WSSTUDIOS Reviews 53

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I visited the new London location of WS Hair Pro yesterday for a balayage and cut and honestly loved the whole experience. The new space is stunning — such a beautiful salon and really relaxing atm... See more

Rated 5 out of 5 stars

I have been coming to WS Stuidos for 8+ years, and Walter and his team never disappoint. I always come away with something better than I could have envisioned. As someone with extremely long hair, who... See more

Rated 5 out of 5 stars

Walter is amazing - I have been coming here for almost a decade now along with my mother and the experience has been awesome always either with Walter whom I always prefer but even with other mem... See more

Rated 5 out of 5 stars

Absolutely love my new haircut and blow dry! Not only is Ana -Maria lovely, but she pay attention to what you say and deliver beautifully. Five stars! Highly recommended!

Company details

  1. Hair Salon
  2. Hairdresser

Information provided by various external sources

WS Studios is a boutique salon based in the prestigious area of Westminster – Pimlico, opened their doors to the public last year on the 8th of March, International Women’s day. Since the opening WS Studios has been going from strength to strength attracting people from around the UK, even parts of the world and is fast becoming a celebrity hotspot, welcoming clients such as Katie Price, Liz Hurley, Mark Vandelli, Lizzie Candy and Claire Sweeney to name a few. WS Studios has been recognised for its unique blend of both edge and sophisticated elgance and with our modern and relaxed style we are already developing recognition around London.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I bought a blowdry package and the…

I bought a blowdry package and the experience is always really positive. The team is very attentive and professional. Nico has fun with it. The blow dry lasts and looks gorgeous. Thank you!

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Retuning for the last 8 years

I have been coming to Walter and the team for the last 8 years, and despite relocating to the Middle East shortly, I’ll be booking my return trips to work around my hairdressing appointments as WS studios. I wouldn’t trust anyone else with my hair! Always a wonderful service and experience. Thank you Xx

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

The best hair salon in the area

This is by far the best hair salon I’ve discovered in the area. The stylists are truly top-level professionals, the atmosphere is always warm and welcoming, and every visit is a genuinely enjoyable experience.

May 1, 2025
Unprompted review
Rated 1 out of 5 stars

POOR MANAGEMENT / BOOKING SYSTEM

POOR MANAGEMENT / BOOKING SYSTEM. I had made a booking for a full head balayage in 20 March for 27 April - with plenty of notice - on Treatwell. I was really looking forward to it before my birthday. I confirmed the appointment with Walter by email but was later offered a second slot with Nico for 3 pm (as it was cheaper). A day before, I was later emailed to say the second booking had 'disappeared' from their system and was offered another appointment with Delian at 1pm. On the day itself I called and was told the second booking with Nico was cancelled by them as he had back to back clients and wouldn't be able to finish a balayage (3 hr treatment) in time as they close early on Sunday - why was I offered this slot? When I asked about the original appointment with Walter, I was told he was never going to come in since he needs to be called in (I booked this slot of 20 March). Had I shown up to my original appointment I probably would've been turned away. Contrary to the email, they also confirmed that Delian was not available at 1pm. They did not do anything to accommodate me and emailed me days after saying I'll need to contact Treatwell to look into this. The whole process was frustrating and I'm extremely disappointed by the lack of accountability & professionalism - this is meant to be an award-winning salon? I had seen a review about a similar situation and thought I'd check before but to all those booking, please call ahead and confirm your appointment. The 'WS Management Team' fronting emails have no clue about what is going on.

April 27, 2025
Unprompted review
Rated 5 out of 5 stars

This was a treat for me and I went it…

This was a treat for me and I went it to get a balayage done and I can’t recommend this salon enough everyone is out standing and experienced I felt very welcomed and I feel amazing with my new hair colour highly recommend!

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

Hands down the best hair salon in…

Hands down the best hair salon in London. Walter is such a lovely person, and so knowledgeable. It's the only place I'm willing to get my hair done. I always leave this place looking like a new person 🫶🏼

April 28, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look