Wren Healthcare Reviews 2,261

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent experience at Sandwich today. Gentleman that took my nasal swabs was friendly and explained what they would be used for. Quickly processed, in and out in 10 minutes. Will recommend friends a... See more

Company replied

Rated 5 out of 5 stars

We were really happy with the way Joy helped us complete our required pcr tests this morning. We had individual appointments booked but we were able to test as a family which saved us lots of time.... See more

Company replied

Rated 5 out of 5 stars

As said by my husband we commend Laura for her assistance in making the online covid test stress free Being elderly I was a bit worried about how.ti get through test done & then doenlosd the certifica... See more

Company replied

Rated 5 out of 5 stars

I had training of NVQ Level 3 for senior carer course which was very insightful and interactive. Presentations were interesting, good slides and videos that kept us all engaged. The training was pr... See more

Company replied


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Simple and Easy

Such an easy and simple process, made preparing for your holiday much more relaxed! Shout out to Joy for being so lovely

July 8, 2022
Unprompted review
Wren Healthcare logo

Reply from Wren Healthcare

We will pass on your thanks to Joy, our thanks to you for feedback Jess.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Top Covid Test Centre

Second time we have used the Sandwich test centre. Amazing service, friendly, efficient and caring - such a pity that you are closing this site as we were very impressed.

July 8, 2022
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Reply from Wren Healthcare

Thank you for your feedback Andrew, this is much appreciated.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Highly recommended

This was a very convenient way to do the test. All worked brilliantly and the certificate arrives while the contact person is still connected. Highly recommended.

July 7, 2022
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Reply from Wren Healthcare

Your review is greatly appreciated thank you Inma.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars
Wren Healthcare logo

Reply from Wren Healthcare

Glad our staff and services provided an efficient and professional service for you, thank you for your review Mr Davis.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Quick and professional

All was good, quick and professional,friendly staff

July 7, 2022
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Reply from Wren Healthcare

Excellent, thank you.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

All OK

All OK, thank you

July 7, 2022
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Reply from Wren Healthcare

Glad to be of service and thank you for your 5* review, much appreciated.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Vert friendly

Vert friendly, quick and easy.

July 7, 2022
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Reply from Wren Healthcare

Thank you Angela, much appreciated.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Great service

Polite, quick and easy to find. I would definitely use Wren again.

July 7, 2022
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Reply from Wren Healthcare

Thank you for your review and recommendation Darren.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Simple to use

Good service

July 7, 2022
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Reply from Wren Healthcare

Thank you for your review Mr Laslett, greatly appreciated.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Lovely woman

Lovely woman. Super easy going. Nothing bad to say.

July 7, 2022
Unprompted review
Wren Healthcare logo

Reply from Wren Healthcare

Thank you for your kind words Kimberley and glad all went well for you.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Excellent experience at Sandwich.

Excellent experience at Sandwich today. Gentleman that took my nasal swabs was friendly and explained what they would be used for. Quickly processed, in and out in 10 minutes. Will recommend friends and would happily take part in research again. The Amazon voucher reward was welcome too!

July 7, 2022
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Reply from Wren Healthcare

Your review is greatly appreciated Julie, thank you.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Joy was great during the process

Joy was great during the process, her calm and friendly manner made it less stressful.

July 6, 2022
Unprompted review
Wren Healthcare logo

Reply from Wren Healthcare

Excellent, glad Joy was supportive and helpful throughout for you. Thank you for your kind words.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Joy Butler was great and made my…

Joy Butler was great and made my experience very pleasant.

July 6, 2022
Unprompted review
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Reply from Wren Healthcare

Thank you Usamah, your review is greatly appreciated by us all at Wren Healthcare. Our best wishes to you.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and a fair approach
to some unexpected changes. I will continue to look to Wren Healthcare for any testing requirements in the future.

July 5, 2022
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Reply from Wren Healthcare

Thank you Lori, your feedback and review is important to us and much appreciated.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Wren gave us again a great service

Wren gave us again a great service. On the phone or in person, the service is absolutely reliable and friendly

July 4, 2022
Wren Healthcare logo

Reply from Wren Healthcare

Thank you for your review of staff and service, this is very much appreciated.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Excellent service

Excellent service - friendly and efficient, quick return of results -

July 4, 2022
Wren Healthcare logo

Reply from Wren Healthcare

Fantastic, thank you for taking the time to provide a review, greatly appreciated.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Easily accessible

Easily accessible, good parking, lovely lady to help

July 3, 2022
Unprompted review
Wren Healthcare logo

Reply from Wren Healthcare

Your review is much appreciated Leanne, thank you.

Kind regards,
Beverly Blackburn
Head of Quality

Rated 5 out of 5 stars

Although I didn't need this service in…

Although I didn't need this service in the end as my Covid pass letter arrived in the post in time. I would like to say that the help I received in answering my queries and booking an appointment were excellent. I was disappointed that I couldn't contact anyone to cancel my appointment but I did manage to send an e mail, hope it was received.
Thanks again for a great team at Wren Healthcare.

July 3, 2022
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Reply from Wren Healthcare

Your feedback and comments are important to us, thank you for sharing, we most certainly would have picked up your email and thank you for contacting us.

Kind regards,
Beverly Blackburn
Head of Quality

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