Whitmore Reans Plumbers Merchants Reviews 306

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the competitive pricing, often finding products at the best available rates, and appreciate the prompt and efficient delivery service. Many consumers also praise the quality of the products received and the overall smooth ordering process. However, some people were dissatisfied with aspects of the delivery, noting instances where promised delivery calls were not made or orders were unexpectedly delayed. A few other people also felt that the return process could be improved, specifically regarding the customer's responsibility for return postage.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and prompt delivery,... See more

Price

Consumers consistently express satisfaction with the pricing, often finding items cheaper than elsewhere.... See more

Product

People report positive experiences with product, often highlighting the quality and functionality of items... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great service, often... See more

Order

Users describe positive interactions with order. Many customers praise the competitive pricing, prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual nowadays, if you need anything, just Google it. So I did, and this company came out on top with the lowest price, free delivery, and PayPal's three payment options. The item has been nicely p... See more

Rated 5 out of 5 stars

I needed an in-line filter for by central heating system and was recommended to fit a magnaclean. I searched the internet and WRPM was the best price and this included free delivery. Ordered the i... See more

Rated 5 out of 5 stars

Shopping was straight forward. I bought a baxi 830 combi 2 with a thermostat and flue for the same price as the boiler on its own elsewhere. The compatible products were displayed when buying the... See more

Rated 5 out of 5 stars

Very knowledgeable (Santis) Cheaper than competitors Items well packaged 3-7days shipping stated - arrived in morning of day 3 by courier Would absolutely use again, very happy with the service... See more


Company details

  1. Plumbing Supply Store
  2. Bathroom Supply Store
  3. Boiler Supplier
  4. Gas Cylinders Supplier

Written by the company

Whitmore Reans Plumbers Merchants are full-service plumbers merchants based in Wolverhampton, supplying boilers, bathroom suites, showers to the public and trade.


Contact info

4.8

Excellent

TrustScore 5 out of 5

306 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Extremely poor service

Extremely poor service. I had ordered a combi boiler and instructed to deliver to another address as I would be at work so i cannot sign for it in which was confirmed as ok. On delivery day WRPM instructed delivery should be at payees address. This, I took time off work for the re delivery date where WRPM made an error on that day with the delivery date so I cancelled and asked a refund as this also delayed my plumber to install the boiler and wasted a day of work annual leave.

I would not be using WRPM in the future. I'm extremely disappointed in this level of service without compensation too for the loss of time an inconvienance it has caused me.

November 26, 2023
Rated 5 out of 5 stars

Great service and prices

Great service and prices! I've ordered boiler and radiators on-line, everything was delivered very quickly. I've got to change few items, and that also was done in very short time.

November 8, 2023
Rated 5 out of 5 stars

Quality

From Ordering to delivery was first class a straight forward process. The product is good quality and it came well packaged thank you.

November 7, 2023
Rated 1 out of 5 stars

Wrong description on a nest product I…

Wrong description on a nest product I bought from here. And when I wrong asking them why haven’t I got the stand for it’s they were being rude and disrespectful. The pictures they advertising their nest thermostat isn’t what you will get once the item arrives.

November 6, 2023

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