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WPS Office Reviews 1,316

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TrustScore 2 out of 5

2.1

Software Company
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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the subscription model, reporting unexpected charges and difficulty canceling. Customers also found the application intrusive, with some raising concerns about its installation process and its impact on computer settings. The payment process was a significant source of frustration, with numerous complaints about billing discrepancies, immediate billing despite free trial offers, and issues with refunds. Some people were dissatisfied with the user experience, finding the software slow, complicated, and not always compatible with other office programs. Reviewers also mentioned problems with the product itself, such as corrupted files, read-only access without payment, and difficulties with formatting. Conversely, a small portion of people felt the product offered good features, excellent compatibility with MS Office files, a useful template library, and reliable performance.

What people talk about most

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being charged for subscriptions... See more

User experience

Customers consistently note ambiguous experiences with user experience. While some reviewers praise its ease... See more

Application

Clients share negative opinions on the app, citing issues such as high RAM usage and persistent background... See more

Payment

People report negative experiences with payment. Many customers express dissatisfaction with unauthorized... See more

Product

Customers had ambiguous experiences with product. While some reviewers praise it as a free and reliable... See more

Based on these reviews

Rated 2 out of 5 stars

This worked great for a while, but recently it has gotten more inundated with ads and pop-ups asking for upgrades. But the kicker was when I was editing a word document, then it corrupted the file, SA... See more

Rated 2 out of 5 stars

Subscibed for WPS PRO just so save edited PDF file, paid 22 euros just to do that, thats okay. After 3 days they automatically charged 20 euros extra for AI plan, what I did not choose, I did n... See more

Rated 2 out of 5 stars

The program is a great Word clone. I've used it free for years. However, without any warning, this morning I found that all my current files are read only and I was hamstrung into purchasing the pro... See more

Rated 2 out of 5 stars

Does not let me unsubscribe. Deceptively leads me to Microsoft and asks to delete apps from there. When contacting support office, If I write unsubscribe it gives me error message but if I write anyth... See more

Company details

  1. Software Company

Written by the company

WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency. WPS Office is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS. You can work anytime and anywhere on your mobile phone or computer. Work-study-life balance is no longer a far-fetched dream but at your fingertips.

Contact info

  • 6 RAFFLES QUAY #14-06 , 048580, Singapore

  • wps.com

2.1

Poor

TrustScore 2 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fully Compatible.

I have used this for Years. It is fully copatible with my M.O. files and also works the same way. Yet to find a difference. I no longer use it anywhere as much as when I was younger but is great to work with on Spread Sheets and Letters.

June 30, 2024
Unprompted review
Rated 3 out of 5 stars

Used WPS for years, BUT

Used WPS for years; latest seems a step backwards in that I have to sign in every time I access and it’s more difficult to find pulldown menus. But even with the frustrations, I will continue to use WPS.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

It's works and the price is right!

It does everything I'm used to from my old office suite. I've been able to find everything I need. Understandably, WPS tries to offer more services for a charge, but it's not obnoxious. I recommend it!

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Light, fast, highly compatible

Light, fast, highly compatible with Office, integrated interface for all document formats helps a lot. Compatibility for Word, Excel, PDF are excelent, Powerpoint still lacking compatibility so I use it only for new documents originating in WPS.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

WPS Review

I've been using WPS for over a year now, as it's easy to access and use. Every feature I expect from a text editor right off the bat, with an interesting collection of fonts, text graphics, etc.

July 18, 2023
Unprompted review

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