WS359-20 uPVC Door/Window Seal – Deformed/Flattened Bubbles Throughout the Seal Unfortunately, the seal has deformed or flattened bubbles at regular intervals, roughly every 12 inches along the seal. I received a replacement from the seller, but unfortunately it had the same problem. The seal is unevenly coiled and tightly packed inside the small round box, which I suspect may be causing the bubbles to deform. I’m disappointed with the overall quality and would recommend that buyers be aware of this issue.
Reply from WS Garage Door Spares
Thank you for taking the time to share your feedback. We’re very sorry that both your original seal and the replacement had deformed sections. We understand how disappointing this is, particularly after you gave us the opportunity to put things right.
We appreciate you highlighting how the seal was coiled and packed. We’ll review this to understand whether the packaging may have contributed to the problem and what improvements are needed.
Please get back in touch with us directly if there are any issues in the future with the product. We sincerely apologise for the inconvenience and the frustration of receiving a replacement with the same issue.
Kind regards
WS GDS
