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WTW Danmark Reviews 275

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TrustScore 4.5 out of 5

4.7

Insurance Broker
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Company details

  1. Insurance Broker
  2. Economic Consultant
  3. Superannuation Consultant

Written by the company

WTW (Willis Towers Watson) er Danmarks største pensions- og forsikringsmægler. Som mægler er det vores opgave at sammenligne alle selskaber på markedet, forhandle på dine vegne, forklare, hvad du har og ikke har, samt hjælpe, hvis selskabet ikke kan eller vil. Med WTW på din side af forhandlingsbordet står du stærkt. Vi tilbyder dig uvildig rådgivning med én eneste målsætning for øje - nemlig det, der er bedst for netop din virksomhed eller for dig som privatperson. 400 specialister i Danmark står til din rådighed. Vi overvåger markedet – vi læser altid ‘det med småt’ - og er uheldet ude, sørger vi før, du får den erstatning eller de udbetalinger, du har ret til. Som en del af en global virksomhed med mere end 48.000 kolleger får du gavn af vores størrelse, erfaring og internationale perspektiv.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

275 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My recent interaction with Anders Skov…

My recent interaction with Anders Skov Jensen, Pensionskonsulent at WTW, was outstanding. He is incredibly knowledgeable about pension and savings, and he provided fantastic advice that was thoroughly explained and illustrated with practical examples. I deeply appreciate his supportive approach and the clarity he brought to understanding my pension plan.

April 20, 2026
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Hi Santosh,

Thank you so much for your glowing review of WTW and our colleague. It is very rewarding to read your impressions from the meeting, and I am glad to see, that you have been advised in accordance with our standards.

Best regards,
Emil, WTW

Rated 1 out of 5 stars

Business set-up for a small business

Business set-up for a small business. We were customers for many years and at one point got access to an independant service to evaluate the set-up. We were paying way too much and the offers from WTW were off the charts - they did very little to optimize for us. We cancelled our engagement but they still claim their yearly fee for the following year even though they have done no work/offers for us. We offered to settle and pay for a quarter but they want the full year fee. They might be legally right but from a customer service/reputations view they lose big-time...
With a 1-star rating on Trustpilot they asked me to connect with them again which I did - still no response after 2 weeks...
I do not recommend WTW in any way...

January 15, 2026
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Update 31/3-26:

Hi Tom,

I am sorry that we have not been able to provide you with a sufficient answer since your first review. We are improving our service level on Trustpilot, but in the meantime I apologize for the long waiting time.

It is regretful that you have chosen another broker for your business set-up. We are sorry to hear that we have not been a right fit for for you. Our terms and conditions clearly state the conditions of cancellation and notice period, as per our agreement, and the conditions of this case does not change that.

Best regards,
Emil, WTW

-------
Hi Tom,

I am sorry to hear about your experience with us. I will happily investigate your case further, and I will request further information from you.
When I know more about the case, I will give you an updated answer right here.

Best regards,
Emil, WTW

Rated 5 out of 5 stars

Good company

Good company, takes care of you well

March 9, 2026
Unprompted review
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Reply from WTW Danmark

Hi Paul
Thank you for your glowing review. We are always happy to help, and your feedback is much appreciated.

Best,
Emil, WTW

Rated 5 out of 5 stars

For the first time I got transparency…

For the first time I got transparency on my pension and understand the implication of different choices. I got help from Jonas Nilsen, who is very articulative, logical, and knowledgeable.

December 23, 2025
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Thank you so much for your earnest review of WTW. We deeply appreciate that you have taken the time to review us.

Thank you and Happy New Year,

Best,
Emil, WTW

Rated 5 out of 5 stars

Very useful meeting…

I had a meeting with them and it was a very positive experience. Their advisor was impartial and gave advice that felt objective and tailored to my needs. He was attentive, helpful, never pushy, and clearly answered questions I had had for a long time. Overall, it was a very useful meeting, and I’m glad I had the opportunity to speak with him.

July 30, 2025
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Hi Mauro,

Thank you for taking the time to give WTW feedback based on your recent experience.

I am pleased to read, that you have had a pleasant and informative meeting with us.

Best,
Emil, WTW

Rated 5 out of 5 stars

Company changed pension providers

Due to transfer of pensions, I got to connect with
Jonas Nielsen who was very competent, professional and understanding. We spoke purely in English and he was able to guide me through the whole process while explaining everything and helping me find the right settings for my situation.

May 12, 2025
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Hi Donika,

Thank you for your feedback. Great to hear about your experience with our colleague.

Best regards,
Emil, WTW

Rated 5 out of 5 stars

Lone Elsig Schrøder is an extremely…

Lone Elsig Schrøder is an extremely competent senior advisor in regards to pension planning. I feel very confident in knowing now which pension plans need to be started first, thanks to Lone and her expertise in this area.

Jody Kaarsholm

May 5, 2025
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Hi Jody,

Thank you so much for your feedback. It is great to hear that you know feel much more confident about your pension plans.

Best,
Emil, WTW

Rated 5 out of 5 stars

Good advice and very comprehensive

I had a counseling session which helped a lot to understand my insurance, risk profile and how it works as an international and the 53A option. The advisor was super helpful and gave me clear and objective advices on my investments.

January 7, 2025
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Dear Maria,

Thank you for your positive review and feedback.
I am glad to hear that you've had a helpful session with our colleague.

Happy New Year,
Emil, WTW

Rated 5 out of 5 stars

Good advise and clear communication

Highly professional, impartial and, more importantly, helpful. Communication was very clear.

November 19, 2024
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Dear Magarida,

Thank you so much for your feedback and positive review of WTW.

It means much to us, that you had a great experience with clear communication.

Best regards,
Emil, WTW

Rated 5 out of 5 stars

First Consulting

Communication was good, clear and understandable for a first time person experiencing Danish Pension Schemes. I strongly recommend WTW advise for better living.

June 24, 2024
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Dear Nagaraj,

Thank you very much for the recommendation. That is much appreciated, and We are very pleased that your experience with WTW was so positiv.

You are welcome anytime again.

Best regards,
Helle, WTW

Rated 5 out of 5 stars

Patient & Prompt

WTW are patient and prompt at attending to your questions and also support with your queries. Satisfied.

February 5, 2024
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Hi Francis,

Thank you for your feedback and the positive review of WTW Danmark. We are happy to hear that you've had a positive experience.

If you need any further assistance, please feel free to reach out to us anytime.

Best regards,
Emil, WTW

Rated 5 out of 5 stars

Very professional well prepared

Very professional well prepared. Helped me in understanding my pension and insurances

April 10, 2024
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Hi Mohammad,

Thank you for your positive review and feedback.

We are always happy to help you, if you need further assistance with your pension or insurance.

Have a nice day,
Emil, WTW

Rated 5 out of 5 stars

Very good clear advise about insurance…

Very good clear advise about insurance and pensions, would definitely recommend.

March 13, 2024
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Hi Danielle,

Thank you for your feedback and positive review.

I am happy to hear, that you had a productive meeting and received very clear advise regarding your pension- and insuranceplan.

Please feel free to contact us further if you have any questions.

Best regards,
Emil, WTW

Rated 1 out of 5 stars

WT-F experience with WTW

WTW is more like WT-F, complete mess in their customer service and not able to honour their words. Screwed up my transfer of pension from one to another provider. Absolutely mismanaged and getting rid of responsibility after screwing things up.

May 1, 2023
Unprompted review
WTW Danmark logo

Reply from WTW Danmark

Hi David.
I am very sorry to hear about your experience. We always strive to give our customers the very best experience when transferring between providers.
In order to help you further, please contact us at infowillisdk@willistowerswatson.dk and provide us with more details about your experience, and we will assist you in the best way possible.
Best regards,
Emil, WTW Denmark

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