While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness, noting significant improvements in their pets' mobility and overall well-being. The quality of the product is frequently highlighted, and the customer service is described as excellent, with staff members being helpful, friendly, and responsive. However, some people were dissatisfied with their orders, mentioning issues such as receiving incorrect products, unexpected charges, or difficulties with cancellations and returns, even when products had not yet shipped.

What people talk about most

Product

People report positive experiences with product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers report significant improvements in their... See more

Customer service

Customers consistently report positive experiences with customer service, highlighting it as top-notch,... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism. Many... See more

Order

Users describe ambiguous interactions with order. While some customers report positive experiences, such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We started useing Wuffes for my 11 year old 100lb pit bull who had a torn acl and arthritis in his legs. We were giving him daily pain meds, fish oil and glucosamine to try to keep him comfortable,... See more

Company replied

Rated 5 out of 5 stars

Our 8-year old rough collie started taking Wuffes Advanced Hip and Joint Support two months ago….since then, we have seen a vast improvement in his mobility….he’s able to go up and down the stairs wit... See more

Company replied

Rated 5 out of 5 stars

Rylie is 12 yrs old, extremely picky and because of that has not been taking joint care supplements. Started having issues getting up and basically walking around. Purchased the Wuffes Advanced Join... See more

Company replied

Rated 5 out of 5 stars

Able to communicate via text when a problem was encountered. Advice given made it possible to fix it quickly. My 12 year old mixed breed started limping in January. Started Wuffes and within 5 days he... See more

Company replied


Company details

  1. Pet Supply Store

Written by the company

We're the joint experts. From helping improve mobility to reducing pain and inflammation, our supplements are filled with scientifically-backed ingredients that help improve joint health from the inside out.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

In complete research

The 90 day warranty and cancellation policy is only meant to keep you locked into sales.

My dogs began dry heaving cough after 1 week. This was severe enough to take them to the Veterinarian who suggested we stop administering the product to them.

4 days later the reactions stopped.

In my opinion the trust pilot request on how great they are is a hoax. Yes the ease of giving my money away was easy and that was it.

I am not sure what country they are from but I have notified my credit card company not to pay.

April 20, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

We’re really sorry to hear about your experience 💔🐶 That must have been very concerning. Your pups’ health always comes first, and we’re glad you followed your vet’s guidance.

We’d truly like to look into this and help please reach out to us at hello@wuffes.com with your order number so we can review your case and assist with your account 💚 – Wuffes💚

Rated 5 out of 5 stars

Amazing product & company

The customer service was amazing. They kept in touch with me and worked with me to find the best discount! I have a 13 year old cocker spaniel/boxer mix and he was experiencing joint pain so I tried Wuffes Liquid medicine and it's worked wonders! I've been using it for just a couple months know and he's moving around so much better. I Highly recommend this product & company. 😌🙏🏽♥️

April 19, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

This truly means so much to us 🐶💚 We’re so happy your pup is moving more comfortably and feeling better that’s everything we hope for!

Thank you for your kind words about our team too, we’re always here to help 💚 Give your sweet boy some extra love from us! – Wuffes💚

Rated 4 out of 5 stars

Some Positive Results

I have been giving my 14 year old lab Wuffes for about 2 months now. Before, he had a lot of trouble getting up.

Now, I am pretty sure I am seeing some improvement in his hind legs and getting up. It’s enough improvement that I will continue with this treatment/supplement for now.

I would recommend this product, at least To try it and see how your dog responds. The treats are tasty (for the dog) so giving them is easy.

April 20, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this 🐶💚 We’re really glad to hear your pup is showing some improvement that kind of progress means a lot.

It’s great that he’s enjoying them too, making it easier on both of you 💚 We’re here cheering him on every step of the way! – Wuffes💚

Rated 5 out of 5 stars

My dog was on heavy meds until Wuffes!

My dog was on heavy meds (Gabapentin and Carprofen) to help her walk again because of severe joint and neurological problems. We thought she was going have to remain on meds the rest of her life. Then we started giving her Wuffes. Within a few weeks she was totally off ALL meds and moving better than she has in years!

March 1, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Wow, this is incredible to hear 🐶💚 We’re so happy your girl is moving comfortably again that kind of progress means everything.

Thank you for sharing her journey with us, and for trusting Wuffes to support her 💚 Give her lots of love from us! – Wuffes💚

Rated 5 out of 5 stars

Rylie has found the pep back in his step!!

Rylie is 12 yrs old, extremely picky and because of that has not been taking joint care supplements. Started having issues getting up and basically walking around. Purchased the Wuffes Advanced Joint Care and Rylie has had no issues taking his Wuffes and has even started trotting a little.
Hey Tricia great customer service follow up with my purchase.

March 20, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

This makes us so happy to read 🐶💚 We’re thrilled Rylie’s got that pep back in his step and that he’s loving them too, especially as a picky pup!

Thank you for your kind words about our team, we’re always here for you both 💚 Give Rylie some extra love from us! – Wuffes💚

Rated 5 out of 5 stars

Customer oriented

When our autoship order came due, I needed to cancel as we had recently lost our old gal and no longer needed such a large order.
The person I talked with was so understanding and helped me cancel my order and said I would receive my repayment shortly.

April 17, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for taking the time to share this

We’re truly sorry for your loss—losing a beloved dog is never easy, and our hearts go out to you during this time.

We’re glad to hear our team was able to support you with care and understanding when you needed it most. If there’s ever anything we can do for you in the future, please don’t hesitate to reach out.

Rated 4 out of 5 stars

Noe was very professional

Thank you Noe for checking in for my opinion Loving that the company is working with me Putting Sir Tristan Santana needs first I’ll be using my dispensary money for the hip & joint chews Made ordering mistakes joined both my residence have membership Work in my benefit product at both homes Noe helped me cancel one I shall tell people how much this product means to the health of my fur baby

April 14, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this 💚 We’re so happy to hear that Noe was able to support you and help get everything sorted out smoothly. It means a lot to us that you feel supported and that Sir Tristan Santana’s needs are being put first 💚
We truly appreciate your commitment to his health and comfort, and it means the world that you’re willing to share your experience with others. Thank you for trusting Wuffes to be part of his journey 💚
-Wuffes

Rated 5 out of 5 stars

Wuffes made my dogs problem no longer a…

Wuffes made my dogs problem no longer a problem.

April 16, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

That’s incredible to hear 💚 Knowing Wuffes helped turn your dog’s problem into something of the past means everything to us 💚

Thank you for trusting us to be part of your pup’s journey—give them lots of love from our team 💚

-Wuffes

Rated 5 out of 5 stars

I had concern for the timeliness of my…

I had concern for the timeliness of my delivery being that I had only one Wuffes chew left. After today I would have been out of product. But, I should have known the folks at Wuffes not only have great products, they have great people too! My Molly is all set! We have our Wuffes!! Yay!

April 14, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this 💚 We completely understand how important it is to never run out, especially when it’s helping Molly feel her best. We’re so glad everything arrived right on time and that she’s all set again 💚

It truly means a lot to hear your kind words about both our product and our team. Give Molly some extra love from us 💚

-Wuffes

Rated 5 out of 5 stars

I just received my package yesterday…

I just received my package yesterday and my dog would not stop sniffing it. I opened it up and gave him one he loves it. He loves it so much he kept barking or scratching the table next to me to give him more. I gave him one this morning he loves them .I just ordered more I’m going to give him two a day for a month than go to one a day. I really hoping these help I’ll post in about a month or two to update. But service is great I emailed about something I got respond immediately.

April 12, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

This made us smile so much 💚 It sounds like your pup is already a big fan, and we love hearing how excited he is for his chews 💚

We’re also so glad you had a great experience with our customer service—that means a lot to us. You’re off to a great start, and we’re excited for you to see how he continues to do over the next few weeks 💚

We’ll be looking forward to your update! Give your happy boy some extra love from us 💚

-Wuffes

Rated 5 out of 5 stars

Amazing results

Wuffes are a bit expensive but work amazingly well for Winston. He's been on them for a year or so. When he doesn't get one for even a couple days you can clearly see the difference.

I've only had to deal with Customer Service one time but it was great.

April 13, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing Winston’s journey with us 💚 It’s incredible to hear how much of a difference Wuffes has made for him, especially over the long term. Noticing that change when he misses a few days really speaks to how much it’s helping 💚

We also truly appreciate your kind words about our customer service—it means a lot to know you had a great experience. Give Winston some extra love from us 💚

-Wuffes

Rated 5 out of 5 stars

Company review

This is not a review of the product because, frankly, I never had the opportunity to give it to my Murphy. Our Golden Doodle at 10 1/2 years old was struggling with arthritis of his hind legs along with his liver cancer dx of 14 mos ago. Because of the excellent reviews I read, I ordered not realizing that our vacation would be ending before the supplements arrived. I tried to change address to my home address, but they were already en route to Florida (not CT where I live).
As it turns out, Murphy’s health took a drastic turn for the worse and we had to euthanize our baby on Saturday morning. Arriving home, the Wuffle supplements were in our mailbox here in Florida. This wonderful company not only reimbursed our purchase but told us we could donate the supplements.
I have just returned home from the Veterinary Practice who kindly took care of our needs on Saturday. I asked if they would like the supplements and the Veterinarian gladly accepted with thanks.
Through tears, I write this review and encourage anyone to give this company your business. In a world where you can be anything, they have chosen being kind and empathetic to me. I choose to pay that kindness forward with this review.
Hug your dog. Life, no matter how long, is so short

Most sincerely
Cathy OKeefe
Jensen Beach Florida
Guilford CT

April 13, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing Murphy’s story with us 💚 We are truly heartbroken for your loss. Saying goodbye to a beloved pup is never easy, and our hearts are with you during this incredibly difficult time 💚

Murphy sounds like he was deeply loved, and we’re so honored you chose Wuffes, even if he never had the chance to try it. It means so much that, in the middle of such a painful moment, you took the time to share your experience and pass that kindness forward by donating the supplements 💚

Your words about kindness and empathy truly mean everything to us. Thank you for trusting us and for allowing us to be a small part of Murphy’s story. Sending you so much love and comfort 💚

-Wuffes

Rated 5 out of 5 stars

We have 2 mini Dachshunds on Wuffes

We have 2 mini Dachshunds, one is 14 months and the other is 7yrs old both males .
They think they are the house security guards.
Lots of barking and the Wuffes calming chews seem to be kicking in . They have taken them for a month now started the Wuffes 3/12/26 . The pup Arlow is high energy, very active , I crumble the Wuffe chew in his food and the same for Norman the 7 yr old . I like the fact there are not a lot of herbal supplements and non sedating , just helps to give them both a calming effect .
I will certainly continue giving them both the Wuffes calming chews . Great product!!!
I also had questions on some of the other chewable products - the probiotic and vitamins , I sent a msg via the chat and within a very short time frame -within 15 min I received an email from Samantha with the answer to my questions , very much appreciated, thank you !!!!
Anita Drake , Arlow and Norman’s 🐾🐾human Grammy 🤗

April 10, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this, Anita 💚 We absolutely loved reading about Arlow and Norman—your little “security team” sounds like quite the duo 💚

It’s wonderful to hear that the calming chews are helping take the edge off while still letting them be their happy, energetic selves. We’re so glad the non-sedating support is making a difference for both of them 💚

And thank you for the kind words about Samantha and our team—we’re always here to help, so it means a lot to know you had a great experience getting your questions answered so quickly 💚

Give Arlow and Norman some extra love (and maybe a few less barks 😉) from all of us 💚

-Wuffes

Rated 5 out of 5 stars

The staff was super friendly

The staff was super friendly and helped me so fast with an issue I had with receiving my package
I am so excited for my baby girl to try these and see if they help with her arthritis she has a hard time getting around and is on deramax right now so hopefully these will help a bit more

April 9, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your kind words! 💚🐾 We’re thrilled to hear our team was able to assist you quickly and make your experience a positive one—that’s exactly what we strive for!

We’re also so excited for your baby girl to start her Wuffes journey 🐶✨ Many of our customers use our chews alongside medications like Deramax, and have seen added comfort and improved mobility over time. We’re hopeful she’ll start feeling those benefits soon and have an easier time getting around.

If you ever have questions along the way, we’re always here to help. Give your sweet girl some extra love from us!

Rated 5 out of 5 stars

I appreciate the personal touch

I appreciate the personal touch

April 9, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your kind words! 💚🐾

We truly believe in adding a personal touch to every interaction, so it means a lot to know you felt that. We’re always here for you and your pup whenever you need us! 🐶✨

Rated 5 out of 5 stars

Kevin was amazing

Kevin was amazing! We love our Wuffes. We’ve got 1 dog that’s 8 and 1 that’s 11. We give 1 chew to each of them everyday to keep their joints and everything healthy. People take multivitamins, so why wouldn’t we do that for our fur babies.

April 9, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your kind words! 💚🐾

We’re so glad to hear Kevin was able to provide such a great experience—he’ll be thrilled to hear this! It’s wonderful that you’re supporting both of your pups’ joint health proactively, and we love your perspective—our furry family members deserve the same care we give ourselves.

Thank you for trusting Wuffes to be part of their daily routine. Give both of your pups some extra love from us! 🐶✨

Rated 5 out of 5 stars

Amazing

Amazing, Customer Service. Give me a fast resolution to my issue with a positive and kind attitude. Very professional, easy to understand.

April 7, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your kind words! 💚🐾

We’re thrilled to hear that you had such a positive experience with our customer service team. Providing fast, friendly, and professional support is always our goal, so it truly means a lot to know we delivered that for you.

If you ever need anything else, we’re always here to help—give your pup some extra love from us! 🐶✨

Rated 5 out of 5 stars

Wuffes keeps my 13 yo Yorkie going!!

My 13 yo Yorkie takes Wuffes Hip & Joint Chews for joint health as he was starting to feel the effects of over-doing it, if you have a terrier you understand completely. My vet recommended a joint supplement & after reading the reviews I decided to give Wuffes a shot...that 6 years ago now! My veterinarian continues to be impressed with my pup's cardiovascular health & mobility, thanks to Wuffes Hip & Joint Chews my boy continues to have the stamina of a pup half his age!! An added bonus, their Customer Support is outstanding!⭐⭐⭐⭐⭐

April 7, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing this incredible story! 💚🐾

We absolutely love hearing that your 13-year-old Yorkie is still going strong after all these years! Terrier energy is truly something special, and we’re so happy that Wuffes Hip & Joint Chews have helped support his mobility and keep him feeling like his younger self. It’s amazing that your vet continues to be impressed—that means the world to us!

We’re also thrilled to hear you’ve had a great experience with our Customer Support team. Providing both effective products and caring service is what we strive for every day.

Give your energetic pup a big hug from all of us—here’s to many more happy, active years ahead! 🐶✨

Rated 5 out of 5 stars

Maxi had been on WUFFES for a few…

Maxi had been on WUFFES for a few years. She had Cushing's Disease and Diabetes which Cushing's causes lame rear legs. I noticed Maxi holding up her leg after a very minor slip out on a walk. I started the WUFFES, I broke them in half because they can cause slight upset and Maxi had diarrhea at first. All that upset went away and Maxi walked on all 5 legs! I share WUFFES company to all the Dog Owners i know! I also write on every WUFFES Posts on Facebook that I see. Thank You for A Natural Supplement that actually works! Maxi passed away on February 28th 2026 just 11 days after her 14th Birthday.

February 27, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for sharing Maxi’s story with us 💚🐾

We’re truly sorry for your loss. Losing a beloved companion like Maxi is never easy, and our hearts are with you during this time. It’s clear how much she was loved and cared for every step of the way.

We’re honored that Wuffes could be part of her journey and help support her mobility, especially through the challenges of Cushing’s Disease and diabetes. Hearing that she was able to stay active and comfortable—even walking strong again—means so much to us.

Thank you as well for your incredible support, sharing Wuffes with other dog owners and spreading the word in your community. That kind of kindness and advocacy is something we truly appreciate.

Maxi will always be remembered as a strong, loved, and very special girl. Sending you all our love during this difficult time 🐶✨💚

Rated 5 out of 5 stars

Tricia was concerned about me having…

Tricia was concerned about me having not doing my order and she helped me do my order so my Dixie can stay feeling so much better. She was having trouble getting up and she’s doing so much better thank you Wuffies you are the best I highly recommend

April 7, 2026
Unprompted review
Wuffes logo

Reply from Wuffes

Thank you so much for your kind words! 💚🐾

We’re so happy to hear that Tricia was able to help you get your order sorted—she truly cares about making sure your pup stays happy and supported! It means the world to us to know Dixie is doing so much better and having an easier time getting up again.

Thank you for your recommendation and for trusting Wuffes to be part of Dixie’s journey. Give her lots of love from us! 🐶✨

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look