WR Partners Reviews 89

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often highlighting their ability to explain complex matters clearly. The service provided is frequently described as excellent, personalized, and efficient, with many appreciating the prompt and thorough handling of their affairs. People also commend the company's customer service for being highly responsive and supportive, making interactions pleasant and stress-free. However, some customers experienced delays in receiving responses, though they generally found the advice provided to be good.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently highlight the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The senior tax consultant working on my query re. paying higher SDLT was first class. The consultant worked at pace, was incredibly knowledgeable and clearly explained my position. I would not hes... See more

Company replied

Rated 5 out of 5 stars

I have been a private client with WR Partners dealing with my tax affairs. I have found them to provide a very professional and personalized service. Always prompt in dealing with any issues, and seem... See more

Company replied

Rated 5 out of 5 stars

Been with WR and predecessors for years. Company accounts and advice all delivered promptly and in perfect shape. Company now closed, but dealing with Co House and HMRC dealt with efficiently by knowl... See more

Company replied

Rated 5 out of 5 stars

We have worked with WR partners for 30 + years. They have provided us with an excellent general service running our company through the year. Over the years we have sought specialist advice over a num... See more

Company replied


Company details

  1. Accounting Firm

Written by the company

At WR Partners we don’t offer off the shelf solutions. We work collaboratively with our clients to ensure that we understand all the challenges they face as a business so we can maximise their profits & wealth. We support businesses, as well as pushing and challenging them where needed. By working alongside you in partnership we aim to grow great businesses together and ultimately protect your future interests.


Contact info

4.8

Excellent

TrustScore 5 out of 5

89 reviews

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Rated 5 out of 5 stars

Positive account management

Sophie Moreton is very proactive in managing my account.

February 24, 2025
Unprompted review
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Reply from WR Partners

Thank you for your review, we're glad you've had a positive experience. We will pass your feedback onto Sophie.

Rated 5 out of 5 stars

An excellent all round experience with WR partners.

I’ve had a good experience with WR partners with submitting my tax return for the last tax year. They were readily available when I needed some help, clear and informative and a pleasure to deal with.

February 24, 2025
Unprompted review
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Reply from WR Partners

Thank you for taking the time to leave us a 5* review! We appreciate your feedback.

Rated 4 out of 5 stars

Firm you can trust

Prompt, clear advice.

July 15, 2024
Unprompted review
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Reply from WR Partners

Thank you for taking the time to share your experience with us. We appreciate your feedback.

Rated 5 out of 5 stars

Effective support at a good price

Friendly, effective service. No query too big or too small. Work done in a timely manner, and at a competitive price.

February 20, 2025
Unprompted review
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Reply from WR Partners

Thank you for taking the time to leave a review. We really appreciate your feedback.

Rated 5 out of 5 stars

Responsive professional service.

Responsive professional service.
Everything was performed in a timely manner with an excellent standard of service.

February 17, 2025
Unprompted review
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Reply from WR Partners

Thank you for taking the time to leave us a 5* review, we will pass your feedback onto the team.

Rated 5 out of 5 stars

WR Highly Recommended - and Consistently Good

well I deal 1:1 over many years and always helpful, efficient and supportive - couldn't ask for a better interface to the accounts world and tax advice too.

February 21, 2025
Unprompted review
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Reply from WR Partners

Thank you for your 5* review! We really appreciate your feedback.

Rated 5 out of 5 stars

Payroll in particular has been great

Payroll in particular has been great. Helped with problems and dealt with changes quickly and happily

January 29, 2025
Unprompted review
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Reply from WR Partners

Thank you for your review. We're glad to hear you have had a positive experience; we'll pass your feedback on to our team.

Rated 5 out of 5 stars

We continue to be impressed by the…

We continue to be impressed by the personal and truly professional service that we always receive from WR Partners. I particularly appreciate being able to discuss all aspects of our business with members of the same team every time.

January 25, 2025
Unprompted review
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Reply from WR Partners

Thank you for your 5-star review! We're thrilled to hear you had a positive experience with us and appreciate your support.

Rated 5 out of 5 stars

Reliable, Efficient and Friendly.

Prompt response and delivery of service for my Self-Assessment completion and submission. A very approachable company, ready to help and advise.

June 30, 2024
Unprompted review
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Reply from WR Partners

Thank you for your review! We’re delighted to hear about your excellent experience with us.

Rated 5 out of 5 stars

I have dealt with WRPartners for 12…Excellent Service

I have dealt with WRPartners for 12 hears now and in that they have delivered an excellent service to the Fund I represent.

December 9, 2024
Unprompted review
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Reply from WR Partners

Thank you for your wonderful feedback and for being a valued client for the past 12 years. We look forward to continuing our partnership for many more to come.

Rated 5 out of 5 stars

Quick response to queries

Quick response to queries. Thanks for your help in checking expenses against rental income.

December 8, 2024
Unprompted review
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Reply from WR Partners

Thank you for your 5-star review! We’re delighted to hear your feedback, and our team are always ready to help.

Rated 5 out of 5 stars

Extremely professional service.Timely…

Extremely professional service.Timely response to queries and high quality professional staff.

November 15, 2024
Unprompted review
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Reply from WR Partners

Thank you for your review! We’re delighted to hear about your excellent experience with us.

Rated 4 out of 5 stars

Really prompt and friendly responses…

Really prompt and friendly responses and willing to take on board suggestions and comments made by me, the client.

November 15, 2024
Unprompted review
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Reply from WR Partners

Thank you for your kind words! We're glad you found our responses prompt and friendly.

Rated 2 out of 5 stars

Its not so much what went wrong

Its not so much what went wrong, more about whats changed in the last few years. WR Partners as they are now called just isn´t cutting the mustard, they used to be friendly,personal and on the case....but with staff changes at the top they have lost their edge, I have been dealing with a problem that has been in their hands for two years approx, the problem is essentially of their own making, it is pass the parcel time and now its gone from one senior person who left perhaps 18 months ago to another who has recently left to - OHHH who is holding the ball now? ....... disappointing and sad the firm is declining and I have paid for a service and in the process am around 1000 pounds out of pocket with WR saying we have done all we can .... is this acceptable, do you trust a company who produces such a result, they are book keepers who should totally reliable

June 17, 2023
Unprompted review
Rated 1 out of 5 stars

After many years with the company

After many years with the company, I have made the decision to move to another accountancy firm.
This was based on financial reasons as the fees charged were unsustainable.

October 6, 2021
Unprompted review
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Reply from WR Partners

Thank you for your feedback, we’re really sorry to see you go and have enjoyed working with you over the past years. We work hard to provide clients with a good experience with high levels of service and great value.

The WR team wish you well and want you to know that we are here if you need us at any point in the future.

Rated 5 out of 5 stars

Highly recommend

James Clark did a brilliant job for me. Understood exactly what was required, didn't blind me with jargon, and really helpful. Always responded promptly to emails and was a pleasure to deal with. Thank you.

December 9, 2020
Unprompted review
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Reply from WR Partners

Thanks so much for taking the time to provide this feedback Alison. We're really pleased to hear such lovely comments and have passed these onto to James.

Rated 5 out of 5 stars

Jenny, Charlie, Simon & the Team at WR are simply amazing 🙌

I cannot begin to express properly my thanks to Jenny, Charlie, Simon & everyone else who has worked and supported me at WR, I have had to navigate some significant career changes involving difficult & often scary financial decisions, my team at WR have been on hand to advise, listen, support & just generally make things easier throughout and it’s been a process over a number of years. Thanks in large part to them my plans have worked out as hoped & I will always be grateful to them - I cannot recommend the team in Shrewsbury highly enough

July 28, 2020
Unprompted review
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Reply from WR Partners

Thank you Emma for the great feedback. We're so pleased the team could support you and we really appreciate your support!

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