Wide selection is great. The delivery service has greatly improved over the last few months. I don’t know if you have initiated express shipping in a new contract with Fed Express, but my wine seems t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
One of the most important to me that WSJ Wine provides is hassle free delivery. My latest order had a hiccup. A new concierge in our buildings didn’t understand the system and refused to sign for del... See more
After several purchases at WSJ Wine, I can attest that we have had no problems with our orders from start to finish. We have received good value and customer service to date, and they offer a very wi... See more
After 4+ years I have only been disappointed one time with one bottle. Service has always been great and the staff have always been helpful when I travel for an extended time. One area for improvement... See more
Company details
Written by the company
WSJ Wine is your primary source for great wine. Just like the very best writing, great wines tell rich and compelling stories. Similarly rooted in craft and curiosity, wine can inspire fresh thinking and reveal new perspectives. Since 2008, we’ve been on a mission to unearth wines of authenticity and character and share them with fellow wine lovers. That’s why we travel the winemaking world, engaging with the families and visionaries who invest their lives and creativity in wine. Their stories and wine never fail to inspire us—and will always be worth sharing.
Contact info
20 Marshall Street Suite 102, 06854-2258, South Norwalk, United States
- 1-877-975-9463
- customerservice@wsjwine.com
- wsjwine.com
4.5
Excellent
11K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great diversity of wines in geography…
Great diversity of wines in geography and grapes. Great delivery experience! Excellent price point for the wine quality.
May 6, 2026
My regular wine person was on vacation…
My regular wine person was on vacation so I left a message for someone else. I did not leave my phone number so I was insure if the request would be successful but it was in a very satisfactory timeframe. Email informed me that it would be received between 11 A.M. and 3 P.M. I received it at about 11:30.
Thank you very much!
May 7, 2026
We received what we asked for in an…
We received what we asked for in an acceptable period of time. We've used the club for many years and highly recommend it, especially for new wine aficionados.
May 7, 2026
Love the Wine, Price and Service.
My wine came on time. The red wine stones and Bones 2023 is delicious .
Your customer service person was excellent.
May 6, 2026
great wines at a fair price
May 7, 2026
Very dependable company
Very dependable company. My wine always arrives intact and on time. Excellent wine and great deals on wine.
May 7, 2026
Great Purchase
Carefully packed, quick delivery, and very good communications that kept track of my order.
May 3, 2026
Good tastey wine and it gets to my…
Good tastey wine and it gets to my door in a nice time.
May 6, 2026
Wide selection is great
Wide selection is great. The delivery service has greatly improved over the last few months. I don’t know if you have initiated express shipping in a new contract with Fed Express, but my wine seems to be delivered in a more timely manner and not sitting in a Fed Express warehouse over a weekend, sometimes resulting in frozen wine. I came close to canceling my membership because of this issue.
May 7, 2026
Good selections delivered very quickly!
May 6, 2026
Great price and easy delivery
Price was great and wines were pretty good I gave a 4 stars and delivery was easy and convenient
May 6, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
One of my cases has not arrived ( it’s…
One of my cases has not arrived ( it’s been nearly 2 weeks)
May 1, 2026
Reply from WSJ Wine
Hi Cornelia, thank you for reaching out, and we're sorry to hear that you haven't received your entire order.
It looks like one box was lost in shipping with FedEx. We have issued a replacement for the missing box, and you will receive a new tracking email when it arrives in your area for delivery. We hope this helps!
Thank you,
Customer Service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.