Whitmore Reans Plumbers Merchants Reviews 306

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often finding products at the best available rates, and appreciate the prompt and efficient delivery service. Many consumers also praise the quality of the products received and the overall smooth ordering process. However, some people were dissatisfied with aspects of the delivery, noting instances where promised delivery calls were not made or orders were unexpectedly delayed. A few other people also felt that the return process could be improved, specifically regarding the customer's responsibility for return postage.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and prompt delivery,... See more

Price

Consumers consistently express satisfaction with the pricing, often finding items cheaper than elsewhere.... See more

Product

People report positive experiences with product, often highlighting the quality and functionality of items... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great service, often... See more

Order

Users describe positive interactions with order. Many customers praise the competitive pricing, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual nowadays, if you need anything, just Google it. So I did, and this company came out on top with the lowest price, free delivery, and PayPal's three payment options. The item has been nicely p... See more

Rated 5 out of 5 stars

I needed an in-line filter for by central heating system and was recommended to fit a magnaclean. I searched the internet and WRPM was the best price and this included free delivery. Ordered the i... See more

Rated 5 out of 5 stars

Shopping was straight forward. I bought a baxi 830 combi 2 with a thermostat and flue for the same price as the boiler on its own elsewhere. The compatible products were displayed when buying the... See more

Rated 5 out of 5 stars

Very knowledgeable (Santis) Cheaper than competitors Items well packaged 3-7days shipping stated - arrived in morning of day 3 by courier Would absolutely use again, very happy with the service... See more


Company details

  1. Plumbing Supply Store
  2. Bathroom Supply Store
  3. Boiler Supplier
  4. Gas Cylinders Supplier

Written by the company

Whitmore Reans Plumbers Merchants are full-service plumbers merchants based in Wolverhampton, supplying boilers, bathroom suites, showers to the public and trade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Very friendly guys and excellent customer service. I accidently ordered black valves instead of Anthracite to match the radiators. WRPM called me up to make me aware and enquired to see if this was correct or not. Brilliant!

June 28, 2023
Rated 5 out of 5 stars

I bought a boiler from this company and…

I bought a boiler from this company and was told 3-7 working days for delivery. The next day after ordering a very polite guy rung me to tell me they would be delivering it that day! Which they did.very happy with this company and will definitely use again.

April 16, 2023
Rated 3 out of 5 stars

The site wouldn't let me purchase

The site wouldn't let me purchase, as the payment kept crashing. I tried next day and it went through OK.
Delivery is by a 3rd party (I guess) as very poor communication, I didn't know when the delivery would be, and when I got a phone call saying they were outside my house and no one is in, it felt like it was my fault!
Thankfully a neighbour was in, and took delivery, but again, no communication from the delivery company confirmed they had dropped off with them. This left me wondering what was going on??

April 23, 2023
Rated 5 out of 5 stars

New Boiler

Ordered a boiler on line just after lunch and it was delivered at 7.45am next day ..!! fantastic service.
Website easy to navigate and secure payment facilities.. Overall excellent..!!

April 4, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look