4 out of 5 stars

Very fast response

Very fast response, and are very well experienced dealing with all plumbing issues.

January 25, 2026
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Reply from WPJ Heating

Hi Simon, Thanks for the recommendation and feedback, will pass onto the team.

Rated 5 out of 5 stars

Great job

Great job! Friendly, efficient & value for money.

February 1, 2026
WPJ Heating logo

Reply from WPJ Heating

Hi Simon, Thanks for the feedback, pleased to hear you are happy with our service.

Rated 5 out of 5 stars

Really professional company

Really professional company , very easy to deal with . Very happy with them and can recommend them.

February 1, 2026
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Reply from WPJ Heating

Hi Pauline, Thanks for the feedback, will pass onto the team.

Rated 5 out of 5 stars

Highly recommended excellent emergency…

Highly recommended excellent emergency plumber/gas engineer service.

I was able to book an emergency appointment with little notice. The engineer fixed a number of issues within the very reasonably priced paid hour and gave me great additional advice.

A couple of follow up questions I had were answered promptly, I am grateful for the support and highly recommend WPJ Heating.

January 4, 2026
WPJ Heating logo

Reply from WPJ Heating

Hi Svetla, Thanks for the feedback, pleased to hear you are happy with our service.

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