Ordered strap for my Omega Swatch far better quality than the original and very comfy. Had slight issue after a couple of days with stitching, contacted Wristbuddys and a new strap was dispatched im... See more
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WristBuddys Produkte sind der Hammer ! Top Qualität zu fairen Preisen. Habe bereits mein 2Tes Uhrenband für meine Omega bestellt. Die Kulanz und Freundlichkeit von Johanna im Kundenservic... See more
Company replied
not enough information for someone without previous knowledge of how to fit deployment clasps. Turns out the wrong size spring bars supplied with strap. UPDATE: Once I ordered the correct spring... See more
Company replied
Ordered a fitted rubber strap for my Tudor Ranger. Shipping was fast and the strap fits like a glove and is top notch. Ordered one from Helvetus and their website said it was natural rubber but packag... See more
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Company details
About Wristbuddys
Written by the company
WRISTBUDDYS
ABOUT WRISTBUDDYS
Wristbuddys.com is an online store selling affordable high-quality watch straps & watch accessories. Established in 2020, Wristbuddys has sold over 105,000 straps worldwide. OUR MISSION
At Wristbuddys, our mission is to provide customers worldwide with high-quality watch straps at an excellent price. We pride ourselves on offering fast shipping and exceptional customer service, ensuring that our customers are always satisfied with their purchases. Renowned and celebrated online, Wristbuddys is especially known for our watch straps designed for Omega X Swatch, as well as a variety of other brands and models including Rolex, Omega Seamaster, Omega Speedmaster, Tudor BB58, Panerai, Cartier, and Blancpain X Swatch, among others.
Contact info
Östermalmsgatan 101, 11459, STOCKHOLM, Sweden
- 0707514440
- Info@wristbuddys.com
- wristbuddys.com
4.6
Excellent
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 month
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Recommend to have shorter hole for lady.
November 28, 2024
Reply from Wristbuddys
Hey Buddy!
Thank you for the feedback! We appreciate the suggestion and always value input from our Buddys. It’s something we’ll keep in mind for the future.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Good company to buy!
Good product, prompt shipping, fast delivery!
This is my second purchase with Wristbuddys this year.
November 28, 2024
Reply from Wristbuddys
Hey Buddy!
Thank you for coming back for a second purchase! We’re glad to hear the product, shipping, and delivery were all on point.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Great service
Great service ! Very swift shipping , great product . Will use again
December 5, 2024
Unprompted review
Reply from Wristbuddys
Hey Buddy!
We’re so glad to hear you’re happy with the product and service! Looking forward to having you back.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
really happy with the product
really happy with the product. would have liked better delivery tracking, but don't think that's your fault. Would do business again.
November 28, 2024
Reply from Wristbuddys
Hey Buddy!
Thank you for your feedback! We’re glad to hear you’re happy with the product and that you’d shop with us again. We’re always looking for ways to improve, so we’ll keep your thoughts on tracking in mind.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Very good quality
Very good quality
Band gave the watch more value than with the original band
Delivery was extremely fast
November 27, 2024
Reply from Wristbuddys
Hey Buddy!
Hearing that our strap added even more value to your watch is music to our ears! Thanks for sharing your experience.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Reply from Wristbuddys
Hey Buddy!
We love to hear it! Thanks for the feedback—enjoy your new strap.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Reply from Wristbuddys
Hey Buddy!
We’re happy to hear you’re loving the straps! We’ll be ready for you when it’s time for more.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Excellent customer care!
The straps are really a premium quality, though what I was most impressed about was the customer care after purchasing. Johanna has been so prompt and helpful with an issue I had when UPS charged me to relieve my order. Though this is a charge imposed by UPS and not wrist buddy’s they refunded me the extra charge and have made a an exchange on one of my straps.
Dealing with such good customer care has been a breath of fresh air! I will definitely use wrist buddy’s again due to Johanna’s aftercare!
Linzi
December 5, 2024
Unprompted review
Reply from Wristbuddys
Hey Buddy!
Thank you for the incredible review. We’re so happy to hear Johanna provided excellent support and that the aftercare stood out to you. We always aim to make things right for our Buddys. Looking forward to having you back!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
The delivery did not contain all parts…
The delivery did not contain all parts I ordered. Complaining this, they mentioned I can be happy, because they will sent it without delivery costs.
Wow; so if you are not "happy" like me, they forget parts and then they bill you the additional delivery costs ....
November 11, 2024
Reply from Wristbuddys
Hey buddy,
We’re truly sorry to hear about your experience. This is certainly not how we want our customers to feel. To clarify, we are based in Europe, and we always cover the full cost of shipping for any missing items. There are no additional fees for replacement deliveries. It’s possible there may be some confusion with another company or a misunderstanding, but rest assured, we do not charge for shipping on replacements.
While we strive for perfection, with around 5,000 packages shipped each month, mistakes can occasionally happen. Approximately 5 out of those 5,000 orders might have an issue, and while we work hard to reduce that number to zero, human error can still occur.
We see that we’ve already sent out a new package with the missing items, and we hope you’re happy with it. If there’s anything else we can do to improve your experience or assist you further, please let us know. We’d love the chance to turn this experience around and welcome you back as a happy customer.
Best regards,
Samuel Lavatt
CEO & Founder of Wristbuddys.com
Customer service and responding to a…
Customer service and responding to a problem was excellent
December 2, 2024
Unprompted review
Reply from Wristbuddys
Hey Buddy!
Thank you for the kind words! We’re happy to hear that our customer service left a positive impression. We’re always here to help whenever you need us.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Awesome,beatiful
November 26, 2024
Reply from Wristbuddys
Hey Buddy!
Short, sweet, and spot on—thank you for the kind review!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Best costumer experience i have…
Best costumer experience i have experienced so far!
December 5, 2024
Unprompted review
Reply from Wristbuddys
Hey Buddy!
That’s high praise, and we’re grateful to hear it! We’ll keep doing our best to give every Buddy the same experience.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Reply from Wristbuddys
Hey Buddy!
Fast delivery and great service—just how we like it! Thanks for sharing your experience.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
I highly recommend
This is my second purchase,the quality is very good and well worth the money for high quality products. I highly recommend
November 25, 2024
Reply from Wristbuddys
Hey Buddy!
Thank you for coming back for a second purchase! We’re glad to hear you found the quality worth it and appreciate the recommendation.
Best wishes,
Samuel, CEO & Founder of Wristbuddys
The buckle of the strap is big and…
The buckle of the strap is big and bulky which makes any decent watch look tacky. The quality and packaging deserve 5/5. The quality of the strap is very good. It’s just the buckle. That ruined it for me.
December 2, 2024
Unprompted review
Reply from Wristbuddys
Hey buddy,
Thank you for your feedback. We completely understand your thoughts on the buckle. Since you ordered a Panerai-style strap, it does tend to have a bulkier buckle, as that’s the traditional style for these straps.
The good news is that we’re currently working on a new range of straps for the Tudor Black Bay 41. These will have a more slimmed-down design with a curved fit that sits perfectly against the case. They’ll also feature our premium buckles for a cleaner, more refined look.
We’d love to offer you one of these new straps once they launch and hope it changes your experience with us into a fully positive one. Our goal is to ensure every customer is 100% satisfied.
Thank you again for your feedback, and we look forward to welcoming you back soon!
Best regards,
Samuel Lavatt
CEO & Founder of Wristbuddys.com
Rubber strap fits moonswatches but not…
Rubber strap fits moonswatches but not suitable for Rolex watches as spring bar wholes dont align. I managed to finally fit it on my GMT 2 after long time trying and after bending the spring bars to fit. I bought it cause Its been advertised as suitable for Rolexes so i found it misleading.
November 25, 2024
Reply from Wristbuddys
Hey buddy,
Thank you for your feedback. We understand the frustration and we’d love to clarify. Could you let us know which specific Rolex GMT model you have? Our straps are designed to fit GMT models with 5-digit reference numbers and aluminum bezels.
For the newer ceramic models, the shape is correct but the spring bar hole placement differs slightly. This is why we don’t actively market the straps as compatible with those models. However, as you mentioned, with a slight bend to the spring bars, the strap can fit securely.
The good news is that we’re currently developing a dedicated strap specifically for the ceramic GMT models, which we plan to launch in early 2025. We hope this will be a perfect solution for you and others with newer models.
Thank you again for your patience and for sharing your feedback. We’re always working to improve our offerings and ensure our customers are 100% satisfied.
Best regards,
Samuel Lavatt
CEO & Founder of Wristbuddys.com
Great service, nice quality band
Nice quality band, really easy to setup. Received very quickly.
November 18, 2024
Reply from Wristbuddys
Hey Buddy!
Happy to hear the strap was easy to set up and arrived quickly. Thanks for sharing your experience!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
amazing product quality
amazing product quality. fast delivery. beautiful packaging.
November 25, 2024
Reply from Wristbuddys
Hey Buddy!
Thank you for the great review! We’re glad to hear you’re happy with the quality, delivery, and packaging—sounds like a win all around!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Reply from Wristbuddys
Hey Buddy!
Short, clear, and exactly what we like to hear—thanks for the review!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
Great service
November 25, 2024
Reply from Wristbuddys
Hey Buddy!
We’re glad to hear you had a great experience with our service. Thanks for sharing your feedback!
Best wishes,
Samuel, CEO & Founder of Wristbuddys
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