Kept informed throughout. Keeping to time slot a bit of an issue but did come and Friendly engineer who explained issue well. Part needed was got quickly and repair made . Overall good service.
Company replied
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Review summary
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Abdul was so promt and fixed my dyer with a smile and gave me tips on how to remove the lint, he removed his shoes which was so kind of him without being asked and was very respectfully amd phoned to... See more
Company replied
⭐️⭐️⭐️⭐️⭐️ Anthony was absolutely amazing from start to finish. Super friendly, professional and worked so quickly – I couldn’t believe how efficient he was. The scratch on my car is completely gone,... See more
Company replied
Company details
- Small Appliance Repair Service
- Appliance Parts Supplier
- Machine Repair Service
- Refrigerator Repair Service
- Repair Service
- Washer and Dryer Repair Service
Written by the company
⭐ WeRepair – Fast & Reliable Appliance Repairs ⭐ WeRepair is a proud family-run business that believes every customer deserves to feel welcome, valued, and heard. We understand how stressful it can be when an essential appliance breaks down, whether it’s a washing machine that won’t spin, a cooker that stops heating, or even an electric car charger that isn’t working. That’s why we are committed to offering a service that is not only fast and reliable but also friendly, honest, and focused on you. Our customers choose us because we combine professional expertise with genuine care. Fast Response – we won’t keep you waiting. Expert Engineers – skilled across all major brands and appliances. Reliable Service – repairs done properly, first time. Friendly & Honest – clear communication and fair pricing every time. At WeRepair, we treat your home like it’s our own. Being family-run means we put relationships first, not just repairs. We listen to our customers, answer your questions clearly, and make sure you feel confident every step of the way. Need a repair? Give us a call on 01923 204620 and let’s see how we can help you today. Our mission is simple: to take away the stress of appliance breakdowns and keep your home running smoothly, with a personal touch you can trust.
About WeRepair Ltd
Written by the company
- We Repair Appliances has a large team of expert engineers who are multi-brand trained with vast knowledge of all white goods and domestic appliances, from ovens to washing machines to fridge freezers. We offer a fast and reliable service with a state of the art computer software system offering live updates with each repair via email.
What We Offer
Speed
At WeRepair Ltd, we make appliance repairs simple and transparent. All repairs are completed within 10 working days, with a fixed call-out and labour fee, no hidden costs, just parts if needed. Prefer to DIY? Send us your model and serial number for a fast spare parts quote with delivery in 48 hours. Every repair comes with a 3-month warranty (annual cover also available), giving you peace of mind long after the job is done.
Contact info
United Kingdom
- 01923204620
- queries@Wralimited.com
- wralimited.com
WeRepair Ltd
3.6
Average
310 reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good experience called a hour…
Very good experience called a hour before arrival and came on the time is said he would fixed the appliance in minutes was very happy as I had a lot of washing to do 😂 lifesaver
August 28, 2025
Unprompted review
Reply from WeRepair ltd
Thank you for sharing your experience. We’re glad our engineer arrived on time and was able to quickly repair your appliance, helping you get back to your washing without delay. We really appreciate your feedback and look forward to assisting you again whenever needed.
Great experience
Owen was courteous and professional. The engneer diagnosed the problem fast and left everything spotless.
August 27, 2025
Unprompted review
Reply from WeRepair ltd
Thank you for sharing your experience. We’re delighted to hear that Owen provided courteous and professional service, and that our engineer diagnosed the problem quickly while leaving everything spotless. Your kind feedback is very much appreciated and will be passed on to the team.
Brilliant all round
Explained the problem clearly and fixed it fast. No hidden fees, no stress!
August 27, 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your feedback. We’re so pleased to hear that everything was explained clearly and that your repair was completed quickly and without any hidden costs or stress. Providing a transparent and hassle-free service is exactly what we aim for, and we’re glad we delivered that for you.
Reply from WeRepair ltd
Thank you for your review. We’re pleased to hear you were happy with our prompt response and feedback. Providing efficient and reliable service is very important to us, and your comments are greatly appreciated.
Washing machine repair
Washing machine that needed repairing, very quick and efficient repair. When being dealt with in the phone and in person everyone was very polite and helpful
July 10, 2025
Reply from WeRepair ltd
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that your washing machine repair was carried out quickly and efficiently, and that our team was able to provide you with polite and helpful service both over the phone and in person. We truly appreciate your feedback and look forward to assisting you again in the future if ever needed.
5 stars all the way
Great team! Excellent service, quick turnaround, and friendly staff.
August 27, 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your kind feedback. We’re delighted to hear you found our team friendly, the service excellent, and the turnaround quick. We’ll be sure to share your comments with the team.
Korhan was great, highly recommended
Korhan was great, and very friendly, He was professional, and got the job done in a timely fashion whilst being clean and tidy.
August 27, 2025
Unprompted review
Reply from WeRepair ltd
Thank you for taking the time to leave your feedback. We’re very pleased to hear that Korhan delivered a friendly, professional service and completed the repair efficiently while keeping everything clean and tidy. We’ll be sure to share your comments with him.
Korhan was great
Korhan was great - the third person who has been out to look at our dishwasher and seemingly the only person to fix it
August 27, 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your feedback. We’re delighted to hear that Korhan was able to resolve the issue with your dishwasher after previous visits. We’ll ensure your comments are passed on to him – it’s great to see his professionalism and determination recognised.
Fantastic service
Fantastic service: fully informed of repair taking place, quick and friendly engineer, low cost too. All in all very satisfied with Korhan. Thank you.
August 27, 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your wonderful feedback. We’re delighted to hear that you found the service efficient, friendly, and good value, and that Korhan made the experience a positive one. We’ll be sure to pass your comments on to him.
Avoid this company like the Plague
Avoid this company like the Plague, 3 visits to fix a SMEG fridge and over £820.00 spent on electrical parts the Engineer needed changing when I asked is the compressor okay . On the Final visit he said the compressor needs changing and this company has now said its beyond economic repair when the compressor can be replaced......
August 16, 2025
Reply from WeRepair ltd
Thank you for your review. As mentioned in response to your previous feedback, we have already tried to reach out to you regarding this matter. Please note that it was not WeRepair who took payment from you – your details were referred back to Go Assist.
We understand your frustration, but we want to make clear that the charges and service you have described were not carried out by our company. If you require further clarification, we recommend contacting Go Assist directly with your repair details.
Reply from WeRepair ltd
Thank you for your kind feedback. We’re delighted to hear that Stoyan provided you with such great service. We’ll be sure to pass on your comments to him – recognition like this means a lot to our team.
Such a frustrating company with…
Such a frustrating company with inefficient processes that doesn’t care about its customers or repair staff at all. Was forced to use them as third party through Currys care and repair for tumble drier.
- first told me they need to order parts before scheduling an appointment, once engineer arrived for appointment, it ended swiftly because he came to just check what part needs ordering. Rescheduled for a week and a half later.
- when repair guy returned with part, said he was sent the wrong one so have to reorder and another week delay
- appointment slot text indicated PM 12-8 appointment, engineer showed up at 10:30am.
- never before did curry’s engineers charge for parking and now this third party insist on customer providing parking and paying for it. If not, appointment is cancelled and rescheduling fee is charged. It’s not even in my control whether a pay and display bay will be available!
Will not be buying curry’s care and repair plan anymore either for my appliances as don’t ever want to have to use WeRepair again!
To WeRepair’s reply: I booked the repair under a different email so it’s not showing up in your systems
August 27, 2025
Unprompted review
Reply from WeRepair ltd
Thank you for taking the time to share your feedback. We have carefully reviewed our records and can confirm that WeRepair has not attended your property for a tumble dryer repair.
It appears the issues you’ve described may relate to a different service provider arranged through Currys. We take all customer concerns seriously, but in this case, the review does not reflect the service provided by WeRepair.
If you believe there has been a mix-up and would like us to investigate further, please contact our customer service team on 01923 204620 with your repair reference.
Friendly service
Dave made us feel in safe hands from the moment he arrived. Dishwasher is now good as new!
August 25, 2025
Unprompted review
Reply from WeRepair ltd
Thank you for your feedback. We’re so pleased to hear that Dave made you feel in safe hands and that your dishwasher is now working like new. We’ll be sure to share your kind words with him.
Very honest, helpful and efficient
Very honest, helpful and efficient service. I'm extremely grateful. Would definitely use this company again in the future should the need arise. Thankyou.
August 26, 2025
Reply from WeRepair ltd
Thank you for your thoughtful review. We’re delighted to hear you found our service honest, helpful, and efficient. We truly appreciate your gratitude and look forward to assisting you again in the future if needed.
Jade was really helpful in solving the…
Jade was really helpful in solving the issue I had with my appliance. Professional, courteous and understanding. Would use We repair again!
August 26, 2025
Reply from WeRepair ltd
Thank you for your kind feedback. We’re so pleased to hear that Jade was professional, courteous, and understanding in resolving your appliance issue. We’ll be sure to pass on your comments to her, and we look forward to assisting you again in the future.
Amazing service
Amazing service! Staff were very helpful and highly competent. Would highly recommend
August 26, 2025
Reply from WeRepair ltd
Thank you for your wonderful feedback. We’re so pleased to hear you found our staff helpful and highly competent. Your recommendation means a great deal to us.
I was pleased with the engineer
I was pleased with the engineer. Knowledgable and well mannered. He fixed it quickly and gave me advise to maintain the appliance.
August 12, 2025
Reply from WeRepair ltd
Thank you for your feedback. We’re glad to hear our engineer was knowledgeable, well-mannered, and able to complete the repair quickly while also providing helpful maintenance advice. Your comments are greatly appreciated.
Reply from WeRepair ltd
Thank you for your feedback. We’re sorry to hear your appliance is still not working properly. Please contact our customer care team on 01923204620 with your job details so we can arrange a follow-up visit and resolve this for you as quickly as possible.
Terrible Customer service / Support avoid
Customer service is total rubbish, they do not communicate, and I am still waiting for my appliance to be fixed. I would give them a zero if I could.
I am writing this 25-08-2025. I first contacted them in May 2025 regarding a Hisense faulty fridge that I bought from Argos, the engineer still has not attended, and the fridge is still faulty.
Suffice to say I am very unhappy! This overall has been the worst customer support I have ever had the misfortune to experience.
Actually, there is parking at my address, your engineer did not bother checking. How did other engineers and delivery guys manage it?
Your company is only one who found it challenging. If you found that difficult god knows how your engineer would have fixed the fault with my fridge freezer.
He left me waiting all day with no explanation, when he said he was on the way.
I am glad your company is not dealing with it! Lucky escape for me.
June 4, 2025
Reply from WeRepair ltd
Thank you for your feedback. We’re sorry to hear about your experience. Our records show that parking could not be provided at the property, which is a requirement and was communicated in advance by text once the appointment was booked. This was discussed with your warranty company and the case was referred back to them, so we are no longer continuing with this repair.
Communication excellent communication
Communication excellent communication, wonderful Reception and a great guy who came to do the repair. I was updated all the time. Highly recommend we
August 4, 2025
Reply from WeRepair ltd
Thank you for your kind words and recommendation. We’re so pleased to hear that communication was excellent and that both our office team and engineer provided a positive experience. We truly value your feedback and support.
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