Wristler Reviews 

378
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional platform and excellent service provided. Many highlight the helpful, friendly, and professional staff who show genuine passion for watches. The products are frequently described as exactly as described and in excellent condition, with a smooth user experience. Reviewers also appreciate the fast delivery and careful packaging of their purchases. However, some customers also noted occasional issues with the product itself, such as a watch not functioning as expected or having a strong smell upon arrival.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing satisfaction with their purchases and... See more

Service

Customers had positive experiences with service, often highlighting the team's responsiveness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, cooperation, and extensive... See more

User experience

Customers consistently note positive experiences with user experience, describing it as fantastic and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting prompt and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

People at Writsler are very helpful and cooperative to find the right watch against the right price. Very professional platform, good service, with lots of good offers. Payment to third money account... See more

Rated 5 out of 5 stars

5 star experience! First time outside the AD channel, I was sceptical for this kind of purchase. It quickly turned into a very pleasant journey. Great choice & easy to find even for an... See more

Rated 5 out of 5 stars

Professional, personal and very, very helpful. Leon guided me through all my doubts and hesitations without being commercial. The prices are great and the terms make you feel safe and secure as a byer... See more

Rated 5 out of 5 stars

Bought a watch through Wristler for the first time. I was a bit nervous about transferring so much money to a company I don't really know, but the reviews gave me enough confidence. Today I picked up... See more


Company details

  1. Watch Store
  2. Online Marketplace

Written by the company

At Wristler, we believe buying or selling a luxury watch online should feel just as safe and effortless as any everyday purchase. We are an independent marketplace connecting watch enthusiasts with certified professional dealers across Europe. Every seller on Wristler is carefully vetted, ensuring authenticity, reliability, and the highest standards of service. Our mission is simple: to make luxury watches more accessible, transparent, and secure: without compromising on experience. From competitive pricing and secure payments to personal support throughout your journey, we’re here to make every transaction smooth and worry-free. Whether you're searching for your dream watch or offering one to a new owner, Wristler is built to give you complete peace of mind.


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(378)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A big thank you for Wristler

The company of Wristler did an amazing job with helping me to find my dream watch! The delivery was impressively fast. Nice to see the cooperation between the staff among themselves and the customer (me), to hit the best results! I hope to see you again in the future and do business with you again.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

The buying process was easy

The buying process was easy. I was extremely uncomfortable to buy such an expensive item online, unable to verify the watch’s authenticity, so much I flew to the Netherlands to pick it up. Everyone was nice and accommodating.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Trustful. Very good that you are in direct contact with one of the company members. They answer immediately. The watch I ordered is perfect. The box, the test, the document that it was not stolen!!!! Perfect. I recommend this company!!!

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

First time buying thru Wristler

First time buying thru Wristler, bought Panerai. I can say only - perfect. When I agreed about everything with seller, everything else was went smooth and quick.
I wanted some advice and good words from owner - Leon, thanks again for help. Seller send me with extreme speed the watch. From Spain to Slovenia in less than 24h!!! Highly recommended !

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Wristler is reliable

Wristler suppprted me with quick responds and delivered the watch as wanted, and I was coincidentially rewarded with a new model due to delivery delay over Christmas.
Wristler also offered me cancelling the order due to delivery delay, but I sticked to my order - and I got the watch.
Delivery was insured, and the watch is really new, with official papers from Cartier.
My girlfriend is happy, her dream came true 😊
Thank you Wristler !
When I am reach with crypto, I already know what I buy here )

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

I had an incredible experience

I had an incredible experience purchasing my 2024 Sky-Dweller. The transaction was seamless, and the team at Wristler impressed me with their expertise and professionalism. They’re not only highly knowledgeable but also create a welcoming and friendly atmosphere. If you’re in the market for a luxury watch, I can’t recommend Wristler enough. You won’t be disappointed—thanks again, team!

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

Increased the price during negotiations…

The Trader increased the price during negotiations from the asking and published price. The platform seems to be hosting a trader who does not stick to basic negotiation rules! Even though the higher price is still attractive in comparison to highstreet prices, we decided to stop the process as this trader does not seem to be trustworthy. As far as Wistler is concerned, there should be more stringent processes in Ola e that avoid such scenarios from happening. It would also be helpful to rate Traders directly. This ine star rating is predominantly given to the Trader who fooled us during negotiations. The platform Wistler itself can only be faulted partly on this issue. Overall the platform user experience, content and offering is very good; unless we were unlucky enough to have fallen on one black sheep, trader management and control seems to require more stringent processes.

January 22, 2025
Unprompted review
Wristler logo

Reply from Wristler

Hey Leon!

Thanks for leaving your feedback on TrustPilot, appreciate it. I've also e-mailed you already, asking for some more feedback and the fact that we don't control the prices on Wristler as a platform. Our sellers take great responsibility in keeping their stock up to date, including prices of all their watches. Sometimes, where people work, things can be forgotten and mistakes can be made.

Please note that the watch you are eyeing on is still priced at €750,- under retail, which is a 24% discount compared to all other major marketplaces and boutiques.

Enjoy your day!

Timo from Wristler

Rated 5 out of 5 stars

Pleasant first purchase

Great customer service, quick response to questions. Purchased an Omega AT on their platform and was able to schedule a visit to their office.

December 23, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company, highly recommended

Amazing company! High quality watches, very carefully packed and sent quickly. Amazing service in the company, especially Leon! Watch looked amazing and they also take care of you after purchase! Highly recommending this company!!

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Leon was great

Leon was great! He managed to help me locate the watch I wanted and made sure that I received just before Xmas! Very pleasant process! Highly recommended and will definitely buy more watches here

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

The guys from Wristler are great!

The guys from Wristler are great. They are truly helpful and go the extra mile. Even though I had a few challenges during the process with the seller, they were there to help me and contact the seller. In the end, everything went out well, both from the seller's and Wristler's side. I'm really happy with my watch.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. Did many deals here and they are hands on and truthful and also their dealers are threaded well and give honest prices in comparison to chrono24. Really like this new initiative

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

The place to be for your luxury watch!

The place to be for your luxury watch!! After browsing through the internet and socialmedia for a while, I came across this reliable platform. What a great service!! Leon helped me perfectly with choosing my first Rolex and found the best deal for me! From the first moment, payment, pick up and even days after I received my watch, he provided top service! I am very satisfied and definitely will buy my next watch through them again! Once you have experience this service and trust they give, you don’t or need to look any further! Thanks guys!

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

Return Purchaser

Just made my second purchase from Wristler.. this purchase was for my wife.
Again, great selection, and great quick and efficient process.
Thanks again Timo/Leon....happy wife = happy life!!

October 23, 2024
Unprompted review

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