WP Overnight Reviews 1,267

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the support team for being incredibly responsive, patient, professional, and thorough in troubleshooting and resolving issues. Many highlight the exceptional customer service, noting that their problems were fixed quickly and efficiently, often with personalized assistance. The products themselves are frequently described as useful, professionally made, reliable, and robust, with regular updates and excellent performance. Reviewers appreciate the fast response times and the clear, friendly communication from the staff, which goes beyond standard replies to provide effective solutions. The overall service is consistently rated as excellent, with many finding the plugins to be highly customizable and valuable tools that meet their specific requirements.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the support team as... See more

Staff

Consumers find staff to be positive, consistently describing them as professional, knowledgeable, and... See more

Response time

Clients share positive opinions on response time, consistently praising the support as very effective and... See more

Service

Reviewers mention positive feedback about service, often highlighting its efficiency and speed. Customers are... See more

Product

Customers had positive experiences with the product, consistently praising the plugins as effective,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using this plugin for my project and initially ran into some issues with the way certain styles and custom fields were being applied. The support team was incredibly responsive and worke... See more

Rated 5 out of 5 stars

I'm running a webshop in Japan with the WooCommerce PDF Invoices plugin. Japanese characters were showing up as empty boxes on the invoices, which wasn't going to work. I contacted the support via E... See more

Rated 5 out of 5 stars

The plugins are very useful and professionally made, and updates are released regularly. What's great is that the support is really top notch. You get quick, professional answers that go beyond standa... See more

Rated 5 out of 5 stars

I use WP Overnight plugins for my clients. I'm especially pleased with the quality of the code (it's easy for developers to integrate their customizations) and the support. They usually respond withi... See more


Company details

  1. e-Commerce Solution Provider

Information provided by various external sources

Quality WordPress & WooCommerce plugins


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great support

I have been a long standing customer of WP Overnight. Never had any issues. Then recently due to not updating a plugin on my side there was an issue that I couldn't figure out. I had great support from the team and the issue was resolved.

April 8, 2024
Rated 5 out of 5 stars

and then you need support...

I use a couple of plugins of these guys for years already but then there is this moment that you need support. The fact that I had contact with several people with the support-team did not bother me, cause the issue I had (because of my own needs) was settled quick and prompt.

April 10, 2024
Rated 5 out of 5 stars

Fast response & solution, friendly, service oriented

Best service ever experienced with a plugin that is almost crucial for my webshop!
Ewout and Yordan both have done their utmost best to make requests I had for the plugin become true.
Their effort and friendly, quick replies really speaks for them and the company! Using the plugin for several years now, and still a happy client.
Need a plugin for Invoices and Packaging slips? Go with this one!! You won't regret it!

April 5, 2024
Rated 5 out of 5 stars

Brilliant Service.

I had the pleasure of receiving outstanding support from Michael Kluver at WP Overnight recently. I encountered a problem while integrating their plugin into a third-party PDF invoice system, and despite my initial struggles, Michael's assistance was nothing short of brilliant. His response time was incredibly quick, and he provided me with incredibly helpful guidance that quickly resolved my issue. Michael's dedication to providing excellent customer service truly exceeded my expectations, and I'm extremely grateful for his expertise and professionalism. Kudos to Michael and the WP Overnight team for their exceptional support

April 5, 2024
Rated 5 out of 5 stars

Excellent support

I´ve been using the free plugin for years and I was very happy. Recently I purchased a premium addon, I needed support, and it was excellent. Very fast and professional.

March 21, 2024
Rated 5 out of 5 stars

Fantastic and fast support

Fantastic and fast support. But mostly, they handled their mistakes like a true professional. Didn't try to hide it, and addressed and fixed the problem.

March 13, 2024
Rated 5 out of 5 stars

Excellent support

Excellent support. The WP Overnight team wrote a custom code for my request to make it work exactly as I wanted. The team is very willing to help. Fast reply. I can highly recommend the plugin.

March 7, 2024
Rated 5 out of 5 stars

Great customer service

I emailed about a small hiccup (at our end, after a server migration). I had a reply back within the hour with the exact fix – great service!

March 7, 2024

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